STC Cancelled - BMW Luxury Touring Community
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  • 1 Post By hschisler
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post #1 of 30 Old Mar 19th, 2020, 10:17 am Thread Starter
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STC Cancelled

After much though and discussion with my co-coordinator, I have decided we need to cancel this gathering. The Ironhorse is allowing you to move your reservations to another date if you choose to. I moved mine to 19-23 August but I was not able to secure a move of the the event as most rooms were already booked. They said the only restriction they have is on restaurants with take out only and that they could accommodate that at Ironhorse. Also NC has a restriction on gathering of more than 100 people right now but Ironhorse was not aware of that.

This is in line with the MOA reschedule of the Fontana event. I did not have a good enough list of who was attending to try and secure rooms for us. You may have luck in finding a room if you call. Alternately you could move your reservation to the fall event 14-18 October, if you have not booked it yet. They also have a special on Sunday to Wednesday bookings where the fourth night is free so you try that as well if you can.


Hope this all passes soon so we can get back to riding and traveling again.

John
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2006 Bushtec Turbo+2 Spell
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post #2 of 30 Old Mar 19th, 2020, 10:46 am
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Re: STC Cancelled

that sux and they already have my money

Just Go
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post #3 of 30 Old Mar 19th, 2020, 11:34 am
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Re: STC Cancelled

I would like for everyone who has signed up to go to post on this thread what their intentions are to help everyone decide what to do. Jan has talked with Iron Horse and we planning on rescheduling for another date this summer.

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post #4 of 30 Old Mar 19th, 2020, 12:56 pm
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Re: STC Cancelled

Quote:
Originally Posted by alstrickland55 View Post
I would like for everyone who has signed up to go to post on this thread what their intentions are to help everyone decide what to do. Jan has talked with Iron Horse and we planning on rescheduling for another date this summer.
Good idea, Al.

Just off the phone with the Iron Horse. I was going to move it to the October SMFR dates but our cabin room and efficiency are not available for those dates.

If there is going to be a gathering of those who were planning on going to STC but on a new date we would be up for that. It's either that, pick a completely different date when y'all aren't there, or lose the entire balance - per the Iron Horse. If there was an option to get a full refund I would take it. Not a fan of their new reservation/cancellation policy but that is out of our hands.
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post #5 of 30 Old Mar 19th, 2020, 5:36 pm
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Re: STC Cancelled

I have moved my paid room in April over to my unpaid room for the SMFR in October. I plan on riding up on the Saturdays that any of you will be there for breakfast and a day ride before I ride home. If there is a cancellation on the Saturday I ride there I would stay the night.

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post #6 of 30 Old Mar 19th, 2020, 6:51 pm Thread Starter
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Re: STC Cancelled

Like I said Jean and I moved ours to 19-23 August. But if everyone else can find a better date to group up on, we would likely just book what ever room we can and join you in addition to our Aug stay.

John
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2005 K1200LT Ocean Blue Blue Wizard 110 K and counting...
2006 Bushtec Turbo+2 Spell
2004 330 Ci Convertable
K4AN

Have ridden a Motorcycle in all 48
But lack DE, MA, RI and CT with the 2005 LT

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post #7 of 30 Old Mar 19th, 2020, 7:47 pm
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Re: STC Cancelled

Quote:
Originally Posted by jzeiler View Post
Like I said Jean and I moved ours to 19-23 August. But if everyone else can find a better date to group up on, we would likely just book what ever room we can and join you in addition to our Aug stay.
I can probably book that time if a cabin is available.

Gordon
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post #8 of 30 Old Mar 20th, 2020, 8:40 am
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Re: STC Cancelled

Just moved my reservation to the August dates. See you then.
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post #9 of 30 Old Mar 20th, 2020, 9:37 am
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Re: STC Cancelled

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Originally Posted by bmwcoolk1200 View Post
Just moved my reservation to the August dates. See you then.
Moved my reservation to Aug 19-23, also.

They have updated all their mattresses to Casper, and the pull-out sofa beds in cabins have been replaced with murphy beds, also with Casper mattresses. This is a nice upgrade on their part.
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post #10 of 30 Old Mar 20th, 2020, 1:18 pm
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Re: STC Cancelled

We moved our reservations to August 20-22!
We'll see you there!
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post #11 of 30 Old Mar 21st, 2020, 4:53 pm Thread Starter
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Re: STC Cancelled

Looks like it was the right call as we got this from Graham County, NC today:

As a result of the countywide declaration of emergency Graham County Government has established an Emergency Mangement Committee. This committee has met this morning and the following decisions have been made and will be put into play over the coming days.

