K1200LT Top Case - BMW Luxury Touring Community
 
LinkBack Thread Tools Display Modes
post #1 of 5 Old Mar 18th, 2012, 7:34 am Thread Starter
Junior Member
 
Join Date: Nov 2011
Location: London, Kent, UK
Posts: 8
K1200LT Top Case

Hi from London! Anybody know how to solve the problem of a broken latch on the top case? It's looking like I'll have to replace the whole base and although it's under a full BMW warranty, they're not wanting to honour it ...
Taxibiker is offline  
Sponsored Links
Advertisement
 
post #2 of 5 Old Mar 18th, 2012, 8:10 am
Lifetime Supporter
 
johnbaker15's Avatar
 
Join Date: Sep 2010
Location: Chelmsford, Ma, USA
Posts: 1,595
Re: K1200LT Top Case

First I would suggest you contact BMW regarding the lack of Warranty service by the dealer.
If that fails you could support one of the vendors here that has a replacement product for sale and is a supporting vendor for the site. You will find him here http://www.lttrunklatch.com/

John Baker

2005 BMW K1200LT
1979 Suzuki GS1000E
1978 Honda CB350
1975 Suzuki GT380
johnbaker15 is offline  
post #3 of 5 Old Mar 19th, 2012, 2:47 am Thread Starter
Junior Member
 
Join Date: Nov 2011
Location: London, Kent, UK
Posts: 8
Re: K1200LT Top Case

Hi John. I bought the bike last September from a private seller who had maintained the full BMW warranty. When I went to a BMW dealer here after 3 days with a stuck locking mechanism on the CD compartment, they weren't at all helpful and wanted me to book the bike in for a whole day for a mechanic to determine the problem without even taking a look at it first. I said I couldn't afford the time off work for such a trivial issue and that it could wait until its 24000 mile service. There was a sharp intake of breath at the mention of this 'milestone' service and I was told I could expect to pay upwards of £1000 when it was due! I was recommended a private garage (www.mhmotorcycles.co. uk) run by Mark Holden, who specialises in BMW bikes, and I have all my servicing done there for a fraction of the price and superb customer service!

I'll take your advice and continue to push BMW to honour the warranty, but having taken the bike in to a different dealer on the 9th March, where they took pictures of the lock and promised that the service manager would be in touch with me, I'm still waiting for a reply. . . They have said that I'd have to leave it with them to assess whether it's worthy of a claim or not, and that means losing money anyway, as it is a work bike and any time off the road is lost revenue!

I've just ordered a replacement latch from the LTtrunklatch website link you put on the post, so fingers crossed that will be able to be fitted easily enough and solve the problem. I love the bike but the attitude of the BMW dealers here is appalling. They only seem to want to deal with rich bankers with more money than sense so I'm not holding my breath waiting for a helpful response from them!

Many thanks for your help though, John. I had tried so many other websites with no luck, so it looks like you've saved the day!

Rob
Taxibiker is offline  
 
post #4 of 5 Old Mar 19th, 2012, 4:08 am
Senior Member
 
pagl57's Avatar
 
Join Date: Sep 2011
Location: Fribourg, , Switzerland
Posts: 188
Re: K1200LT Top Case

Rob,
I have the same problem on the CD lid mechanism. When I lock / unlock the bike with the remote, only the 3 trunks are locked. I have to put my key in the lid-lock, then push the key down very gently until making contact and only then lock / unlock with the remote.
Hope this helps.

Have a nice day!
Paul
---------
'06 BMW K1200LT (2011- ...)
'85 BMW R80GS (1989-2010)
'85 Yamaha XT 600 (1986-1987)
pagl57 is offline  
post #5 of 5 Old Mar 19th, 2012, 8:03 am
Lifetime Supporter
 
johnbaker15's Avatar
 
Join Date: Sep 2010
Location: Chelmsford, Ma, USA
Posts: 1,595
Re: K1200LT Top Case

Quote:
Originally Posted by Taxibiker
Hi John. I bought the bike last September from a private seller who had maintained the full BMW warranty. When I went to a BMW dealer here after 3 days with a stuck locking mechanism on the CD compartment, they weren't at all helpful and wanted me to book the bike in for a whole day for a mechanic to determine the problem without even taking a look at it first. I said I couldn't afford the time off work for such a
I've just ordered a replacement latch from the LTtrunklatch website link you put on the post, so fingers crossed that will be able to be fitted easily enough and solve the problem. Rob
Rob,
I am a little confused now, when you say at TOP case are you talking about the compartment that houses the CD player and comm gear or the TOP case (trunk) on the back of the bike?
The WEB page I listed was for the case at the back of the bike not the CD/comm compartment on the front.
Hope I didn't sent you in the wrong direction.

John Baker

2005 BMW K1200LT
1979 Suzuki GS1000E
1978 Honda CB350
1975 Suzuki GT380
johnbaker15 is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the BMW Luxury Touring Community forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Similar Threads
Thread Thread Starter Forum Replies Last Post
looking to buy k1200lt, LA, CA powerman5kw South West 32 May 29th, 2017 10:56 pm
top case, how to determine if it is in original position or not. pauleknight K1200LT 6 Nov 2nd, 2011 11:30 am

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome