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  Topic Review (Newest First)
Apr 13th, 2009 11:25 pm
Nediesel
Re: Just Venting

Tony,

Your absolutely correct about some of these dealers, they should be knocked down a peg but as long as the service customers come in the door, they will not need to change. I know there in business to make a buck but sometimes they go over board. I always said competition is a good thing, it keeps us honest, I have two BMW dealers close by, Between Two jacks and Hermy's you can usually get a good deal and both are very good. There about 45 Miles in either direction of me.

Tony it's a shame Your not closer, you could always use the shop if need be. This is an open invitation to anyone in the area who wishes to have a tech sesson but no place to have it, My door is always open,just let me know. Oh and one other thing, Does BMW use or have a SRT manual, I bet those times are short.

John
Apr 13th, 2009 7:05 pm
Voyager
Re: Just Venting

Quote:
Originally Posted by tonygret
I have worked in the auto business my entire life. I used to be the Parts & Service director. I have no problem with the $87.00 per hour or $100.00 an hour. My problem is them charging me 18.00 for a quart of oil and 13.5 hours for the service that we know takes 4 or 5 hours for them to do. Trust me; I know exactly what it costs to keep a shop going.

One of the most important aspects of keeping a shop running is having customers. These guys have probably priced two thirds of their customer’s right out the door. I wonder how much more profitable they would be if the pricing was fair?
Yes, it is like the Laffer curve. Although the laffer curve applies to taxation vs. revenue, the analogy to this situation (profit maximization) holds. Just as increasing taxes only increases total revenue to a certain point, increasing hourly rates only increases total profit to a point. At some point the loss of business exceeds the extra revenue generated by the higher price. Keep raising the price and the total revenue actually starts to decrease.
Apr 13th, 2009 6:19 pm
tonygret
Re: Just Venting

Quote:
Originally Posted by ltride
My BMW dealer's labor rate is $87.00 per hour that is $2.00 less per hour than I charge at my shop. A lot of the people calling the dealers crooks just have no idea what the cost of running a service business our, be it cars, motorcycles, or plumbing.
I have worked in the auto business my entire life. I used to be the Parts & Service director. I have no problem with the $87.00 per hour or $100.00 an hour. My problem is them charging me 18.00 for a quart of oil and 13.5 hours for the service that we know takes 4 or 5 hours for them to do. Trust me; I know exactly what it costs to keep a shop going.

One of the most important aspects of keeping a shop running is having customers. These guys have probably priced two thirds of their customer’s right out the door. I wonder how much more profitable they would be if the pricing was fair?
Apr 13th, 2009 6:06 pm
ltride
Re: Just Venting

My BMW dealer's labor rate is $87.00 per hour that is $2.00 less per hour than I charge at my shop. A lot of the people calling the dealers crooks just have no idea what the cost of running a service business our, be it cars, motorcycles, or plumbing.
Apr 13th, 2009 3:01 pm
old1951
Re: Just Venting

Tony,

The BMW dealer labor rate is terrible. I seriously suggest learning to do these services yourself. They are not that hard and there are plenty of LT pros in the SoCal area that would be willing to teach you. Parts an a full up 12K service are about $200. If you can invest 8-10 hours of your time then you can save a bundle.

FYI - Save yourself a whole bunch of money and put your LT on a 24K mile service interval for the fuel filter, air filter, spark plugs and coolant. This will save a lot of time and money. I've put over 82K on my '02 LT and have been on the 24K interval since 24K miles. My bike didn't need a valve adjustment until 60K so checking every 24 is fine. I did change one other service interval and that was to change the rear drive oil at every 6K engine oil service instead of the recommended 12K. It only takes 1/4 of a quart and very little time and it allows you to keep an eye on the rear drive condition.
Apr 13th, 2009 11:52 am
gpolakow
Re: Just Venting

Quote:
Originally Posted by tonygret
So I went to the local BMW dealer to get an idea of what they were going to charge me for a 12K service & rear tire on my 2005 LT.

Here is their breakdown:
Standard Service – 995.00
Brake Flush – 250.00
Coolant Change – 120.00
Rear Tire – 300.00

Total $1670.00

I have been in the auto business all my life. One of the stores I work for is a Lexus dealer. Their most expensive service is the 60K and includes everything above (except the tire) with the addition of a timing belt, spark plugs, balance and rotate tires, air and fuel filters and a free car wash. That service for a $90,000.00 Lexus LS430 is $1200.00. If this same service were done at a BMW motorcycle shop it would be about $4000.00.

Am I crazy or is this just flat out gouging? I have decided to do these things myself even if it takes me a week. I don’t mind paying for good service by knowledgeable techs, but this borders on outrageous. I thought my Harley service was expensive but this is ridiculous.

As a side note the service manager called me and asked why I didn’t keep my appointment. I basically outlined my concerns above and gave him the opportunity to still get my business if the pricing was different. He wasn’t very sympathetic and didn’t seem to mind me canceling based on the price issue.

I miss my Hondas and Suzukis!
That seems on the high side of what I would expect to pay. You might want to shop around.
Apr 13th, 2009 11:03 am
tonygret
Re: Just Venting

Quote:
Originally Posted by SteveL
Talk with your dealer, he may be more willing to help you then you think?
As I mentioned in the original post, I spoke with the dealer at length and asked if there was any room for pricing concessions. The only response was a question from the service manager on if I had shopped other dealers. Beyond that they were firm on the pricing and service recommendations.
Apr 13th, 2009 2:00 am
jayjacobson
Just Venting

Quote:
Originally Posted by airborne
....The motor is just not that techincal. I finally purchased a 2008 Wing and have spent exactly "0"....ZERO in 24,000 miles. The bike runs better, faster, smoother and cheaper. It handles better than the LT and has no top heavy problems. I have a 6 year complete...no mileage limit warranty and all the oil changes and tune ups I want for 6 years for a one time fee of $1,200.00

You can make all the excuses you want for being able to do the work yourself. The motor should not and does not need that type of attention... other than oil changes. Most of you that checked your buckets found them within tolerances. If it did...it would not be that reliable. I put over 70,000 miles on my LT's and only had one problem....a rear seal leak.

The cost of maint...is uncalled for and the need to mess with the motor should not be that great. The dealers are heading for the same end as the American car folks if they are not careful.

I do think that BMW folks are much more technocrats and I do enjoy their company. But I will never get stuck with a product like the LT again.
Yes, if my local BMW dealer wanted that kind of bling, I would do it myself or find an independent mechanic. I also miss my Suzuki. Maint was very reasonable--even at my local dealer.
Apr 13th, 2009 12:08 am
SteveL
Re: Just Venting

Talk with your dealer, he may be more willing to help you then you think? When I took my R1100RT in for it's service at 24,000 miles I was shocked at the cost of the service and that was on an oil head twin!!! I voiced my complaint to the service manager and told him I managed a Kawasaki and a Honda dealership years ago and never heard of such crazy costs. The dealer was sympathetic, he explained the service item costs: synthetic oil...$$, Fuel Filter...$$, Plugs...$$, air Filter...$$ Then the labor...$$$$$. The service manager said that there were several trivial checks that took substantial time to complete and added several hundred dollars to my bill that I could perform. He went as far as to print the service check list and circle the checks he recommended I attempt to perform. I was able to get the same info for my LT from him.
By communicating with my dealer I have been able to cut my service costs by half. The dealerships mechanics have even given me some tech tips to help me save time and money. My dealer seems to have more service then he has time for. I have waited for a service department opening for 10 days before. I think that my dealer wants happy BMW riders for word of mouth referrals more then he wants to gauge anyone plus there are plenty of folks with deep pockets who do not care what the service costs are.
There is also some money to be saved my buying Mann oil, fuel, and air filters....half the price and many say as good as BMW equipment. Also oil is an area of substantial cost if you are running synthetic. This web site has many good references as to alternative oils you can run, there are two or three quality synthetics out there that are priced at half the cost of the BMW synthetic oil. Some may say this is blaspheme and only BMW synthetic oil is quality but there are several people with 70,000 or 80,000 miles on there LT's with no issues and they are NOT using BMW oil??? Hope this helps, Steve
Apr 12th, 2009 3:10 pm
cfell
Re: Just Venting

almost 4 years ago I went to Lonestar BMW...at my wife's "encouragement"...