A) Effective Monday, March 23,2020 all accommodation businesses shall close for business at 12:00 noon. Accommodations defined are hotels, motels, cabins, bed and breakfasts, campgrounds, or any public rental facility that typically rents for less than one month.
B) By Friday, March 27, 2020 the following highways will be closed or have restricted access. 1) Cherohala Skyway will be closed to all traffic 2) Highways US 129 and NC 28 at Deals Gap will be restricted to local resident traffic and commercial traffic 3) US 129 at Topton will be restricted to pass through detour traffic, commercial traffic, and local resident traffic only. Once the US 74 detour is ended then US 129 will be restricted to local traffic and commercial traffic only. 4) NC Highway 28 going east from Stecoah will be restricted to local and detour traffic only and commercial traffic. Once the detour is ended NC 28 will be restricted to local and commercial traffic only. Persons travelling these highways should be prepared to show a Graham County address or proof of property ownership for non-residents to be able to enter Graham County.

We understand that this decision will impact a lot of people. It will cause people to be temporarily laid off from work. We will post information on how to file for unemployment benefits on the Graham County website. We accept that these are drastic steps to some degree but we have to do what is necessary to keep people safe. The President of the United States has asked everyone to stay home and eliminate unnecessary travel. We support that decision.

John
2009 K1300GT Red Rocket
2009 R1200GS (Gone)
2005 K1200LT Ocean Blue Blue Wizard 110 K and counting...
2006 Bushtec Turbo+2 Spell
2004 330 Ci Convertable
K4AN

Have ridden a Motorcycle in all 48
But lack DE, MA, RI and CT with the 2005 LT

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post #12 of 30 Old Mar 22nd, 2020, 4:26 pm
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Re: STC Cancelled

Thank You John for posting about the road closures . Bummer..I have never been able to make it to A STC . We have been snow birds staying in Florida for the last 14 winters or so. The STC was usually when we here traviling back up to Michigan . This last June 21 we moved to Florida permanently. I was hoping to go this year to the STC , but I am planning on going up to Michigan around that time to get a tooth put in. I paid for it last spring, but it is working out my appointment is not going to let me make it this year either.

But I was planning to go right up thru there on my way up to Michigan. Staying off the slab only adds a day or so each way & makes it a lot nicer ride .

I road our sidecar rig down here to Florida last August on US-23 stopping in Boone NC to attend the Dan'l Boone Campout. Then in September I road my 2010 GSA down US-127 to US 27 on down
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post #13 of 30 Old Mar 22nd, 2020, 11:40 pm
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Re: STC Cancelled

I was wondering about that. Thanks for posting this. So your going Aug 19th thru the 23rd? Looks like. Howard & Gordon and others are going Aug 19 -23rd also. Looks like i might be as well too. And August is warm enough where the wife may come this time. October is much to cold for her. We'll talk it over & call tomorrow if i remember. This Covid 19 is screwing up everything.

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post #14 of 30 Old Mar 22nd, 2020, 11:55 pm
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Re: STC Cancelled

You Dog!! You traded the GTL in for a K 16 B?? I've contacted Dale at BMWMOC to test ride a Grand America. I hope I'm not creating a dilemma for myself.. LOL.
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post #15 of 30 Old Mar 23rd, 2020, 10:07 am
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Re: STC Cancelled

Just changed my dates to Oct 15-18. Julie was great helping me make that move. I'd aim for August, but planning to be in Oregon and Washington during much of the month.

Thanks for your work John putting this together.

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post #16 of 30 Old Mar 23rd, 2020, 10:47 am
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Re: STC Cancelled

just got our reconfirmation today for 8/19-8/23
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post #17 of 30 Old Mar 23rd, 2020, 11:22 am
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Re: STC Cancelled

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You Dog!! You traded the GTL in for a K 16 B?? I've contacted Dale at BMWMOC to test ride a Grand America. I hope I'm not creating a dilemma for myself.. LOL.
Traded my 2014 GTL
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post #18 of 30 Old Mar 23rd, 2020, 11:41 am
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Re: STC Cancelled

Very nice.

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post #19 of 30 Old Mar 24th, 2020, 11:34 am
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Re: STC Cancelled

Just spoke with Pam. The only thing left is the Lonestar suite which is fully private but $125.00. So I booked that for Aug 19th-23rd. Not at all real fond of their no cancel policy . But. Since my wife is coming. It will be much more comfy for her.
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post #20 of 30 Old Mar 24th, 2020, 5:01 pm
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Re: STC Cancelled

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Just spoke with Pam. The only thing left is the Lonestar suite which is fully private but $125.00. So I booked that for Aug 19th-23rd. Not at all real fond of their no cancel policy . But. Since my wife is coming. It will be much more comfy for her.
I'm not fond on the no cancel policy either, especially if there is a quarantine order in place. That would be considered a case of force majeure.
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post #21 of 30 Old Mar 24th, 2020, 6:26 pm
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Re: STC Cancelled

