No worries about being too gentle. I've got a few miles under my belt down a few different roads. but thanks for the consideration.
I'll clarify. Something in the valve cover/gasket/doo-hickey, failed and sent the oil out at a rapid pace while traveling up a twisty mountain road. Thats when i noticed the engine change sounds, more like what you'd expect a tired harley to sound like, and the oil light flash irracticaly.
The service department found a "glob of metal" in the sump.
The engine is shot, undoubtedly so. BMW North America, is dragging thier feet and making the dealer do several more tests. I did not bargain to be part of an experiment to see exactly how well the engine fairs after a catastrophic failure.
I suspect, after the sterling marquee heralded by the BMW brand, that this is not a typical experience with a new LT.
I'm just, very surprised, that BMW customer service is acting with such casual disregard for a customer who has had such a negative experience, right out of the chute.
Is this a typical mode from the coporation?
Any suggestions of how to advance to the next level beyond custimer service?
I'm not displeased with the dealer, at this point. I don't believe they had anything to do with the faulty manufacturer/assembly.
Now my fiances princess seat is spotted with oil and stuck in the dealers garage and the fourth weekend is starting off with all my neighbors riding past on thier Harleys. This place I live is a bikers paradise, and BMWs are rare.
Now my first ownership experience is tainted.