Best Beemer Shops on the Road - BMW Luxury Touring Community
 20Likes
Reply
 
LinkBack Thread Tools Display Modes
post #1 of 54 Old Aug 1st, 2019, 8:58 pm Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Best Beemer Shops on the Road

I just got through reading a post of Gateway BMW...motivated me to post this:

A long while back, while attempting to tame a horse name GT, I posted a list of Beemer shops which my fellow GT riders found provided excellent service while on the road. Originally, I was impressed with Bob's in Jessup MD, Ozzie at Chico CA and one in Tacoma called South Sound. But then, folks keep telling me about great experiences they had along the road and push-come-to-shove, a list was develop for folks to carry with them in case they are looking for good service while travelling.

if you happen to have a good BMW shop story, share it; we can add it to the list.

I must add an anecdotal: As a BMW owner, I found most shops display a lot of class compared to my other bike brands' shop-service needs....especially, while I am on the road.






GREAT BEEMER SHOPS
AZ. Iron Horse in Tuczon, one of the best
CA. A & S In Roseville CA (Squeezed me in for check up even though overbooked)
CA. BMW Motorcycles of San Franciso, CA (though I never been at this one, every single time I call and ask for the solution or answer to a problem they gettirdone, even if I am not there
CA. BMW of Escondido CA (did my Dane's turn signal install)
CA. Long Beach BMW, Thumps up and great burgers across the street
CA. San Jose BMW, one of the best
CA. BMW of Ventura. Nice people
CO. BMW of Denver CO. A class act, treat u like a valued customer
CT Max in Brookfield. The will pick up your bike for free
CT Max in Windsor. All Max have great rep among riders
GA. BMW Motorcycle of Atlanta, very helpful
FL. Gulf Coast Motorcycle, Fort Meyers. Family owned. Professional/accommodating
FL. Euro Cycle of Tampa Bay. Will go beyond to ensure good service
IO. BMW of Iowa City. New owners. All seems well.
MA. Wagner Motorsports in Worcester. Awesome people work there
MD. Bob's BMW in Jessup MD (most excellent)
MI. BMW Southeast in Plymouth. Very good
MN. Moon Motorsports. Great Service
MO. Gateway BMW of St. Louis. Very accommodating
MO. Engle Cycles in Kansas City. Family owned, go the extra mile. friendly
N.Y, NH, CT. Max BMW (I always hear great things about this shop though I never been there)
NC. Eurosports Ashville. A class act
NC. BMW of Greensboro. Excellent service
NJ. Cross Country BMW in Metuchen. Helpful Service and Apparel dept.
NM BMW of Santa Fe. Great Service
NV. Sierra BMW Motorcycle, fine group. Took bike in while on road. Fix it.
NY. BMW of Manhattan (Good service, installed a pigtail)
OH. Mathias BMW, good to tourers, great low prices on tires, likeable small shop
OR. BMW of Western Oregon in Tigard Portland (Expensive great service, bought bikes there)
PA. Hermy's BMW Triumph. Good PR on customer service oriented
PA. Montgomery Cycle Center. Great selection of accessories n riding gear
SC. Touring Sports BMW. Great prices and parts, they work with you
TN. Pandora in Chattanooga, excellent and new building
TX. Alamo BMW in Borne TX (Tech took me to the bike and taught me stuff, good techs)
TX. BMW motorcycles of Dallas in TX (Took great care of my RT needs, including valve gig)
TX. BMW of Fort Worth. Top notch sales and parts
TX. CuznBob in Austin, Master mech with lots of experience
VA. Adventure BMW in Chesapeake, small but personable
VA. George Beemers Uber Allen in Manassas. Write up on Iron Butt.
VA. Mortonís in Fredericksburg, hear a lot of good rpts on this one.
WA. BMW of Ferndale. Proactive to your needs. Also do Indians
wethead is online now  
Sponsored Links
Advertisement
 
post #2 of 54 Old Aug 2nd, 2019, 10:33 am
Senior Member
 
oldspice's Avatar
 
Join Date: Jan 2012
Location: Iowa City, IA, USA
Posts: 1,452
Garage
Re: Best Beemer Shops on the Road

Nice list; thanks for pulling it together.

Just an update on your IA (not IO, c'mon man! ) entry. BMW Motorcycles of Iowa City was absorbed into its parent company Fun and Sun Motorsports. BMW of IC physically moved all their stuff down the road to the larger Sun and Fun, multi-brand showroom. All the Beemers and Triumphs are upstairs (much to the delight of all the old-timers who now have to walk a flight of stairs to see the bikes).

I think the verdict's still out amongst the community here. It feels less special now, especially since the Beemers are all tucked away. Management seems to scoff a bit a the brand and there doesn't seem to be a lot of pride in BMW there. But, this could all be me reading into things that aren't there. Maybe it's just different and that's where this is coming from.

That said, I didn't hesitate to buy my RT from them - same BMW sales guy as before. Also the main BMW mechanic is still with them, so that's good.

All in all, there just seems to be more layers of people to go through to get anything done. In the "old" days, I could just call up the service manager, have a chat, get on the schedule, and that would be that. Seems more hoops to jump through now.

Anyway, for what it's worth, there you have it!
Bill likes this.

.
"Looks like I picked the wrong week to stop sniffing glue..."

2015 BMW R1200RT - "Artoo"
2012 BMW R1200RT - "Arthur", RIP
1985 Ford Escort L (for Luxury) - Ol' Blue - gone, but not forgotten
MSF RiderCoach
BMW MOA 175432
oldspice is online now  
post #3 of 54 Old Aug 2nd, 2019, 12:26 pm Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by oldspice View Post
Nice list; thanks for pulling it together.

Just an update on your IA (not IO, c'mon man! ) entry. BMW Motorcycles of Iowa City was absorbed into its parent company Fun and Sun Motorsports. BMW of IC physically moved all their stuff down the road to the larger Sun and Fun, multi-brand showroom. All the Beemers and Triumphs are upstairs (much to the delight of all the old-timers who now have to walk a flight of stairs to see the bikes).

I think the verdict's still out amongst the community here. It feels less special now, especially since the Beemers are all tucked away. Management seems to scoff a bit a the brand and there doesn't seem to be a lot of pride in BMW there. But, this could all be me reading into things that aren't there. Maybe it's just different and that's where this is coming from.

That said, I didn't hesitate to buy my RT from them - same BMW sales guy as before. Also the main BMW mechanic is still with them, so that's good.

All in all, there just seems to be more layers of people to go through to get anything done. In the "old" days, I could just call up the service manager, have a chat, get on the schedule, and that would be that. Seems more hoops to jump through now.

Anyway, for what it's worth, there you have it!

I 'll update the list as folks make recommendations. Your comments got me indecisive as to whether to remove the IA shop or not.

BTW, the comments next to the shop listing were made by patrons of those places. I synthesized their sometimes long critiques on these shops to fit the list concisely. I am glad you all appreciate it.

Last edited by wethead; Aug 2nd, 2019 at 12:36 pm.
wethead is online now  
 
post #4 of 54 Old Aug 2nd, 2019, 12:35 pm
Lifetime Supporter
 
jeffdean's Avatar
 
Join Date: Dec 2003
Location: Tucson, AZ, & Madison, WI, USA
Posts: 1,605
Garage
Re: Best Beemer Shops on the Road

I hate what "motorsports" dealers are doing to BMW Motorrad. I understand it's is all about money (isn't everything?). Exclusive BMW dealers like Gateway, Iron Horse, Bob's, and some others on Wethead's list are disappearing. If the only BMW dealer near me was a "motosports" dealer, my BMW riding days would be over.

Were I Wethead, I would just delete all motorsport dealers from the list. If not, make some sort of warning code (MSDLR?) to differentiate them.

Makes me wonder -- is there anywhere a list of all the BMW dealers who ARE exclusively BMW? I would like to have that.
Bill and biker01red like this.