I walked out with a FREE motorcycle... but it cost me over $20K for the keys and license plate.
Apr 12th, 2009 10:00 am
wkclark
Re: Just Venting

Quote:
Originally Posted by tonygret
So what do you guys think of this kit from Beemerboneyard for $168.00?

http://www.beemerboneyard.com/k1200ltsupmaintkits.html

Complete new maintenance kit for all K1200LT/RS and K1200GT (GT up to 2005 only) bikes.

Includes a Mann air filter & Mann fuel filter,Bosch oil filter with crush washer, oil filter door O-ring, oil filler plug O-ring, 2 fuel line hose clamps, transmission and final drive crush washer set, 2 extra Viton O-rings for the fuel line disconnects, and 4 Bosch XR7LDC spark plugs. Also includes a 5 liter jug of high quality German Liqui-Moly Racing 4T Synth 10W-50 engine oil and (3) 500ML bottles of Liqui-Moly 75W90 Synthetic Racing gear oil. This is the fully synthetic engine oil with API-SG JASO MA rating and the fully synthetic 75W90 gear oil (GL-5 rating). This is enough for 1 engine oil change on you K-bike with 1 liter left over for topping up and 1 trans and final drive oil change with approx 250ml left for topping up. New these parts total nearly $250, save big here!
Tony,
Have bought and used the kit without the liquids. Works perfect. I didn't immediately use the Air/Fuel filters but assume they will work too. Did the rest myself and it's really easy. Changing the air/fuel filter involves stripping her down and removing the gas tank. May be best done at a tech session.
Jealous there are none of those around here ..... too few BMW owners.
PAMELA is currently at the dealer having the rear main seal done (wasn't about to tackle that one myself) so they're doing fuel/air filter and a few other items while she's split in two.
Best,
Keir
Apr 12th, 2009 1:32 am
meese
Re: Just Venting

Quote:
Originally Posted by tonygret
So what do you guys think of this kit from Beemerboneyard for $168.00?
I think you should buy the kit, then put a call out in the SouthWest forum for a tech session. We'll pick a convenient date and get you sorted out in no time. You might even learn something along the way . . .
Apr 11th, 2009 8:25 pm
tonygret
Re: Just Venting

So what do you guys think of this kit from Beemerboneyard for $168.00?

http://www.beemerboneyard.com/k1200ltsupmaintkits.html

Complete new maintenance kit for all K1200LT/RS and K1200GT (GT up to 2005 only) bikes.

Includes a Mann air filter & Mann fuel filter,Bosch oil filter with crush washer, oil filter door O-ring, oil filler plug O-ring, 2 fuel line hose clamps, transmission and final drive crush washer set, 2 extra Viton O-rings for the fuel line disconnects, and 4 Bosch XR7LDC spark plugs. Also includes a 5 liter jug of high quality German Liqui-Moly Racing 4T Synth 10W-50 engine oil and (3) 500ML bottles of Liqui-Moly 75W90 Synthetic Racing gear oil. This is the fully synthetic engine oil with API-SG JASO MA rating and the fully synthetic 75W90 gear oil (GL-5 rating). This is enough for 1 engine oil change on you K-bike with 1 liter left over for topping up and 1 trans and final drive oil change with approx 250ml left for topping up. New these parts total nearly $250, save big here!
Apr 10th, 2009 10:12 am
kpnorm
Re: Just Venting

I should have said too that the brake fluid change is quoted as an annual service, and the coolant change is every two years; not part of the 12K service.
Apr 10th, 2009 10:09 am
kpnorm
Re: Just Venting

I did not get the brake fluid or the coolant changed, nonetheless I still did not have to pay $995 for the 12k service either. I am going to have my son check the condition (moisture level) of the brake fluid in a few weeks, as well as the coolant.
Apr 9th, 2009 8:15 pm
Voyager
Re: Just Venting