Yea. Got a real issue with it. You should be able to cancel more than a month out. This isn't, But you still wouldn't get a refund even then. Next rally. I may do the 10 minute trip from Tuskegee motel?? .Doesn't sound so bad as a place flat out refusing refunds no matter what. It's like a time share LOL, This Virus is a Nationwide issue. Ironhorse is a nice place. I do like it. But not that much!! JMHO... I do appreciate John Z and the organizers for the planning and work they do. After all. It's because of him and you,Gordon and Howard, Dave, Mike, Lee etc...all the of guys that I come there for. (Well the riding too LOL) And the very reason why I will continue too.
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post #22 of 30 Old Mar 25th, 2020, 10:56 am Thread Starter
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Re: STC Cancelled

Don't look now but Jerry also bought the Tuskegee Motel and plans to put more Conestoga wagon across the street.

In a somewhat weak defense of the no refund policy the former owner did lose a lot of money when people booked and then cancelled that week because it was going to rain...

John
2009 K1300GT Red Rocket
2009 R1200GS (Gone)
2005 K1200LT Ocean Blue Blue Wizard 110 K and counting...
2006 Bushtec Turbo+2 Spell
2004 330 Ci Convertable
K4AN

Have ridden a Motorcycle in all 48
But lack DE, MA, RI and CT with the 2005 LT

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post #23 of 30 Old Mar 25th, 2020, 12:39 pm
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Re: STC Cancelled

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Don't look now but Jerry also bought the Tuskegee Motel and plans to put more Conestoga wagon across the street.

In a somewhat weak defense of the no refund policy the former owner did lose a lot of money when people booked and then cancelled that week because it was going to rain...
Oh i feel the owner should be protected as well too.And in defense of the former and new owner and refund policies. Refunds should not be granted any sooner than 30 days out. Well ok.. at the minimum 3 weeks Maybe?? Anything closer. It's your obligation to honor the booking you reserved. A guest shouldn't be cancelling a week, or week and a half out because of rain?? Oh please. Put on rain gear and go.That's just tacky and in poor taste. The Suzuki 1500 Intruder group always has a rally in 3rd week in September in Pigeon Forge. The hotel owner is a super nice guy, and would always go out of his way for us. He would accept cancellations. And probably would even a week out. But. We out of personal responsibility & respect wouldn't do that to him. So Because not all humans are honorable. Reasonable refund policies have to be set. For both guest and owner. Just my 2 cents.
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post #24 of 30 Old Mar 26th, 2020, 7:51 am
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Re: STC Cancelled

I moved my reservation to the SMFR. It looks like I may have waited too long to get a room for the August gathering.

If memory serves, the cancellation policy was already in effect prior to the buyout of the IronHorse. The change the new owner made was to how we pay for one night at the time of booking and the balance at 60 days before arrival. Not issuing full refunds when quarantines, travel restrictions, and road closures are in place is unconscionable. I imagine most people pay for rooms with a credit card. My card from Chase has a statement about the purchaser not being satisfied with goods or services. In a dispute with a merchant, the card holder doesn't have to pay the amount being disputed until the card issuer has time to look into the dispute. I've only needed them get involved once. I bought tickets to see Tim Hawkins, finding out later that I could not go. No refunds is what the ticket issuer told me. I called Chase. They told me they would take care of it. They did. My card was credited with no further action from me.

I have no idea how this would work if paying with a debit card. It might not have the same outcome.

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post #25 of 30 Old Mar 26th, 2020, 2:08 pm
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Re: STC Cancelled

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I moved my reservation to the SMFR. It looks like I may have waited too long to get a room for the August gathering.

If memory serves, the cancellation policy was already in effect prior to the buyout of the IronHorse. The change the new owner made was to how we pay for one night at the time of booking and the balance at 60 days before arrival. Not issuing full refunds when quarantines, travel restrictions, and road closures are in place is unconscionable. I imagine most people pay for rooms with a credit card. My card from Chase has a statement about the purchaser not being satisfied with goods or services. In a dispute with a merchant, the card holder doesn't have to pay the amount being disputed until the card issuer has time to look into the dispute. I've only needed them get involved once. I bought tickets to see Tim Hawkins, finding out later that I could not go. No refunds is what the ticket issuer told me. I called Chase. They told me they would take care of it. They did. My card was credited with no further action from me.

I have no idea how this would work if paying with a debit card. It might not have the same outcome.

