I bought a new 2011 r1200rt late last year... great experience!!! during my short ownership I managed to scrape up the stickers on the saddle bags ( I have the tri color ) so I went to the dealer to get new ones... charged me 75.00 per side ( I wasn't happy but I paid ).. picked them up on 5/24/11.. now one of them was damagted during the repair.. ( all my fault ) I called the dealer to get another 1..( not 2 ) he told me they are now $150.00 per side... he checked numerous places to confirm.$$. he gave me BMW customer line ( what a useless joke ) they took all my information and said to bad.. there is nothing they are going to do.. did you ask the guy who did it to pay??? ( like I need them to tell me that!!) Try BMW in germany.. no number .. no information... it may seem minor buts it will make it easier to buy the Trophy SE!!!