Quote:
Originally Posted by kpnorm
Wow!!! I just got my 12K done at my dealer for $309.75 parts and labor, less the air filter change (heard they are good for 24K unless you ride your LT in the dirt). Tires were in good shape with about 6K left on them so did not need. Bought the LT used and put new tires on then.
Do you know what all they did? Did they change the brake fluid? That sounds pretty low if they did all of the required 12K items.
Apr 9th, 2009 7:19 pm
kpnorm
Re: Just Venting

Wow!!! I just got my 12K done at my dealer for $309.75 parts and labor, less the air filter change (heard they are good for 24K unless you ride your LT in the dirt). Tires were in good shape with about 6K left on them so did not need. Bought the LT used and put new tires on then.
Apr 9th, 2009 6:13 pm
Nediesel
Re: Just Venting

Tony I feel your pain, I just took my bike in for the first 600 mile inspection, The fee was about 300.00 to change oil and filters and the FD lube. But I need to mention that being a shop owner myself most of our customers really don't know what it cost to run a shop let alone a dealership, all they see is the shop labor rate. I certainly am not defending the dealers but with the cost of tooling and the like it all comes under the price of doing business and you and I suffer at times. I was partner in an International Truck Dealership before I went out on my own, the over head just over overwhelms you at times.

I have 4 techs on the floor, plus 2 guys in the office. The techs start at 13.50 to 19.75 per hour. Just the computer fees alone are a little over 500.00 per month weather you use the service or not let alone the stand alone service programs for Cat, Cummins and Detroit. This only covers the heavy end, the medium duty line is just as expensive. But I have to agree with you that some dealers do take advantage of the situation. I plan on doing my own maintenance , with the assistance from the kind people here I would think you could do almost anything. Thanks for your time

John
Apr 9th, 2009 4:17 pm
secretaryrick
Re: Just Venting

Quote:
Originally Posted by tonygret
That service for a $90,000.00 Lexus LS430 is $1200.00.


You bought a cage that costs $90,000????????
I could buy a lifetime of LT's for that much.......

Who knew?
Apr 9th, 2009 1:23 pm
stapleford
Re: Just Venting

Living in Los Angles area you should be able to find an independent mechanic who can do the work that you cant do yourself. Your bike is still pretty new. After warranty it becomes truly a expensive toy to maintain, not like GoldWing. Honda's are basically bullet proof, thats why non-mechanical riders like them. I would suggest you do as much as possible yourself since you are in the auto business or have access to mechanics. What you cant do, find a independent, he will charge much less than a authorized BMW shop. I just had my brakes done and flushes for fluids at about 60% of the BMW shop rate. I'm not that mechanical but will be hard pressed to pay someone $80+ hour to do something that I can learn or do myself with a limited tool box On the upside, the K1200LT bike is certainly more fun to ride than a Wing with regards to open road sports handling and cornering. The Wing is simply a saddle seated corolla with 2 wheels. I know, after renting one in San Francisco last week for 3 days, not even a contest, except with regards to power,,1800cc. BTW, its OK to vent, we hear ya bro. Most of the LT owners on this Forum are BMW die hards or mechanical tech heads. After owning a LT motorcycle, it would never occur to me to buy a used BMW car, my pocket book just isnt big enough.
Apr 9th, 2009 12:58 pm
NCrider
Re: Just Venting

Quick hijack, I guess. Status update. Still not ready.

Wow! As I was typing, the dealer called... might be ready tomorrow, probably not today. They know I have a trip next week to Iron Horse and will give me something more adequate than the F800S to ride if, God forbid, it's still not done. It was the rear main seal. Don't know if they found contamination on the clutch or anything else, but they're going over it in detail. Been talking to BMW NA too and it sounds as though the talks may be productive.

Of course, I'll post when I'm back on board. This last weekend we took the Ural to Wilmington for Azalea fest. While fun, it beat the he## out of me.
Apr 9th, 2009 12:23 pm
Bob204bc
Re: Just Venting

Quote:
Originally Posted by Yamadog
Holy golden sacred cow Batman! $17,000 for maintenance in four and a half years! It would be cheaper to buy a new bike every 24 months!
You've got that right! (That figure also includes repairs such as 1) abs module, 2) clutch & slave cylinder, 3) rear drive, 4) throttle cables, 5) fork seals, etc. plus a set of Ohlins and new springs) It does not include a minor rear ender by my friend that cost about $6,500 to repair (that was paid by his insurance).