Just as a point of interest. I called and cancelled my reservation late last week. That was done as a result of great pressure from my family, two of whom are medical doctors. Anyway During a short discussion with the office, during which they wanted me to simply move the reservation to a new date, I told them that because of some personal issues I would prefer not to do that. I also told them I had no problem if they wanted to keep one nights fee if they would refund the balance and they agreed. I did this because I know that these situations can cripple a small business. My daughter is a partner and full time manager for a short term rental business in the Orlando area and her phone is continually lighting up with calls for cancellation. She had roughly an 80% full booking for April and May and currently it is 0. She has been giving full refunds but her future looks bleak.

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post #26 of 30 Old Mar 27th, 2020, 3:31 pm Thread Starter
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Re: STC Cancelled

UPDATE

The IHML has now allowed us to re use our reservation in the next year season as well as this years season. Which means if you can't move it to another date this year, like many have for August, you can apply it to next years STC that will be scheduled for April 14 - 18 2021. I will call IHML on Monday and be sure they know the dates for next years STC.

I want to shout out a big Thank You to the TTD team of organizers and legal people for their efforts over a three week period to get this policy negotiated with IHML.

THANK YOU!

John
2009 K1300GT Red Rocket
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2005 K1200LT Ocean Blue Blue Wizard 110 K and counting...
2006 Bushtec Turbo+2 Spell
2004 330 Ci Convertable
K4AN

Have ridden a Motorcycle in all 48
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post #27 of 30 Old Mar 29th, 2020, 12:05 pm
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Re: STC Cancelled

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Originally Posted by Lynn_Keen View Post
I also told them I had no problem if they wanted to keep one nights fee if they would refund the balance and they agreed. I did this because I know that these situations can cripple a small business. My daughter is a partner and full time manager for a short term rental business in the Orlando area and her phone is continually lighting up with calls for cancellation. She had roughly an 80% full booking for April and May and currently it is 0. She has been giving full refunds but her future looks bleak.
The IronHorse's policy has been to keep that one night's reservation in the event of a cancellation. I understand this in the normal course of events, but we are in no normal situation now. Normally, they might not be able to fill the room that the guest cancelled, but other guests of the facility would make up for it. With the cancellation rates they're likely getting now, it's going to be impossible to make up the loss in revenue. This virus is causing trouble for many businesses, large and small. Not refunding an entire reservation amount when shelter-in-place and stay at home recommendations/orders are issued is bad business. I know it hurts the business too, but leaving the customer dissatisfied might be much worse for the business in the long term.

I feel for your daughter. I'm sure she's in a tough spot right now. The virus will end at some point and things will return to normal. When is anyone's guess. The cold and flu seasons officially end this month. Somebody needs to let this virus know its time is up! Viruses aren't welcome after March.
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Lee
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post #28 of 30 Old Mar 29th, 2020, 4:24 pm
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Re: STC Cancelled

Quote:
Originally Posted by Lee510 View Post
The IronHorse's policy has been to keep that one night's reservation in the event of a cancellation. I understand this in the normal course of events, but we are in no normal situation now. Normally, they might not be able to fill the room that the guest cancelled, but other guests of the facility would make up for it. With the cancellation rates they're likely getting now, it's going to be impossible to make up the loss in revenue. This virus is causing trouble for many businesses, large and small. Not refunding an entire reservation amount when shelter-in-place and stay at home recommendations/orders are issued is bad business. I know it hurts the business too, but leaving the customer dissatisfied might be much worse for the business in the long term.

I feel for your daughter. I'm sure she's in a tough spot right now. The virus will end at some point and things will return to normal. When is anyone's guess. The cold and flu seasons officially end this month. Somebody needs to let this virus know its time is up! Viruses aren't welcome after March.
Lee, I basically agree with your thoughts about refunds during these unusual times. However, they did not demand the one night forfeit, I actually volunteered it. I am not a rich person but the $125 forfeit won't kill me and I understand what this situation can do to a small business. Given my age and physical limitations I wasn't sure I would be able to make the trip 6 mo or a year from now so had no interest in pushing out my reservation. So considering everything I felt like this was the right thing to do. If come this fall if I'm still waking on the green side of the grass and able to stand vertically on my own I may try again!

Lynn Keen
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post #29 of 30 Old Apr 1st, 2020, 12:29 pm Thread Starter
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Re: STC Cancelled

Just another update. Next years STC is set for 14 -18 April 2021. Anyone that had reservations for this years event can move that reservation to another date this year OR move it to next years STC in April 2021. I just booked my STC 2021. We will still be going up in August 19-23 and we also plan to shoot up there just as soon as they can open up and travel can resume.

John
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post #30 of 30 Old Apr 1st, 2020, 2:40 pm
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Re: STC Cancelled

Also just made my 2021 April reservations. The one night reservation up front may help this year to keep things going till things loosen up. also going in August so looking forward to seeing people then, at least those who can get reservations in or nearby.

Gordon
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