Jeff Dean
Tucson, Arizona, & Madison, Wisconsin

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Founder, Madison (Wisconsin) BMW Club, #1 (1968)
Co-founder, BMW Motorcycle Owners of America, #113 (1972)
Co-founder, Vintage BMW Motorcycle Owners, #2 (1972)
Co-founder, Wooden Canoe Heritage Association, #1 (1979)
Motorcycle Safety Foundation, Chief Instructor (1994)
Friend of the Marque, BMW Clubs International Council (1999)
Prof. Gerhard KnŲchlein BMW Classic Award (2013)
R1200RT ē R1250RT ē 1967 R60/2

Last edited by jeffdean; Aug 2nd, 2019 at 12:42 pm.
jeffdean is online now  
post #5 of 54 Old Aug 2nd, 2019, 12:44 pm
Junior Member
 
Join Date: Nov 2016
Posts: 4
Re: Best Beemer Shops on the Road

Yea Big Twin in Boise shut down and a "Motorsports" company took the dealership over. Made so many BMW riders sad in Idaho, including me. However, wife got a new job in Southern Arizona and we're moving to Tucson, so glad they have Iron Horse.
jeffdean likes this.
Cspud20 is online now  
post #6 of 54 Old Aug 2nd, 2019, 12:45 pm Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by jeffdean View Post
I hate what "motorsports" dealers are doing to BMW Motorrad. I understand it's is all about money (isn't everything?). Exclusive BMW dealers like Gateway, Iron Horse, and Bob's are disappearing. If the only BMW dealer near me was a "motosports" dealer, my BMW riding days would be over.
Our dealership here on the Rock was swallowed by a Harley Dealership owner. No longer can I hang around bullsheeting with the service Mnrg., no longer can I even talk to the mech who is gonna work on my bike, when I call, there is no direct line to the Beemer Service guys, nor parts.

JD, lets face it: we are from an obsolete consumer culture rapidly disappearing in lieu of conglomerate big fish corporate entities swallowing the private business owners. Upcoming (already here) are the Amazons and Corporate brands stores. The digital children grow up in this depersonalized atmosphere and they are adapted; us folks from the 'old-world' miss our version of humanity.

No wonder Huxley called it the Brave New World; though I think, were he alive, he would re-publish it without the 'Brave' and maybe something more comparable to the "Sheety New World".
jeffdean and biker01red like this.
wethead is online now  
post #7 of 54 Old Aug 2nd, 2019, 12:59 pm
Lifetime Supporter
 
jeffdean's Avatar
 
Join Date: Dec 2003
Location: Tucson, AZ, & Madison, WI, USA
Posts: 1,605
Garage
Re: Best Beemer Shops on the Road

When I lived in Madison, WI, I used a BMW-only dealer in Freeport, IL, until it went out of business. One opened in Madison, but, through incompetence, it went out of business in a couple of years. Then, the nearest "BMW dealer" was 90% a Harley dealer in Beaver Dam. So I switched to an exclusive BMW dealer in Milwaukee. Then it was bought out by a multisports dealership. That was the last BMW-only dealer in or even near Wisconsin, and there isn't one now. It seems to be going like this all over the U.S.

If you have a BMW-only dealer, frequent it. Spend money there to help keep it in business. Treasure it. Such dealers threatened with extinction.
Attached Thumbnails
Click image for larger version

Name:	small.jpg
Views:	19
Size:	275.8 KB
ID:	153681  

Jeff Dean
Tucson, Arizona, & Madison, Wisconsin

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Founder, Madison (Wisconsin) BMW Club, #1 (1968)
Co-founder, BMW Motorcycle Owners of America, #113 (1972)
Co-founder, Vintage BMW Motorcycle Owners, #2 (1972)
Co-founder, Wooden Canoe Heritage Association, #1 (1979)
Motorcycle Safety Foundation, Chief Instructor (1994)
Friend of the Marque, BMW Clubs International Council (1999)
Prof. Gerhard KnŲchlein BMW Classic Award (2013)
R1200RT ē R1250RT ē 1967 R60/2
jeffdean is online now  
post #8 of 54 Old Aug 2nd, 2019, 10:24 pm
Senior Member
 
GSinNC's Avatar
 
Join Date: Oct 2002
Location: Charlotte, NC, USA
Posts: 649
Re: Best Beemer Shops on the Road

Nice post and appreciate the list. You missed one of the best BMW Dealer in the country .... Motorcycles of Charlotte (north Carolina) And they recently took over the Greensboro BMW dealer now known as Motorcycles of Greensboro. If Greensboro ends up like Charlotte there are going to be a lot of happy Greensboro BMW riders!

Also, I personally have had great experiences with Gulf Coast BMW in Ft. Meyers, FL and with Max BMW in Troy NY. Both are truly first class BMW shops and treat folks very well.

Ed Apelian
All it takes is an open road and an open mind!

'16 R1200RT - Platinum Bronze Metallic
'18 R1200GS - Light White


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

When life throws you a curve ...lean into it!
GSinNC is online now  
post #9 of 54 Old Aug 2nd, 2019, 10:43 pm
Member
 
Grumpy_Squatch's Avatar
 
Join Date: Aug 2018
Posts: 31
Re: Best Beemer Shops on the Road

One addition and one comment:

Two Max locations are on the list and I'd add their third location in Hampton, NH as well. Rode up there from home to help a friend look at a used '14 RT and they were excellent. They've treated him very well after the sale, and provided all the necessary conversation while hanging round.

I'm not sure all motorsports dealers are as bad as some comments make out. My home dealer in Massachusetts, Wagner (on the list), has been great. Sure there are KTM, Ducati, and Huskvarna bikes in the building, but the BMW shop has its own entrance, its own dedicated space, exclusive sales staff, and dedicated master techs. I got one of the first 1250s they sold and spent plenty of time talking with their master tech about what it was like during setup and his test ride, all the training they'd had, etc. What makes them a "powersports" dealer is mostly the affiliation with Wagner's automotive sales and service. The motorcycle dealer shares a building with the automotive body shop, which is a huge asset. Since Wagner sells BMW automobiles too, the cycle guys have access to a body shop with complete BMW paint systems and even spray booth space most dedicated motorcycle dealers could never dream of. I wouldn't dismiss all powersports dealers so quickly.

2019 R1250RT Mars Red
  • Denali CANSmart
    • D4 driving lights
    • B6 brake light
    • SoundBomb Compact horn
  • Sargent World Sport Performance Sear (driver)

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Grumpy_Squatch is offline  
post #10 of 54 Old Aug 2nd, 2019, 10:45 pm Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by jeffdean View Post
I hate what "motorsports" dealers are doing to BMW Motorrad. I understand it's is all about money (isn't everything?). Exclusive BMW dealers like Gateway, Iron Horse, Bob's, and some others on Wethead's list are disappearing. If the only BMW dealer near me was a "motosports" dealer, my BMW riding days would be over.

Were I Wethead, I would just delete all motorsport dealers from the list. If not, make some sort of warning code (MSDLR?) to differentiate them.

Makes me wonder -- is there anywhere a list of all the BMW dealers who ARE exclusively BMW? I would like to have that.


I am taking this to heart. If you have any other suggestions that would benefit us BMW patrons please shoot it on this thread. Also, if there is something outdated on this list let me know...particularly, autonomous shop that might have been taken over by motorsport.


