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Discussion Starter #1
So I went to update my BMW Nav 5 with Garmin Express (using the Garmin supplied cable) and it doesn't recognize that it's connected to my Microsoft Surface laptop. Any others experience this? Any suggestions?

As per Garmin Express I tried a different USB port and a different cable to no avail.
 

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Only thing to try other than a reboot of both devices is to make sure that you are using a USB cable that is data capable. Some of those USB cables will only charge and are not capable of synching up with the NAV data-wise. But it sounds like you are using the right cable if you are using a Garmin cable.
 

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Premium Member
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Discussion Starter #3
Only thing to try other than a reboot of both devices is to make sure that you are using a USB cable that is data capable. Some of those USB cables will only charge and are not capable of synching up with the NAV data-wise. But it sounds like you are using the right cable if you are using a Garmin cable.
I tried that Will. Perhaps it is an issue with not wanting to interface with my Surface?
 

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Be sure you connect directly to your laptop and not through a multi port usb device.
 

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Wrencher Extraordinaire
2005 K1200LT
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14,260 Posts
I had an issue with my GS-911 and a new dell laptop with USB 3.0. Driver issues. Had to trick download a driver.
 
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