Warranty expires in 2 weeks... can't get problems fixed!
I bought a used 2003 LT last year from a non BMW dealership out of state. The dealer that I bought it from paid for me to take the bike to the local BMW dealer in the town where I bought and for me to have it inspected before we completed the purchase. Fair enough!
Upon inspection in the spring of 2005, the out of state BMW dealer informed me that there was an engine oil leak on the timing chain cover. He said that it was a common problem on the LT, and that he could fix it for me, but that I would have to stay until the next day because it would have to set over night after they re-sealed the cover. He said that if I didn't want to stay overnight that I could have my local dealer fix the leak when I got back home. He further stated that the leak would be covered under warranty.
When I got home (last year), I took it to the local dealer, explained to them that I had an out of state dealer tell me that the front timing chain cover was leaking and that it needed to be repaired. The local dealer kept the bike for two or three days. Unfortunately, they didn't touch the timing chain cover. They removed the cam cover, put some silicone on it and gave me that bike back. Naturally, I still had the leak.
I took the bike back this week, with three things that needed fixed. Since the warranty is fixing to expire, I wanted to get the warranty issues taken care of. I left the bike over night, and picked it up today. When I got home, I ran my hand under the timing cover. Sure enough... fresh oil all over my hand. I looked, and it appears that they dealer just took some silicone and applied a bead of silicone on the outside of the cover with his finger... the cover was never removed. Is this how BMW repairs an oil leak?
I also have other issues that seem to be getting ignored. With my warranty fixing to expire, I need to know the best way to get these issues documented and fixed. Your suggestions would be appreciated.
Last edited by Dean_BMW; Mar 24th, 2006 at 12:00 am.
Reason: I can't type!