GREAT BEEMER SHOPS updated 02AUG19
AZ. Iron Horse in Tuczon, one of the best
CA. A & S In Roseville CA (Squeezed me in for check up even though overbooked)
CA. BMW Motorcycles of San Franciso, CA (though I never been at this one, every single time I call and ask for the solution or answer to a problem they gettirdone, even if I am not there
CA. BMW of Escondido CA (did my Dane's turn signal install)
CA. Long Beach BMW, Thumps up and great burgers across the street
CA. San Jose BMW, one of the best
CA. BMW of Ventura. Nice people
CO. BMW of Denver CO. A class act, treat u like a valued customer
CT Max in Brookfield. The will pick up your bike for free
CT Max in Windsor. All Max have great rep among riders
GA. BMW Motorcycle of Atlanta, very helpful
FL. Gulf Coast Motorcycle, Fort Meyers. Family owned. Professional/accommodating
FL. Euro Cycle of Tampa Bay. Will go beyond to ensure good service
IA. BMW of Iowa City. New owners. All seems well.
MA. Wagner Motorsports in Worcester. Awesome people work there
MD. Bob's BMW in Jessup MD (most excellent)
MI. BMW Southeast in Plymouth. Very good
MN. Moon Motorsports. Great Service**
MO. Gateway BMW of St. Louis. Very accommodating
MO. Engle Cycles in Kansas City. Family owned, go the extra mile. friendly
N.Y, NH, CT. Max BMW (I always hear great things about this shop though I never been there)
NC. Eurosports Ashville. A class act
NC. Motorcycles of Charlotte. Recently took over the Greenboror shop below
NC. BMW of Greensboro. Excellent service. Taken over by Motorcycle of Charlotte (above).
NJ. Cross Country BMW in Metuchen. Helpful Service and Apparel dept.
NM BMW of Santa Fe. Great Service
NV. Sierra BMW Motorcycle, fine group. Took bike in while on road. Fix it.
NY. BMW of Manhattan (Good service, installed a pigtail)
OH. Mathias BMW, good to tourers, great low prices on tires, likeable small shop
OR. BMW of Western Oregon in Tigard Portland (Expensive great service, bought bikes there)
PA. Hermy's BMW Triumph. Good PR on customer service oriented
PA. Montgomery Cycle Center. Great selection of accessories n riding gear
SC. Touring Sports BMW. Great prices and parts, they work with you
TN. Pandora in Chattanooga, excellent and new building
TX. Alamo BMW in Borne TX (Tech took me to the bike and taught me stuff, good techs)
TX. BMW motorcycles of Dallas in TX (Took great care of my RT needs, including valve gig)
TX. BMW of Fort Worth. Top notch sales and parts
TX. CuznBob in Austin, Master mech with lots of experience
VA. Adventure BMW in Chesapeake, small but personable
VA. George Beemers Uber Allen in Manassas. Write up on Iron Butt.
VA. Morton’s in Fredericksburg, hear a lot of good rpts on this one.
WA. BMW of Ferndale. Proactive to your needs. Also do Indians

**customers report 'motorsports' shop have shown impersonal service and Corp-like detach attributes.

Last edited by wethead; Aug 2nd, 2019 at 11:20 pm.
wethead is online now  
post #11 of 54 Old Aug 2nd, 2019, 10:54 pm Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by Grumpy_Squatch View Post
One addition and one comment:

Two Max locations are on the list and I'd add their third location in Hampton, NH as well. Rode up there from home to help a friend look at a used '14 RT and they were excellent. They've treated him very well after the sale, and provided all the necessary conversation while hanging round.

I'm not sure all motorsports dealers are as bad as some comments make out. My home dealer in Massachusetts, Wagner (on the list), has been great. Sure there are KTM, Ducati, and Huskvarna bikes in the building, but the BMW shop has its own entrance, its own dedicated space, exclusive sales staff, and dedicated master techs. I got one of the first 1250s they sold and spent plenty of time talking with their master tech about what it was like during setup and his test ride, all the training they'd had, etc. What makes them a "powersports" dealer is mostly the affiliation with Wagner's automotive sales and service. The motorcycle dealer shares a building with the automotive body shop, which is a huge asset. Since Wagner sells BMW automobiles too, the cycle guys have access to a body shop with complete BMW paint systems and even spray booth space most dedicated motorcycle dealers could never dream of. I wouldn't dismiss all powersports dealers so quickly.
Quote:
Originally Posted by GSinNC View Post
Nice post and appreciate the list. You missed one of the best BMW Dealer in the country .... Motorcycles of Charlotte (north Carolina) And they recently took over the Greensboro BMW dealer now known as Motorcycles of Greensboro. If Greensboro ends up like Charlotte there are going to be a lot of happy Greensboro BMW riders!

Also, I personally have had great experiences with Gulf Coast BMW in Ft. Meyers, FL and with Max BMW in Troy NY. Both are truly first class BMW shops and treat folks very well.
Gentlemen, please put a quick excerpt on your experience there so I can write a quick positive note next to the listing.

BTW, the Max in NY, and NH along with the Ft. Meyer are already listed
wethead is online now  
post #12 of 54 Old Aug 2nd, 2019, 11:17 pm
Senior Member
 
oldspice's Avatar
 
Join Date: Jan 2012
Location: Iowa City, IA, USA
Posts: 1,452
Garage
Re: Best Beemer Shops on the Road

Its IA not IO!!!!!!

.
"Looks like I picked the wrong week to stop sniffing glue..."

2015 BMW R1200RT - "Artoo"
2012 BMW R1200RT - "Arthur", RIP
1985 Ford Escort L (for Luxury) - Ol' Blue - gone, but not forgotten
MSF RiderCoach
BMW MOA 175432
oldspice is online now  
post #13 of 54 Old Aug 4th, 2019, 12:54 pm
Senior Member
 
GSinNC's Avatar
 
Join Date: Oct 2002
Location: Charlotte, NC, USA
Posts: 649
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by wethead View Post
Gentlemen, please put a quick excerpt on your experience there so I can write a quick positive note next to the listing.

BTW, the Max in NY, and NH along with the Ft. Meyer are already listed
Sorry ,.. I did see both Max and Gulf Coast but was just reiterating the positive experience. Twice over the past 5 years while traveling to Americade In Lake George NY I had my low beam die, once on my 2006 RT and then again on my 2016 RT. Both times Max BMW in Troy treated me very well and got me in and out quickly and at a very fair price.

In 2008 I purchased my 2006 RT from Jeff Gallo at Gulf Coast and it was his personal bike. I drove down and trailered it home. Jeff and the folks at Gulf Coast also treated me like a guest of honor.

Charlotte BMW is my home dealer and have been doing business with them since 2000. Mark Engel, Owner and Greg North, BMW Sales Manager have created a wonderful dealership where they focus on building a relationship with every customer and not on making a transaction. I am blessed to have them as my local dealer with Superb Parts and Service!
wethead likes this.

Ed Apelian
All it takes is an open road and an open mind!

'16 R1200RT - Platinum Bronze Metallic
'18 R1200GS - Light White


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

When life throws you a curve ...lean into it!
GSinNC is online now  
post #14 of 54 Old Aug 4th, 2019, 1:39 pm Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by oldspice View Post
Its IA not IO!!!!!!

I knew that, I was just testing you...
wethead is online now  
post #15 of 54 Old Aug 4th, 2019, 2:27 pm
Member
 
dlong0609's Avatar
 
Join Date: May 2018
Posts: 54
Re: Best Beemer Shops on the Road

Good service can be had at independent shops as well. I have had very good personal experience with MotoGhost in north Phoenix AZ and Basin Motorcycle Works in Mancos CO (Four Corners region). Both are BMW exclusive shops, as far as I know.
dlong0609 is online now  
post #16 of 54 Old Aug 4th, 2019, 2:35 pm Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by dlong0609 View Post
Good service can be had at independent shops as well. I have had very good personal experience with MotoGhost in north Phoenix AZ and Basin Motorcycle Works in Mancos CO (Four Corners region). Both are BMW exclusive shops, as far as I know.
What city is MotoGhost in?
wethead is online now  
post #17 of 54 Old Aug 4th, 2019, 4:44 pm
Junior Member
 
Join Date: Jul 2018
Posts: 17
Re: Best Beemer Shops on the Road

BAK BMW in Sioux City, IA was a great shop on the road. I called at 4:45 when I arrived in town and by 6pm, I had a set of brand new tires. They also did a free safety check of my bike and one of my friends who didn't buy anything from them. Did I mention that they closed at 5, so they actually stayed an hour past closing to take care of us. Really an excellent experience all the way around.
SJM_NJ is offline  
post #18 of 54 Old Aug 5th, 2019, 9:30 am
Member
 
dlong0609's Avatar
 
Join Date: May 2018
Posts: 54
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by wethead View Post
What city is MotoGhost in?