I love riding this bike but sometimes I look longingly at a Gold Wing or a Harley.....
Apr 9th, 2009 11:10 am
fpmlt
Re: Just Venting

I think you're right on the money (no pun intended) with respect to value. I couldn't justify paying that kind of money to have my bike repaired. But that's why I, and probably a lot of folks here, choose to do it ourselves, and are darned lucky to be able to do so. As I said, were I not able to repair my bike myself, I'd be out shopping for something more reliable, more affordable, and with at least a 25 year extended warranty! Seriously though, that's why I just don't think the LT is for everyone, no disrespect.

And since you're here, NCrider, how's your situation going?

Frank
Apr 9th, 2009 10:15 am
tonygret
Re: Just Venting

Quote:
Originally Posted by fpmlt
Seems to me, and this is just my opinion, that this LT is not for everyone. It's a fabulously unique machine, but it costs a lot to buy, and it costs a lot to maintain. You'll either have to pay to have it done, or learn to do it yourself. If neither option excites you, look elsewhere.
I agree. But at what point does any purchase seem unreasonable? The parts are less than $200.00 retail. The dealer said they could take me in tomorrow and have it done that evening. I could afford the 1670.00 but I need to see the value. IMHO they could not prove to me that there was any value there. I don't buy T-shits that cost 100.00 and i can't justify this gouging either.
Apr 9th, 2009 10:14 am
NCrider
Re: Just Venting

I, too, believe most dealers are not crooks. I know prices can be steep but all things have to be considered, and a huge factor is one Diolach identifies, "wages to keep good employees around." That, in itself, is not cheap. I don't want an $8/ hr mechanic working on my bike. The staff need to make a living and pay bills like the rest of us. And the dealer needs to make enough to stay in business, buy nice things and pay the bills, and BMW needs to make some money. Etc, etc. It all adds up. I hope the dealers pay their mechanics well, or well enough for a decent living.

That said, I have also chosen the option of doing some things myself, for various reasons... one being $$$.
Apr 9th, 2009 9:09 am
Diolach
Re: Just Venting

I have to agree with dglenn1. Most dealers I've been to are good people in a market that doesn't have the saturation of the auto dealerships. The place might be smaller but the price of parts, insurance, wages to keep good employees around, and (of course) taxes has to make it an expensive operation. I worked on aircraft for 30 years and the cost of doing business as opposed to the profit margin was a lot higher than auto's. Part of that was of course the parts were more expensive but the government regulations where a lot tougher and there is a smaller pool of customers. As much as we like to think there are a lot of bikes out there we are really only about 2 percent of the motor traffic. So I give them the business I can afford and do the rest myself. Of course I'll shop around and go to another dealer if I get a better price. Just my .02
Apr 9th, 2009 7:25 am
Yamadog
Re: Just Venting

Quote:
Originally Posted by Bob204bc
Just for fun I did the unthinkable. I added up all the maintenence and repair tickets for my 2000 LT.

I bought the bike with 22,300 miles in 2004 and now have 87,000 miles on it.

I have had the dealer perform all maintenance.

Total: $17,000+ and counting. Not too shabby for 55,000 miles. (I paid $9,000 for the bike.)
Holy golden sacred cow Batman! $17,000 for maintenance in four and a half years! It would be cheaper to buy a new bike every 24 months!
Apr 8th, 2009 7:43 pm
fpmlt
Re: Just Venting

Just had my bike torn down for a number of projects: brake lines, instrument lights, cleaning and lubing, and just checking things out. And I spent some time thinking about this post, and others like it.

Seems to me, and this is just my opinion, that this LT is not for everyone. It's a fabulously unique machine, but it costs a lot to buy, and it costs a lot to maintain. You'll either have to pay to have it done, or learn to do it yourself. If neither option excites you, look elsewhere.

