R1250RT and Denali CANsmart - BMW Luxury Touring Community
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post #1 of 11 Old Apr 20th, 2019, 11:30 am Thread Starter
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R1250RT and Denali CANsmart

Hi Everyone,

I have transferred my Denali lights to my new bike automatically assuming they would work but no joy.

I can change the intensity setting via and wonderwheel so some elements of the Canbus integration is working but the lights simply wont turn on.

I didnt think there was that much difference electronically between the 1200 and 1250 so a bit puzzled.

Has anyone else fitted Denali lights and the Cansmart to their 1250?

Ken
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post #2 of 11 Old Apr 20th, 2019, 11:40 am
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Re: R1250RT and Denali CANsmart

Call or email Twisted Throttle (the Denali distributes). They have great customer support for tech details on the CanSmart.


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post #3 of 11 Old Apr 20th, 2019, 2:40 pm
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Re: R1250RT and Denali CANsmart

Quote:
Originally Posted by heli_madken View Post
Has anyone else fitted Denali lights and the Cansmart to their 1250?
Yes. I installed a set of D4s and the CanSmart last weekend on my '19 R1250RT with 800 miles on it. Worked perfectly on the first try. Even programmed with no problems using a Microsoft Surface tablet (not the pro, but the old cheap one). They strobe with the horn and flash to pass and turn off with the turn signals, so full CANBUS integration seems to be working.

I have to admit I"m totally confused by this:

Quote:
I can change the intensity setting via and wonderwheel so some elements of the Canbus integration is working but the lights simply wont turn on.
How can you change the intensity if they aren't on?

Perhaps there is a firmware update that needs to be applied?
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post #4 of 11 Old Apr 20th, 2019, 5:56 pm Thread Starter
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Re: R1250RT and Denali CANsmart

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Originally Posted by Grumpy_Squatch View Post
How can you change the intensity if they aren't on?

Perhaps there is a firmware update that needs to be applied?
I can change the intensity with the wonderwheel and see the results in the software, not the lights themselves

Latest firmware applied, if it works on your 1250 it looks like I have a problem then. I seem to be very unlucky with the CANsmart this will be the third unit that has broken.
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post #5 of 11 Old Apr 20th, 2019, 5:59 pm
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Re: R1250RT and Denali CANsmart

Did you try this???

Auxiliary Lights On/Off
Press the turn signal cancel button for three seconds to turn on/off light set #1, or pulse three times fast to turn on/off light set #2.



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post #6 of 11 Old Apr 20th, 2019, 10:57 pm
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Re: R1250RT and Denali CANsmart

Quote:
Originally Posted by rangemaster View Post
Did you try this???

Auxiliary Lights On/Off
Press the turn signal cancel button for three seconds to turn on/off light set #1, or pulse three times fast to turn on/off light set #2.



Ride safe!
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Yeah, I did that one time just messing with the turn signal because I was bored while riding (not many fun curvy roads in North Dakota). Woah! They were working this morning but now they're dead! WTF!

Contacted Twisted Throttle, they talked me through it. User error.

2016 R 1200 GSAW (low)


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post #7 of 11 Old Apr 21st, 2019, 4:09 am Thread Starter
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Re: R1250RT and Denali CANsmart

Quote:
Originally Posted by rangemaster View Post
Did you try this???

Auxiliary Lights On/Off
Press the turn signal cancel button for three seconds to turn on/off light set #1, or pulse three times fast to turn on/off light set #2.



Ride safe!
Sent from my iPhone using Tapatalk
Yes they are absolutely dead, I will contact Twisted Throttle
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post #8 of 11 Old Apr 21st, 2019, 10:40 am
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Re: R1250RT and Denali CANsmart

Based on what you've said, either the CANSmart isn't passing voltage or the pods are dead (or there is a break in a wire in between). I can think of a few quick tests that would help with the call to Twisted Throttle.
  1. Take a voltmeter or test light and see if there is +12V at the plug coming from the CANSmart. If yes, then this is either a wiring problem or dead pods, which you can determine via test #2.
  2. If you have a battery and some jumpers handy, apply 12V to each pod and see if they light. If so, then this is a wiring or CANSmart problem.
  3. If you have voltage at the CANSmart connector and the pods work, there is a bad connection in between. Replacing the lead from the light kit shouldn't be that hard.

This would all be much easier if you have access to a PowerProbe (https://www.powerprobe.com/). You could test the lines or apply voltage to the lamps at each connector within a minute or two. Just be aware that on the 3-wire connector, there is +12V, ground, and then a modulated dimming signal, so make sure you are measuring the +12V.

Good luck.
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post #9 of 11 Old Apr 21st, 2019, 6:00 pm Thread Starter
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Re: R1250RT and Denali CANsmart

I disconnected the pods and used a multimeter to measure any voltage coming out of the CANsmart unit and get 0V on the primary and secondary light circuits and nothing on the accessory circuits. The softwares own diagnostics say 0V also.

I think it is still a good idea to apply 12V to test the pods so I will do that tomorrow thanks
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post #10 of 11 Old Apr 22nd, 2019, 12:57 pm
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Re: R1250RT and Denali CANsmart

Think you know you have an issue. But I connected up my Cansmart and D2 lights today, which i took off my R1200RT and it all worked on my 1250.
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post #11 of 11 Old Apr 23rd, 2019, 5:25 pm Thread Starter
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Re: R1250RT and Denali CANsmart

Just to feed back, contacted Denali support who have told me from the symptoms I have the lighting circuit itself has failed and I am to exchange the unit under warranty.

I contacted the supplier R&G-Racing who have sent me out a replacement, I have to say their service is spectacular.

I guess I am just very unlucky to have 2 CANSmart units fail
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