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51 Posts
Discussion Starter #1
I bought a LT in vegas and brought it back to Canada. There was a extended warranty on the bike which could not be transferred to a canadian resident. I had made several attempts to cancel the policy and get a refund. The dealership had changed hands since the purchase and I decided to give it one more try.

So the dealership had nothing to gain they had not sold me the original policy or did they even deal with the company that had issued the policy anymore. With that said the owner wrote a letter and promised to do what he could to secure me the refund. In less than two weeks I had a refund check sent to me. Now thats customer service at its best

Thanks to

Gerry Shear
BMW Motorcycles of Las Vegas
6675 South Tenaya Way, Suite 200
Las Vegas, NV 89113

702-454-6BMW (6269)
702-839-9570 fax

GPS: N36* 04.025' / W115* 15.131'

[email protected]

Daniel T Magee

Cooler on the east coast!!!
1,243 Posts
Good to hear about some positive experiences.
Glad it worked out for you.
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