There's a bunch of cars out there that I'd love to own. I'm realistic enough to recognize that I can neither afford to operate them, or ever tackle the maintainance of those exotic machines. Same might apply to the LT. When I can no longer maintain this machine on my own, it'll have to go, and I'll settle for something else (no brands mentioned). That's just the way it is. No complaining, no venting, and no accusations that BMW dealers are crooks.
Apr 8th, 2009 7:27 pm
Tallyho
Re: Just Venting

Quote:
Originally Posted by hallzee
As mentioned in earlier posts in theis thread - doing the work yourself will save you BIG time. I just did this yesterday (36 K):

* Oil & Filter (synthetic)
* Transmission (synthetic)
* Final Drive (synthetic)
* Brake Fluid/Clutch Fluid flush
* Air & Fuel Filters
* Coolant

All of the above for about $210.00 (vs. over $900.00 at dealer). When you do it yourself, you know it's done right. Last time the dealer worked on it, my farkle wiring wasn't as "neatley repacked" as I like. Plus, just getting to the tranny oil drain plug will "inspire" you to write some songs about "German Engineering"!

Took me about 5 hours (I am slow). First time (at 24K) took me about 8, so I am getting faster - but I was also detailing every square inch (I mean, centimeter) as I was re-assembling!

So - saved $700.00... Divided by 5 hours = Paid myself $140.00 an hour. Does that mean the recession is over??
You kill me, Admiral Hallzee! That settles it, I'm doing the next one in my garage with the boys! Plus, I know you'll work for burgers and brew!

Strictly from a business standpoint, the worst time you can buy a bike or get service done is in the spring. Prime time for all dealers! My local dealer has run specials in the middle of winter the last couple years where one can get 25% off parts and labor if you have it done during a specific time period. I believe it was November and early December this year. I try to time my "majors" for the off season when I know I'll be using the dealer.
Apr 8th, 2009 6:21 pm
dglenn1
Re: Just Venting

My $.02,

I'm not hearing the other side of the equation. How booked up is your dealer?

I (like most of you) think my dealer has outrageous pricing, so I do most of my own service. But when I do call them, they are usually booked out a week, sometimes two, in advance. What would be their incentive to even consider lowering prices if this is the case? There are obviously enough folks who think what they offer is worth the money or they wouldn't be buying the service. In my area, I'm obviously not in the majority and as long as there are enough folks willing to fill the shop at the existing cost level, prices will remain.

If I were a dealer and was booked up 3-4 weeks, I would consider raising my prices to balance out my capacity and give better service to those willing to pay. Sort of basic economics really.

Of course I'm ignoring a bunch of factors, but its one thing to walk into an empty service bay and tell them they're charging to much, its quite another to be standing in line and complaining about the cost. I was curious - Which is it in your area?
Apr 8th, 2009 2:26 pm
Caveno
Re: Just Venting

Yeah I agree, the dealers are crooks. That's why I learned how to do it yourself. That's why we're on the forum - to learn and to teach others!
Apr 8th, 2009 12:39 pm
jsciullo
Re: Just Venting

Mine was $833 but did not include the rear tire. Of course this is BF OH so the labor rates are much less.
Jim
Apr 6th, 2009 1:03 pm
BobW
Re: Just Venting

When I first got my 2000 LT I took it to the dealer for service. I noticed both times they charged me 5 hours to remove the tupperware. At $70/hr (at the time, now about $90) that was $350 before they did any work. That's all it took to convince me to do all my own service. I just finished changing all fluids, brake pads and one brake line....cost about $150 (brake line was $80).

I keep threatening to sell the LT and get something else but then when I zip down the highway or hit some twisties I am convinced all over again that this is the absolute best bike for me. If I should get wild and sell it I will buy another one.
Apr 6th, 2009 12:18 pm
tobiwan
Re: Just Venting

Quote:
Originally Posted by browad
Those prices sound about right for the Daytona/Orlando, FL dealers. Even a tad low (the labor hours are probably different).
Don't get me started on Orlando BMW. The 24K service was quoted at a little over 600.00
They also did (at my request Brake flush) the only additional service not included in the 24K service. no tires no valve adjustment. Total time spent working on bike I would estimate 6 hr. parts 240.00 posted service rate 78.00 total labor charge 1250.00. Something about what BMW allowed to be charged. I did complain and did finally get a 250.00 refund and an offer of a free oil change were I ever to be in the area again.

