Symantec products on home PCs simply suck. Loudly and badly. They try to fix the broken parts of a broken operating system. Fact you've been conditioned to even *WANT* an AV product should scream something to you - loud and clear. AV is not inevitable. Or at least it shouldn't be.
But does Symantec have to be so painfully extreme about their efforts? When Peter Norton was building his stuff - it was good. But then the bean counters go a hold of it, followed by the 'human interface' people - it's been a race to the bottom ever since.
I won't even go into "360" or other products (can anyone say 'go back' with out wretching?). If you need that much "protection" - maybe a computer isn't the best tool? Or could it be a computer built 'like that'?
This single symptom of how painful it can be to effectively remove their 'software' - as evidenced by this thread - is only one indication of how extreme their products are.
For 'un-educated' home users (non-geeks), no amount of AV, security or add-ons is going to "fix it". To draw an analogy with motorcycling.... I don't care HOW much gear you have on - you ride into a wall, it's going to hurt. Bad. FIRST, you gotta learn how to ride - then if something happens, your helmet can make a difference.
If you don't know how to practice safe computing - no one's AV will help.
Hehehehe - and we've a Symantec rep coming to the office tomorrow for a "Meet and Greet". He got in the door by offering our sales team a spreadsheet of local Symantec users. He gave us a ready made sales list!! Our sales team has been drooling all week. Boss man says I'm not scheduled to attend - geeee, wonder why. Wonder if I can sneak in anyway. Maybe if I find a mask that will hide the feathers.