21628 N Central Ave, Phoenix, AZ 85024
dlong0609 is online now  
post #19 of 54 Old Aug 5th, 2019, 10:30 am
Lifetime Supporter
 
rapz's Avatar
 
Join Date: Jul 2004
Location: Mission, TX, USA
Posts: 727
Re: Best Beemer Shops on the Road

Just got back from a ride to Durango, Colorado and surrounding area. On our way back to South Texas I lost my low beam and rolled into Sandia BMW in Albuquerque, NM. Without calling ahead or having to wait, they took my bike in and replaced the bulb in a few minutes. Love it when they take care of a rider on the road. Kudos to Sandia BMW and their service department!
AttackPug likes this.

Website:
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

2017 R1200RT
2008 Harley Davidson 105th Anniversary Ultra Classic
IBA No. 58411
rapz is offline  
post #20 of 54 Old Aug 5th, 2019, 11:01 am Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Re: Best Beemer Shops on the Road

GREAT BEEMER SHOPS updated 05AUG19
AZ. Iron Horse in Tuczon, one of the best
AZ. Moto Ghost, Phoenix. Personable service
CA. A & S In Roseville CA (Squeezed me in for check up even though overbooked)
CA. BMW Motorcycles of San Franciso, CA (though I never been at this one, every single time I call and ask for the solution or answer to a problem they gettirdone, even if I am not there
CA. BMW of Escondido CA (did my Dane's turn signal install)
CA. Long Beach BMW, Thumps up and great burgers across the street
CA. San Jose BMW, one of the best
CA. BMW of Ventura. Nice people
CO. Basin Motorcycle Works, Mancos. Personable service
CO. BMW of Denver CO. A class act, treat u like a valued customer
CT Max in Brookfield. The will pick up your bike for free
CT Max in Windsor. All Max have great rep among riders
GA. BMW Motorcycle of Atlanta, very helpful
FL. Gulf Coast Motorcycle, Fort Meyers. Family owned. Professional/accommodating
FL. Euro Cycle of Tampa Bay. Will go beyond to ensure good service
IA. BMW of Iowa City. New owners. All seems well.
MA. Wagner Motorsports in Worcester. Awesome people work there
MD. Bob's BMW in Jessup MD (most excellent)
MI. BMW Southeast in Plymouth. Very good
MN. Moon Motorsports. Great Service**
MO. Gateway BMW of St. Louis. Very accommodating
MO. Engle Cycles in Kansas City. Family owned, go the extra mile. friendly
N.Y, NH, CT. Max BMW (I always hear great things about this shop though I never been there)
NC. Eurosports Ashville. A class act
NC. Motorcycles of Charlotte. Recently took over the Greenboror shop below
NC. BMW of Greensboro. Excellent service. Taken over by Motorcycle of Charlotte (above).
NJ. Cross Country BMW in Metuchen. Helpful Service and Apparel dept.
NM BMW of Santa Fe. Great Service
NV. Sierra BMW Motorcycle, fine group. Took bike in while on road. Fix it.
NY. BMW of Manhattan (Good service, installed a pigtail)
OH. Mathias BMW, good to tourers, great low prices on tires, likeable small shop
OR. BMW of Western Oregon in Tigard Portland (Expensive great service, bought bikes there)
PA. Hermy's BMW Triumph. Good PR on customer service oriented
PA. Montgomery Cycle Center. Great selection of accessories n riding gear
SC. Touring Sports BMW. Great prices and parts, they work with you
TN. Pandora in Chattanooga, excellent and new building
TX. Alamo BMW in Borne TX (Tech took me to the bike and taught me stuff, good techs)
TX. BMW motorcycles of Dallas in TX (Took great care of my RT needs, including valve gig)
TX. BMW of Fort Worth. Top notch sales and parts
TX. CuznBob in Austin, Master mech with lots of experience
VA. Adventure BMW in Chesapeake, small but personable
VA. George Beemers Uber Allen in Manassas. Write up on Iron Butt.
VA. Mortonís in Fredericksburg, hear a lot of good rpts on this one.
WA. BMW of Ferndale. Proactive to your needs. Also do Indians

**customers report 'motorsports' shop have shown impersonal service and Corp-like detach attributes.
wethead is online now  
post #21 of 54 Old Aug 5th, 2019, 11:03 am Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by dlong0609 View Post
21628 N Central Ave, Phoenix, AZ 85024
updated. Sorry about that, I missed that 'Phoenix'.
wethead is online now  
post #22 of 54 Old Aug 5th, 2019, 11:14 am
Junior Member
 
Join Date: Jun 2019
Posts: 12
Re: Best Beemer Shops on the Road

Cycle Werks in Barrington, Illinois is strictly Bmw motorrad. A few used bikes of other brands, but that's about it. The parts department guy, Dan, has been there since at least the early '90's. I was shocked to go up there and see the same guy who sold me parts for my K75S! The place has lost some of it's family feel since being bought out, but I guess that's the price of progress.
minirips2 is offline  
post #23 of 54 Old Aug 7th, 2019, 8:20 pm
Senior Member
 
NoelCP's Avatar
 
Join Date: Sep 2015
Posts: 1,703
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by wethead View Post
Ozzie at Chico CA
Ozzies BMW is a very small BMW exclusive shop with 2 cert BMW tech one of which is the owner. I bought my RTW from them and they've always been great to me, and others use them from a large catchment area.

2016 R1200RT - Dreamliner
2013 F800GT - Sold
1986 Parallel Twin Daughters -
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

1985 Kawasaki 1000 LTD - Sold
1964 Harley Davidson Sprint 250 - Sold
1968 Honda 350 - Sold
NoelCP is offline  
post #24 of 54 Old Aug 7th, 2019, 9:34 pm Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Re: Best Beemer Shops on the Road

OMG, I must have copy/paste an old list cause Ozzie is one of the most highly regarded shop by the most people I know. Myself included. He is in now. I believe the granpa of Dad died and his son has had it for several years.
When I checked into the Motel in Chico, I told the desk guy that my bike was at Ozzie. Immediately he say: "Oh yea, people come from all over the North West to get their bike worked on there". Tremendous family atmosphere which will intoxicate you into membership after a few minutes around there.



GREAT BEEMER SHOPS updated 07AUG19
AZ. Iron Horse in Tuczon, one of the best
AZ. Moto Ghost, Phoenix. Personable service
CA. A & S In Roseville CA (Squeezed me in for check up even though overbooked)
CA. BMW Motorcycles of San Franciso, CA (though I never been at this one, every single time I call and ask for the solution or answer to a problem they gettirdone, even if I am not there
CA. BMW of Escondido CA (did my Dane's turn signal install)
CA. Long Beach BMW, Thumps up and great burgers across the street
CA. San Jose BMW, one of the best
CA. Ozzie, Chico. One of the best ever.
CA. BMW of Ventura. Nice people
CO. Basin Motorcycle Works, Mancos. Personable service
CO. BMW of Denver CO. A class act, treat u like a valued customer
CT Max in Brookfield. The will pick up your bike for free
CT Max in Windsor. All Max have great rep among riders
GA. BMW Motorcycle of Atlanta, very helpful
FL. Gulf Coast Motorcycle, Fort Meyers. Family owned. Professional/accommodating
FL. Euro Cycle of Tampa Bay. Will go beyond to ensure good service
IA. BMW of Iowa City. New owners. All seems well.
MA. Wagner Motorsports in Worcester. Awesome people work there
MD. Bob's BMW in Jessup MD (most excellent)
MI. BMW Southeast in Plymouth. Very good
MN. Moon Motorsports. Great Service**
MO. Gateway BMW of St. Louis. Very accommodating
MO. Engle Cycles in Kansas City. Family owned, go the extra mile. friendly
N.Y, NH, CT. Max BMW (I always hear great things about this shop though I never been there)
NC. Eurosports Ashville. A class act
NC. Motorcycles of Charlotte. Recently took over the Greenboror shop below
NC. BMW of Greensboro. Excellent service. Taken over by Motorcycle of Charlotte (above).
NJ. Cross Country BMW in Metuchen. Helpful Service and Apparel dept.
NM BMW of Santa Fe. Great Service
NV. Sierra BMW Motorcycle, fine group. Took bike in while on road. Fix it.
NY. BMW of Manhattan (Good service, installed a pigtail)
OH. Mathias BMW, good to tourers, great low prices on tires, likeable small shop
OR. BMW of Western Oregon in Tigard Portland (Expensive great service, bought bikes there)
PA. Hermy's BMW Triumph. Good PR on customer service oriented
PA. Montgomery Cycle Center. Great selection of accessories n riding gear
SC. Touring Sports BMW. Great prices and parts, they work with you
TN. Pandora in Chattanooga, excellent and new building
TX. Alamo BMW in Borne TX (Tech took me to the bike and taught me stuff, good techs)
TX. BMW motorcycles of Dallas in TX (Took great care of my RT needs, including valve gig)
TX. BMW of Fort Worth. Top notch sales and parts
TX. CuznBob in Austin, Master mech with lots of experience
VA. Adventure BMW in Chesapeake, small but personable
VA. George Beemers Uber Allen in Manassas. Write up on Iron Butt.
VA. Morton’s in Fredericksburg, hear a lot of good rpts on this one.
WA. BMW of Ferndale. Proactive to your needs. Also do Indians