I will be doing more and more for myself
Apr 6th, 2009 11:51 am
Bob204bc
Re: Just Venting

Just for fun I did the unthinkable. I added up all the maintenence and repair tickets for my 2000 LT.

I bought the bike with 22,300 miles in 2004 and now have 87,000 miles on it.

I have had the dealer perform all maintenance.

Total: $17,000+ and counting. Not too shabby for 55,000 miles. (I paid $9,000 for the bike.)
Apr 6th, 2009 7:57 am
rattler50
Re: Just Venting

I've had about $3,000 worth of mechanical breakdowns. I did the repairs myself for around $600. If you can't work on the bike, then you will need $$$$$ to keep it on the road. Some are lucky and it doesn't eat their wallet. Some have a BIG wallet and don't notice the bite. It takes labor or money to keep this bike on the road. If it wasn't so much fun to ride, it wouldn't be worth it.......................
Apr 6th, 2009 7:42 am
Alpac
Re: Just Venting

Standard 12k service without the brake flush for $995 sounds really high. I got my 24k done last summer for $600 at the local BMW dealer here in Raleigh.
Apr 6th, 2009 6:22 am
mpillis
Re: Just Venting

I got tired of paying them to screw up my bike. So I do my own maintenance including valves, ABS flush and tires. Thanks to the great people on this site and their help and support.
Apr 5th, 2009 7:25 pm
cccpastorjack
Re: Just Venting

Quote:
Originally Posted by BecketMa
"But I will never get stuck with a product like the LT again"

Your ex LT only has nice things to say about you.

Bob

That's NOT what I heard...it told me "He Sucked" as a owner!!!!


Apr 5th, 2009 6:02 pm
Yamadog
Re: Just Venting

Yeah, the dealers are creating a market for good independent shops and internet OEM/LKQ parts suppliers. Actually, the dealers sold the HF motorcycle lift in my garage for HF.
Apr 5th, 2009 12:26 pm
lucky26
Re: Just Venting

When I had to have the 20,000 kilometer (12K Miles) inspection I printed a copy of the inspection of the internet, and had a meeting with the service manager. We went through each one, and got it down to less than $300.00, no tires were needed. A lot of the fluid changes at this level are not required for warranty protection he said just recommended. I had rear drive done. At the 40,000 Kilometer I had the full monte done and in Canada that was about $1,400.00. Left Toronto for St. Louis and had a serious gas leak on a Sat. requiring a meconic to stay till 8 PM to get it right, the fuel filter replacement was not closed correctly, and the clutch was gone on my return. They didn't catch that during the inspection, but the rod was bend and the plate was almost none existent. Warranty covered that. The bike finished the road trip on a truck, back to the dealer that did the inspection.
I am trying to learn to do as much as I can myself, and never take the bike to the dealer with out a set down and sign off on wha is going to be done, and why. They hate to see me coming.

It is a 2005LT and has 57,000 kilometers so before this summer is over I will be looking at fluid changes. This year I will do myself.

Cliff
Apr 5th, 2009 11:19 am
hallzee
Re: Just Venting

As mentioned in earlier posts in theis thread - doing the work yourself will save you BIG time. I just did this yesterday (36 K):

* Oil & Filter (synthetic)
* Transmission (synthetic)
* Final Drive (synthetic)
* Brake Fluid/Clutch Fluid flush
* Air & Fuel Filters
* Coolant

All of the above for about $210.00 (vs. over $900.00 at dealer). When you do it yourself, you know it's done right. Last time the dealer worked on it, my farkle wiring wasn't as "neatley repacked" as I like. Plus, just getting to the tranny oil drain plug will "inspire" you to write some songs about "German Engineering"!

