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I am just finishing a trip from Colorado to Fairbanks and back. I have had to deal with 3 BMW dealers.
1st Trails End in Fairanks AK. When I arived in Fairbanks I had a trashed front tire this was on a Saturday, I arrived at the dealer early and they changed the tire by noon. They were very pleasent to deal with, the service manager said that they replace 125 tires a week.
2nd a dealer in Seattle that was called to setup a service appointment on Monday for the following Friday. They did not seem at all helpfull on the phone and said that they might be able to get the bike out by Saturday if I left it with them.
3rd South Sound BMW in Fife Washington. This dealer bent over backword to take care of my service needs and got me back on my way within 3 hours. If you are in northwest Washington use this dealer they are great.
 
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