**customers report 'motorsports' shop have shown impersonal service and Corp-like detach attributes.
wethead is online now  
post #25 of 54 Old Aug 8th, 2019, 8:22 pm
Member
 
tony_voorn's Avatar
 
Join Date: May 2012
Location: Wichita, KS, USA
Posts: 40
Re: Best Beemer Shops on the Road

I have never needed them in an emergency but I have heard instances of them assisting riders on the road. Small exclusive BMW dealer, very friendly staff.

Bentonville BMW
3803 NW Wishing Springs Dr,
Bentonville, AR 72712
(479) 273-1807

Tony Van Der Voorn
Wichita, KS

Tony Van Der Voorn
Wichita, KS
2012 R1200RT
tony_voorn is offline  
post #26 of 54 Old Aug 8th, 2019, 9:05 pm
Senior Member
 
NoelCP's Avatar
 
Join Date: Sep 2015
Posts: 1,703
Re: Best Beemer Shops on the Road

Jessee Auer, the current owner or co-owner along w/ Ozzie's widow had concerns how they would cope w/ the consequences of their neighbor town, Paradise's devastating Camp Fire last year because they had quite a few customers from there and one of their cert mechanics lost his home in Paradise. I hope they're hanging tough they are capable and fair and friendly folks that have been in that shop for many years and would often go out of their way to accommodate customer's needs.

2016 R1200RT - Dreamliner
2013 F800GT - Sold
1986 Parallel Twin Daughters -
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

1985 Kawasaki 1000 LTD - Sold
1964 Harley Davidson Sprint 250 - Sold
1968 Honda 350 - Sold
NoelCP is offline  
post #27 of 54 Old Aug 9th, 2019, 11:08 am Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Re: Best Beemer Shops on the Road

GREAT BEEMER SHOPS updated 09AUG19

AR Benton BMW, Benton, single shop opened after hrs to service a traveller
AZ. Iron Horse in Tuczon, one of the best
AZ. Moto Ghost, Phoenix. Personable service
CA. A & S In Roseville CA (Squeezed me in for check up even though overbooked)
CA. BMW Motorcycles of San Franciso, CA (though I never been at this one, every single time I call and ask for the solution or answer to a problem they gettirdone, even if I am not there
CA. BMW of Escondido CA (did my Dane's turn signal install)
CA. Long Beach BMW, Thumps up and great burgers across the street
CA. San Jose BMW, one of the best
CA. Ozzie, Chico. One of the best ever.
CA. BMW of Ventura. Nice people
CO. Basin Motorcycle Works, Mancos. Personable service
CO. BMW of Denver CO. A class act, treat u like a valued customer
CT Max in Brookfield. The will pick up your bike for free
CT Max in Windsor. All Max have great rep among riders
GA. BMW Motorcycle of Atlanta, very helpful
FL. Gulf Coast Motorcycle, Fort Meyers. Family owned. Professional/accommodating
FL. Euro Cycle of Tampa Bay. Will go beyond to ensure good service
IA. BMW of Iowa City. New owners. All seems well.
MA. Wagner Motorsports in Worcester. Awesome people work there
MD. Bob's BMW in Jessup MD (most excellent)
MI. BMW Southeast in Plymouth. Very good
MN. Moon Motorsports. Great Service**
MO. Gateway BMW of St. Louis. Very accommodating
MO. Engle Cycles in Kansas City. Family owned, go the extra mile. friendly
N.Y, NH, CT. Max BMW (I always hear great things about this shop though I never been there)
NC. Eurosports Ashville. A class act
NC. Motorcycles of Charlotte. Recently took over the Greenboror shop below
NC. BMW of Greensboro. Excellent service. Taken over by Motorcycle of Charlotte (above).
NJ. Cross Country BMW in Metuchen. Helpful Service and Apparel dept.
NM BMW of Santa Fe. Great Service
NV. Sierra BMW Motorcycle, fine group. Took bike in while on road. Fix it.
NY. BMW of Manhattan (Good service, installed a pigtail)
OH. Mathias BMW, good to tourers, great low prices on tires, likeable small shop
OR. BMW of Western Oregon in Tigard Portland (Expensive great service, bought bikes there)
PA. Hermy's BMW Triumph. Good PR on customer service oriented
PA. Montgomery Cycle Center. Great selection of accessories n riding gear
SC. Touring Sports BMW. Great prices and parts, they work with you
TN. Pandora in Chattanooga, excellent and new building
TX. Alamo BMW in Borne TX (Tech took me to the bike and taught me stuff, good techs)
TX. BMW motorcycles of Dallas in TX (Took great care of my RT needs, including valve gig)
TX. BMW of Fort Worth. Top notch sales and parts
TX. CuznBob in Austin, Master mech with lots of experience
VA. Adventure BMW in Chesapeake, small but personable
VA. George Beemers Uber Allen in Manassas. Write up on Iron Butt.
VA. Mortonís in Fredericksburg, hear a lot of good rpts on this one.
WA. BMW of Ferndale. Proactive to your needs. Also do Indians

**customers report 'motorsports' shop have shown impersonal service and Corp-like detach attributes.
wethead is online now  
post #28 of 54 Old Aug 9th, 2019, 11:18 am Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by NoelCP View Post
Jessee Auer, the current owner or co-owner along w/ Ozzie's widow had concerns how they would cope w/ the consequences of their neighbor town, Paradise's devastating Camp Fire last year because they had quite a few customers from there and one of their cert mechanics lost his home in Paradise. I hope they're hanging tough they are capable and fair and friendly folks that have been in that shop for many years and would often go out of their way to accommodate customer's needs.
Noel, I tell ya a story

One day I was at Ozzie for an oil change, which I scheduled for the following day. It started raining like heeell while I was in the shop.
Get this: customers were offering me a place to stay. I declined cause I already had reservations down the street at the Western

What I got out of that is that the family/community atmosphere in that shop permeates to all people who have anything to do with...or it could be the community ID is so strong there that it has become part of Ozzie...either way, Ozzie BMW in Chico is a place I highly regard!!

The old guy (Ozzie) who died was a highly respected dude as motorcycle shops go.

see...this is like an 'old-school' lesson. Shops/business have become corporetaized and people have become alieanated...man! I don't know about this Brave New World.

My BMW shop went from a cool place to hang out at to a policy-machine Corp monster.
wethead is online now  
post #29 of 54 Old Aug 9th, 2019, 11:35 am
Senior Member
 
NoelCP's Avatar
 
Join Date: Sep 2015
Posts: 1,703
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by wethead View Post
My BMW shop went from a cool place to hang out at to a policy-machine Corp monster.
I hear ya man! That place was a cool place to hang and visit I fully agree. I would take them pastries in the morning sometimes just to express my appreciation. Once like a bonehead I drained the oil out of my '16 RT only to discover I had no replacement crush washer which I had summarily discarded prior to realizing I didn't have one at home. I called Ozzie's shortly before quitting time hoping I could get there before they closed and the tech whose home burned down last year dropped one off for me on his way home.