Took me about 5 hours (I am slow). First time (at 24K) took me about 8, so I am getting faster - but I was also detailing every square inch (I mean, centimeter) as I was re-assembling!

So - saved $700.00... Divided by 5 hours = Paid myself $140.00 an hour. Does that mean the recession is over??
Apr 5th, 2009 10:56 am
mjordans2000
Re: Just Venting

I don't like the pricing either and as a result I do most of my own work. However, as a business owner I am somewhat sympathetic to the shops position. My business involves theatrical lighting systems. It is not a large market even in Los Angeles and the companies I represent are the BMW's of our industry, the stuff just doesn't breakdown that often. Also, do to the low volume of sales worldwide the manufacturers do not get the price discounts enjoyed by the Sonys and Panasonics of the world. As a result, the equipment is expensive for what it is. That leaves very little room for the manufacturers to give shops like mine a decent discount. We typically get somewhere between 15 and 40% off retail list. Competitive pressure limits markups to 10 to 15%. Combine low sales, high dealer costs, and reliable equipment and our only choice is to charge embarrassingly high labor rates just to keep our doors open. Sound familiar?
Apr 5th, 2009 8:08 am
wkclark
Re: Just Venting

Can't do much about the tire but no need to take it to the dealer (and in the process, give it to yourself financially) for the simple maintenance stuff.
Here's a kit with EVERYTHING you'll need (except the oils) for $89.00
These guys are great .... recommended.
Keir

http://www.beemerboneyard.com/k12ltrsmaintkit.html
Apr 5th, 2009 4:08 am
BecketMa
Re: Just Venting

"But I will never get stuck with a product like the LT again"

Your X LT only has nice things to say about you.

Bob
Apr 4th, 2009 11:48 pm
cfell
Re: Just Venting

Texas weather is almost always conducive to tech sessions.
Apr 4th, 2009 11:44 pm
NHBMW
Re: Just Venting

I am coming up on my 36k service and after call the price hit above 1,000.000USD's i stopped listening. I decided to give it a go. have maintenance manual, I guess read twice and cut once!
Most of the cost is tech time, thats alot of beers & pizza I can have my own tech time with other beemer riders..
Apr 4th, 2009 10:20 pm
zippy_gg
Re: Just Venting

Quote:
Originally Posted by tonygret
So I went to the local BMW dealer to get an idea of what they were going to charge me for a 12K service & rear tire on my 2005 LT.

Here is their breakdown:
Standard Service – 995.00
Brake Flush – 250.00
Coolant Change – 120.00
Rear Tire – 300.00

Total $1670.00
Sorry to hear about the gouging!
Let's get together for a tech session next time you have a major service to perform.
So... who was that dealer? Ventura?
Apr 4th, 2009 9:56 pm
airborne
Re: Just Venting

Folks.....I had nothing but the deepest respect for my dealer when I owned a 2003 and 2005LT. I valued them as people and professionals...but the cost of maintaining the bike was absolutely rediculous..I tried to use them when possible because I wanted them there if I needed them....It really boils down to black mail.

The motor is just not that techincal. I finally purchased a 2008 Wing and have spent exactly "0"....ZERO in 24,000 miles. The bike runs better, faster, smoother and cheaper. It handles better than the LT and has no top heavy problems. I have a 6 year complete...no mileage limit warranty and all the oil changes and tune ups I want for 6 years for a one time fee of $1,200.00

You can make all the excuses you want for being able to do the work yourself. The motor should not and does not need that type of attention... other than oil changes. Most of you that checked your buckets found them within tolerances. If it did...it would not be that reliable. I put over 70,000 miles on my LT's and only had one problem....a rear seal leak.

The cost of maint...is uncalled for and the need to mess with the motor should not be that great. The dealers are heading for the same end as the American car folks if they are not careful.

I do think that BMW folks are much more technocrats and I do enjoy their company. But I will never get stuck with a product like the LT again.
Apr 4th, 2009 7:40 pm
BecketMa
Re: Just Venting

The only time a dealer has ever seen a vehicle of mine was when it was under warranty.

BMW dealers use BMW parts, have established labour rates, and charge flat rate.

Bob
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