BMW Luxury Touring Community - Reply to Topic
Thread: Navigator V cell communication problem Reply to Thread
Send Trackbacks to (Separate multiple URLs with spaces) :
Post Icons
You may choose an icon for your message from the following list:

Register Now

In order to be able to post messages on the BMW Luxury Touring Community forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


  Additional Options
Miscellaneous Options

  Topic Review (Newest First)
Oct 16th, 2019 10:06 pm
Re: Navigator V cell communication problem

Here is the number for BMW OEM for the Nav 5. *(866) 455-7012‬
Garmin OEM are the only folk who seem know what going on.

From Sena:
1) Clear all headset and BMW pairing from the helmet and bike.

2) Pair the Helmet to the bike (if you have a RT or GT) Make sure your phone BT is off during this step.

3) Pair phone to GPS

4) Pair GPS to Helmet

Good luck and may the force be with you!!!
Oct 16th, 2019 2:35 pm
Navigator V cell communication problem

Please help !!!
I have a Nav V connected to my helmet. Originally a Sena 20s. I paired my Samsung S9 to the Nav. Everything works great except when I make or receive calls. I can hear the ring for incoming call and see it on the GPS. When I answer the call, it takes about 30 seconds before either of us can hear each other. The same happens if I make the call. The other person answers the call but we cannot hear each other also for about 30 seconds. I recently changed my helmet to Shoei with the SLR and still have the same problem.

Sena say it is not a problem with their unit.
Garmin wont help me at all.
BMW dont seem to be able to help.

Some blogs tell me to first pair the headset to the Nav, then pair the phone to the Nav but doing this on the phone. I have tried every combination but still wont work. All firmware is up to date. BMW did a hard reset on the Nav but still nothing. BMW suggested I buy the Nav 6 but this is not a solution.

Has anyone else had this problem ?
Any solutions ?

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

For the best viewing experience please update your browser to Google Chrome