I was very sad to learn the most affable Chris Sweet (I think that was his last name) left there and I have no idea why and they would not talk about it. But he was IMO half the reason people liked to visit there.

Here's a story about Ozzie: https://ozziesbmwmotorcycles.com/Dealer-Info/About-Us

Unfortunately I became aware of the shop right after Ozzie died and missed his memorial which was attended by over 400 peeps I heard.

2016 R1200RT - Dreamliner
2013 F800GT - Sold
1986 Parallel Twin Daughters -
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

1985 Kawasaki 1000 LTD - Sold
1964 Harley Davidson Sprint 250 - Sold
1968 Honda 350 - Sold
NoelCP is offline  
post #30 of 54 Old Aug 9th, 2019, 11:45 am Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by NoelCP View Post
I hear ya man! That place was a cool place to hang and visit I fully agree. I would take them pastries in the morning sometimes just to express my appreciation. Once like a bonehead I drained the oil out of my '16 RT only to discover I had no replacement crush washer which I had summarily discarded prior to realizing I didn't have one at home. I called Ozzie's shortly before quitting time hoping I could get there before they closed and the tech whose home burned down last year dropped one off for me on his way home.

I was very sad to learn the most affable Chris Sweet (I think that was his last name) left there and I have no idea why and they would not talk about it. But he was IMO half the reason people liked to visit there.

Here's a story about Ozzie: https://ozziesbmwmotorcycles.com/Dealer-Info/About-Us

Unfortunately I became aware of the shop right after Ozzie died and missed his memorial which was attended by over 400 peeps I heard.

...well, I know old farts like me have a tendency to whine about 'It ain't like it used to be'...but the matter of fact is: 'they don't make like they used to neither'.

My whine is: I think people are losing 'human sentiments' and becoming like-robots (impersonal and cold). Then again, I am from Earth, you know, that planet that used to be here.
wethead is online now  
post #31 of 54 Old Aug 9th, 2019, 12:09 pm
Member
 
OregonRider's Avatar
 
Join Date: Feb 2012
Location: Klamath Falls, OR, USA
Posts: 69
Re: Best Beemer Shops on the Road

More praise for Ozzie's in Chico California:
Last summer while riding in that area on a Sunday afternoon, I hit a big rock in the highway and broke my front wheel. A passerby stopped and called the owner of Ozzie's, Jessie Auer, who was in the checkout line at Costco at the time. Jesse rushed home, hooked his trailer up to his pickup, drove 50 miles to where I was broke down, loaded the bike, drove 50 miles back to his store, took a wheel off a brand new RT on the showroom floor, removed the tire, mounted a new tire on the new wheel so it would match what I had been using, and installed it on my bike. This was on a SUNDAY AFTERNOON! He refused to accept any money other than the cost of the wheel and tire!
That, my friends, is service above and beyond!
wethead likes this.

Eric
Klamath Falls Oregon
2019 R1250RT
2016 R1200RT
2012 R1200RT
OregonRider is offline  
post #32 of 54 Old Aug 9th, 2019, 7:55 pm
Member
 
AttackPug's Avatar
 
Join Date: May 2007
Location: Albuquerque, NM, USA
Posts: 92
Re: Best Beemer Shops on the Road

Gateway is first rate saved my bacon when half the tech on my bike quit working.

2016 BMW R1200 RT LC
2017 Moto Guzzi V7 III Anniversrio
BMW MOA # 146446
IBA #33267
Beer is PROOF God loves us and wants us to be happy
Days an months are travelers of eternity, So to the years that pass by.
ď the journey is the destination ď

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
AttackPug is offline  
post #33 of 54 Old Aug 10th, 2019, 7:56 am
Lifetime Supporter
 
Voyager's Avatar
 
Join Date: Jun 2007
Location: Lawrenceville, PA, USA
Posts: 6,981
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by jeffdean View Post
I hate what "motorsports" dealers are doing to BMW Motorrad. I understand it's is all about money (isn't everything?). Exclusive BMW dealers like Gateway, Iron Horse, Bob's, and some others on Wethead's list are disappearing. If the only BMW dealer near me was a "motosports" dealer, my BMW riding days would be over.

Were I Wethead, I would just delete all motorsport dealers from the list. If not, make some sort of warning code (MSDLR?) to differentiate them.

Makes me wonder -- is there anywhere a list of all the BMW dealers who ARE exclusively BMW? I would like to have that.
Is it what the motorsports dealers are doing to BMW or what BMW is doing to its dealers and customers? For example, when I retired several years ago, I considered opening a BMW motorcycle repair shop. I really didnít have a lot of interest in selling bikes (Iím an engineer, not a salesman), but I am in an area where it is well over 100 miles to the nearest BMW shop. I know several local riders who have a big hassle getting good service.

I started out by searching as to how to become a BMW dealer. My search came up empty. I found information from Suzuki, Indian, Polaris, Zero, etc., but nothing on the requirements or process to become a BMW dealer. I sent an email to the contact at the BMW web site and got no response at all. So, it doesnít seem to me that BMW is nearly as interested in building its dealer network as are other vendors. Add in all of the special tools that BMW requires and I suspect it is very expensive to maintain a dealership.

Does anyone know what it takes to open a new BMW dealership? Does anyone know if BMW supports repair only operations?
RidgeRunner and Pabst like this.

2017 KLR650 "Mule"
2007 K1200LT "Starship Enterprise", VOICE II, Navigator V, Motorrad Communicator
1987 Kawasaki Voyager XII
1976 Kawasaki KH400
1973 Kawasaki 100 G5
1970 Rockford Chibi (the orange one)

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Voyager is offline  
post #34 of 54 Old Aug 10th, 2019, 5:18 pm
Lifetime Supporter
 
davidtn's Avatar
 
Join Date: Jul 2007
Location: Franklin TN, USA
Posts: 289
Garage
Re: Best Beemer Shops on the Road

Please allow me to add one more suggestion located in Calgary Canada. While on a 7,000 mile ride from Tennessee up into Canada, I stopped by Anderwerks (owned by Dave Anderson). They bill themselves as Canada's oldest BMW service, repair and restoration shop. Great service, highly competent and got me on my way quickly!


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


IBA # 41940

2015 R1200 RT San Marino Blue
2002 Road King Classic - Traded
1971 Honda SL 125 - sold
1970 Honda CB 100 - sold
1969 Sears Mini-Bike- Gone. Never forgotten
davidtn is offline  
post #35 of 54 Old Aug 10th, 2019, 5:25 pm
Senior Member
 
EzyMount's Avatar
 
Join Date: Apr 2002
Location: Franklin, NC USA
Posts: 1,368
Re: (Add in all of the special tools that BMW requires and I suspect it is very expensive to maintain a dealership.)

Yes, and if you get that far with them, they get to ‘pick the tile’ that goes on your showroom floor, if you get that far !?

Jim Lawson 2016 R1200RT
Retired to NC !


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
EzyMount is offline  
post #36 of 54 Old Aug 10th, 2019, 8:10 pm
Senior Member
 
GSinNC's Avatar
 
Join Date: Oct 2002
Location: Charlotte, NC, USA
Posts: 649
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by Voyager View Post
Is it what the motorsports dealers are doing to BMW or what BMW is doing to its dealers and customers? For example, when I retired several years ago, I considered opening a BMW motorcycle repair shop. I really didnít have a lot of interest in selling bikes (Iím an engineer, not a salesman), but I am in an area where it is well over 100 miles to the nearest BMW shop. I know several local riders who have a big hassle getting good service.

I started out by searching as to how to become a BMW dealer. My search came up empty. I found information from Suzuki, Indian, Polaris, Zero, etc., but nothing on the requirements or process to become a BMW dealer. I sent an email to the contact at the BMW web site and got no response at all. So, it doesnít seem to me that BMW is nearly as interested in building its dealer network as are other vendors. Add in all of the special tools that BMW requires and I suspect it is very expensive to maintain a dealership.

Does anyone know what it takes to open a new BMW dealership? Does anyone know if BMW supports repair only operations?
I have never heard of a BMW Sponsored "service only" facility. BMW is very selective in adding new dealers and requires not only a lot of $$ but compliance with specific dealer requirements. There is an independent BMW Repair shop in Johnsbury NY about 45 min. northwest of Lake George called Heid's. Used to be Heid's Hodaka & BMW. They used to be a BMW dealer and sold and service bikes. But they are way off the beaten path and years ago BMW started requiring them to build out their facility and they $$ and customer base was just not there. So this family owned dealer became a BMW (and other brands) repair shop. Dad and the 2 sons (Paul and Peter) did the wrenching and mom (Terri) ran the office and the books. Was a great place to visit during Americade week and I had quite of few oil changes and tires installed there. Even had a Valve adjustment done one summer as well and a new battery installed. Unfortunately Dad passed away a few years back and not sure how it is being run today. But it was truly a situation where the BMW corporate mandates forced them out of selling BMW's.

Ed Apelian
All it takes is an open road and an open mind!

'16 R1200RT - Platinum Bronze Metallic
'18 R1200GS - Light White


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

When life throws you a curve ...lean into it!
GSinNC is online now  
post #37 of 54 Old Aug 10th, 2019, 9:01 pm
Lifetime Supporter
 
Voyager's Avatar
 
Join Date: Jun 2007
Location: Lawrenceville, PA, USA
Posts: 6,981
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by GSinNC View Post
I have never heard of a BMW Sponsored "service only" facility. BMW is very selective in adding new dealers and requires not only a lot of $$ but compliance with specific dealer requirements. There is an independent BMW Repair shop in Johnsbury NY about 45 min. northwest of Lake George called Heid's. Used to be Heid's Hodaka & BMW. They used to be a BMW dealer and sold and service bikes. But they are way off the beaten path and years ago BMW started requiring them to build out their facility and they $$ and customer base was just not there. So this family owned dealer became a BMW (and other brands) repair shop. Dad and the 2 sons (Paul and Peter) did the wrenching and mom (Terri) ran the office and the books. Was a great place to visit during Americade week and I had quite of few oil changes and tires installed there. Even had a Valve adjustment done one summer as well and a new battery installed. Unfortunately Dad passed away a few years back and not sure how it is being run today. But it was truly a situation where the BMW corporate mandates forced them out of selling BMW's.
That has been my suspicion, but I have never had a way to confirm or deny it. BMW is an engineering company, not a sales and marketing company. I have always wished we could combine BMW engineering with Harley marketing. That would be a killer combination. Harley understands the importance of having a lot of dealerships as well as being high quality dealerships. Most Harley dealers I have visited put most BMW dealers to shame. Just as BMW bikes put Harley bikes to shame.

2017 KLR650 "Mule"
2007 K1200LT "Starship Enterprise", VOICE II, Navigator V, Motorrad Communicator
1987 Kawasaki Voyager XII
1976 Kawasaki KH400
1973 Kawasaki 100 G5
1970 Rockford Chibi (the orange one)

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Voyager is offline  
post #38 of 54 Old Aug 10th, 2019, 9:26 pm Thread Starter
Senior Member
 
wethead's Avatar
 
Join Date: Jun 2016
Posts: 710
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by Voyager View Post
That has been my suspicion, but I have never had a way to confirm or deny it. BMW is an engineering company, not a sales and marketing company. I have always wished we could combine BMW engineering with Harley marketing. That would be a killer combination. Harley understands the importance of having a lot of dealerships as well as being high quality dealerships. Most Harley dealers I have visited put most BMW dealers to shame. Just as BMW bikes put Harley bikes to shame.
Well have I got a story for you: There was a beloved dude here who was an ex-dirt bike racer. He owned a Harley Shop that many, many riders would patronize--along with many community activities that would originate at that shop. The Harley Corp put him out of business...scuttle-butt gossip accounts for Harley requiring him to but an enormous amount of Harley bikes. He did sell them but could not afford to purchase the bulk required by the Corp.

The evil here is not on the Brand, it is on the Corp. construct: aiming at profits without regards to collateral damage. I would say, the most inhumane structures in the world today are Corporations. And brother, do they have all the monies?
wethead is online now  
post #39 of 54 Old Aug 11th, 2019, 7:55 am
Lifetime Supporter
 
Voyager's Avatar
 
Join Date: Jun 2007
Location: Lawrenceville, PA, USA
Posts: 6,981
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by wethead View Post
Well have I got a story for you: There was a beloved dude here who was an ex-dirt bike racer. He owned a Harley Shop that many, many riders would patronize--along with many community activities that would originate at that shop. The Harley Corp put him out of business...scuttle-butt gossip accounts for Harley requiring him to but an enormous amount of Harley bikes. He did sell them but could not afford to purchase the bulk required by the Corp.

The evil here is not on the Brand, it is on the Corp. construct: aiming at profits without regards to collateral damage. I would say, the most inhumane structures in the world today are Corporations. And brother, do they have all the monies?
Drifting off topic pretty far now, but I will take corporations over government any day. I can choose to avoid a corporation. I still think BMW is hurt a lot in the USA by its lack of dealers. It is my largest issue with BMW. And I have talked with a lot of people who like BMW bikes, but they donít do their own maintenance and repair and simply wonít ride two hours one-way for warranty work.

I wish BMW would find a way to encourage formation of more dealerships and lower the entry barriers so that more smaller, less expensive shops could open and stay in business and make a profit on a shop rate of $60/hr rather than $120. When shop overhead is 5X what the technician is making per hour, something is seriously wrong.

2017 KLR650 "Mule"
2007 K1200LT "Starship Enterprise", VOICE II, Navigator V, Motorrad Communicator
1987 Kawasaki Voyager XII
1976 Kawasaki KH400
1973 Kawasaki 100 G5
1970 Rockford Chibi (the orange one)

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Voyager is offline  
post #40 of 54 Old Aug 11th, 2019, 10:01 am
Senior Member
 
Booger man's Avatar
 
Join Date: Feb 2014
Posts: 176
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by Voyager View Post
Drifting off topic pretty far now, but I will take corporations over government any day. I can choose to avoid a corporation. I still think BMW is hurt a lot in the USA by its lack of dealers. It is my largest issue with BMW. And I have talked with a lot of people who like BMW bikes, but they donít do their own maintenance and repair and simply wonít ride two hours one-way for warranty work.

I wish BMW would find a way to encourage formation of more dealerships and lower the entry barriers so that more smaller, less expensive shops could open and stay in business and make a profit on a shop rate of $60/hr rather than $120. When shop overhead is 5X what the technician is making per hour, something is seriously wrong.
Those days are long gone of charging $60/hr. What top tier tech is going to work for $ 15-18 per hr. You would be lucky to get a kid out of trade school for that money. A poor guy can can hardly keep his/her head above water at making $25 per hr. Employees want insurance, retirement , paid vacation etc. And ďWe the people ď are sue happy too...and you have to compete with Amazon and all the others that make it hard on brick and mortar stores. I hear you...but itís not going to happen .
Booger man is offline  
post #41 of 54 Old Aug 11th, 2019, 12:24 pm
Member
 
tony_voorn's Avatar
 
Join Date: May 2012
Location: Wichita, KS, USA
Posts: 40
Re: Best Beemer Shops on the Road

Sad news about a shop that I recently recommended. It looks like Bentonville BMW will be closing within a couple months. I was just there this weekend for a service and got the information. There are several reasons for the closure.

By the way, the list shows it as Benton, s/b Bentonville.

Tony Van Der Voorn
Wichita, KS
2012 R1200RT
tony_voorn is offline  
post #42 of 54 Old Aug 11th, 2019, 8:12 pm
Senior Member
 
GSinNC's Avatar
 
Join Date: Oct 2002
Location: Charlotte, NC, USA
Posts: 649
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by Booger man View Post
Those days are long gone of charging $60/hr. What top tier tech is going to work for $ 15-18 per hr. You would be lucky to get a kid out of trade school for that money. A poor guy can can hardly keep his/her head above water at making $25 per hr. Employees want insurance, retirement , paid vacation etc. And ďWe the people ď are sue happy too...and you have to compete with Amazon and all the others that make it hard on brick and mortar stores. I hear you...but itís not going to happen .
Totally agree! I have had this conversation with my local dealer (Motorcycles of Charlotte) and while their labor rate is I believe $130/hr. They have the BEST Service Manager and multiple BMW Master Techs and they KEEP THEM ! Most of their service dept. have been there for multiple years and THAT is why I love their service. I can call and make an appt. with the tech. I prefer and I can wait for the service is a very nice facility upstairs. THAT all adds too overhead. But that is why I love my dealer and am happy to support them. I have owned Suzuki, Yamaha and Honda bikes as well and only a few times did I ever receive stellar service. And I never got good service from any of the metric "super stores". Dealers have a lot of overhead and in order for them to provide premium service they need to charge a fair price for parts and service. My dealer does NOT gouge me but is always very fair.
Booger man likes this.

Ed Apelian
All it takes is an open road and an open mind!

'16 R1200RT - Platinum Bronze Metallic
'18 R1200GS - Light White


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

When life throws you a curve ...lean into it!
GSinNC is online now  
post #43 of 54 Old Aug 12th, 2019, 7:32 am
Lifetime Supporter
 
Voyager's Avatar
 
Join Date: Jun 2007
Location: Lawrenceville, PA, USA
Posts: 6,981
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by GSinNC View Post
Totally agree! I have had this conversation with my local dealer (Motorcycles of Charlotte) and while their labor rate is I believe $130/hr. They have the BEST Service Manager and multiple BMW Master Techs and they KEEP THEM ! Most of their service dept. have been there for multiple years and THAT is why I love their service. I can call and make an appt. with the tech. I prefer and I can wait for the service is a very nice facility upstairs. THAT all adds too overhead. But that is why I love my dealer and am happy to support them. I have owned Suzuki, Yamaha and Honda bikes as well and only a few times did I ever receive stellar service. And I never got good service from any of the metric "super stores". Dealers have a lot of overhead and in order for them to provide premium service they need to charge a fair price for parts and service. My dealer does NOT gouge me but is always very fair.
You are among the fortunate few. My nearest dealer was 110 miles away (but they were pricks so I quit going there shortly after buying my LT from them) and now that they are out of business the nearest dealer is 148 miles away.

2017 KLR650 "Mule"
2007 K1200LT "Starship Enterprise", VOICE II, Navigator V, Motorrad Communicator
1987 Kawasaki Voyager XII
1976 Kawasaki KH400
1973 Kawasaki 100 G5
1970 Rockford Chibi (the orange one)

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Voyager is offline  
post #44 of 54 Old Aug 12th, 2019, 7:57 am
Senior Member
 
GSinNC's Avatar
 
Join Date: Oct 2002
Location: Charlotte, NC, USA
Posts: 649
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by Voyager View Post
You are among the fortunate few. My nearest dealer was 110 miles away (but they were pricks so I quit going there shortly after buying my LT from them) and now that they are out of business the nearest dealer is 148 miles away.
Yes and in addition I am only 9 miles from my dealer. I am VERY VERY lucky.

Ed Apelian
All it takes is an open road and an open mind!

'16 R1200RT - Platinum Bronze Metallic
'18 R1200GS - Light White


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

When life throws you a curve ...lean into it!
GSinNC is online now  
post #45 of 54 Old Aug 12th, 2019, 9:26 am
Senior Member
 
N00bie RT Gawd's Avatar
 
Join Date: May 2018
Posts: 484
Garage
Re: Best Beemer Shops on the Road

I went to Pandora's in Chattanooga this past weekend. Hell of a ride (not in a good way) to get there...Not much to say about the shop itself (I didn't really interact with the staff), but the parking lot isn't what I call bike-friendly...it's gravel.

Those who say that it can't be done shouldn't interrupt those who are doing it.

Democrats are to America what mold is to bread.
N00bie RT Gawd is offline  
post #46 of 54 Old Aug 12th, 2019, 11:26 am
Senior Member
 
GSinNC's Avatar
 
Join Date: Oct 2002
Location: Charlotte, NC, USA
Posts: 649
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by N00bie RT Gawd View Post
I went to Pandora's in Chattanooga this past weekend. Hell of a ride (not in a good way) to get there...Not much to say about the shop itself (I didn't really interact with the staff), but the parking lot isn't what I call bike-friendly...it's gravel.
So maybe a candidate for the "NOT" Best Beemer shops on the Road!

Ed Apelian
All it takes is an open road and an open mind!

'16 R1200RT - Platinum Bronze Metallic
'18 R1200GS - Light White


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

When life throws you a curve ...lean into it!
GSinNC is online now  
post #47 of 54 Old Aug 12th, 2019, 12:41 pm
Senior Member
 
N00bie RT Gawd's Avatar
 
Join Date: May 2018
Posts: 484
Garage
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by GSinNC View Post
So maybe a candidate for the "NOT" Best Beemer shops on the Road!
I hear they are really good to work with...Coming from west TN and following the NAV VI guidance, I don't know if the route it took me on (through downtown Chattanooga) was the best option, but I also didn't do a map recon beforehand.

Besides, you're on a GS- gravel is right up your alley.

Those who say that it can't be done shouldn't interrupt those who are doing it.

Democrats are to America what mold is to bread.
N00bie RT Gawd is offline  
post #48 of 54 Old Aug 12th, 2019, 9:32 pm
Senior Member
 
GSinNC's Avatar
 
Join Date: Oct 2002
Location: Charlotte, NC, USA
Posts: 649
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by N00bie RT Gawd View Post
I hear they are really good to work with...Coming from west TN and following the NAV VI guidance, I don't know if the route it took me on (through downtown Chattanooga) was the best option, but I also didn't do a map recon beforehand.

Besides, you're on a GS- gravel is right up your alley.
HA! Well I am lucky to have both a '16 RT and a '18 GS. But I never venture off road unless the pavement ends which does happen .... even when you tell Garmin to avoid unpaved!
N00bie RT Gawd likes this.

Ed Apelian
All it takes is an open road and an open mind!

'16 R1200RT - Platinum Bronze Metallic
'18 R1200GS - Light White


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

When life throws you a curve ...lean into it!
GSinNC is online now  
post #49 of 54 Old Aug 13th, 2019, 9:49 am
Lifetime Supporter
 
davidtn's Avatar
 
Join Date: Jul 2007
Location: Franklin TN, USA
Posts: 289
Garage
Re: Best Beemer Shops on the Road

Quote:
Originally Posted by N00bie RT Gawd View Post
I went to Pandora's in Chattanooga this past weekend. Hell of a ride (not in a good way) to get there...Not much to say about the shop itself (I didn't really interact with the staff), but the parking lot isn't what I call bike-friendly...it's gravel.
I agree the parking lot leaves something to be desired. I will say that I had a good experience with the service department and outstanding experience via phone with their online parts guy. He helped me at length to insure I got the right part numbers for me to install GS mirrors on my RT.
N00bie RT Gawd likes this.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


IBA # 41940

2015 R1200 RT San Marino Blue
2002 Road King Classic - Traded
1971 Honda SL 125 - sold
1970 Honda CB 100 - sold
1969 Sears Mini-Bike- Gone. Never forgotten
davidtn is offline  
post #50 of 54 Old Aug 13th, 2019, 1:53 pm
Junior Member
 
Join Date: Oct 2016
Posts: 1
Re: Best Beemer Shops on the Road

I had my 12k service on my 2016 RT done at Bavarian Motorcycle Workshop in Salt Lake City, UT last Fall while on a trip and was very pleased with the work and cost. Small independent shop with nice folks. I would definitely go back there if I was in need of service or repair work in that neck of the woods.
jw72combat is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the BMW Luxury Touring Community forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome