Roadside assistance - BMW Luxury Touring Community
 
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post #1 of 20 Old Apr 14th, 2008, 11:58 am Thread Starter
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Roadside assistance

I called Cross country and they only cover the first $100 for towing.........
I currently have the MOA Platinum voverage but it only covers 35 miles towing.
Having trouble within 35 miles of a dealer seems unlikely. and most of my rides are through pretty rural areas.
Anyone know of a service that has towing for a longer distance if required?
Thanx for any.

Allan..Illinois, Oregon, Arkansas, and tomorrow the Universe
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2004 R1150RTP - Combat Touring
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post #2 of 20 Old Apr 14th, 2008, 12:31 pm
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Re: Roadside assistance

I am also looking for a better roadside assistance. My BMW Cross Country expires in a few weeks. Someone at last year's CCR was telling me about a service that covers to cost of towing to the nearest BMW dealer. He was telling me about someone who was touring in Alaska and had his bike towed to Seattle, WA and was not charged for mileage. I don't know if this was unique or not. I've done a search but cannot find the name of the Company. Any recommendations will be appreciated.

Doug Sorchilla
La Quinta, CA
2012 K1600 GTL

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post #3 of 20 Old Apr 14th, 2008, 12:47 pm
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Re: Roadside assistance

Quote:
Originally Posted by sorchilla
Someone at last year's CCR was telling me about a service that covers to cost of towing to the nearest BMW dealer. He was telling me about someone who was touring in Alaska and had his bike towed to Seattle, WA and was not charged for mileage. I don't know if this was unique or not. I've done a search but cannot find the name of the Company.
See my experience with Progressive in this thread, post #7. I wasn't at CCR or in Alaska, but I was 90 miles from the nearest qualified dealer.

HTH,
Jer

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post #4 of 20 Old Apr 14th, 2008, 1:06 pm
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Re: Roadside assistance

Quote:
Originally Posted by STARFIGHTER
I called Cross country and they only cover the first $100 for towing.........
I currently have the MOA Platinum voverage but it only covers 35 miles towing.
Having trouble within 35 miles of a dealer seems unlikely. and most of my rides are through pretty rural areas.
Anyone know of a service that has towing for a longer distance if required?
Thanx for any.
I've been told that this group is worth looking into and is a favorite among several local riders - some belong to the Connie Owner's Group (COG) and others to the LT community. I haven't signed up yet, butt I think it's time to do so, cuz next year is my extended-trip-riding year.
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post #5 of 20 Old Apr 14th, 2008, 3:29 pm
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Re: Roadside assistance

AAA Premier with RV/Motorcycle coverage provides one tow a year to 200 miles and a couple at 100 miles. Towing can be to any location, not just to a garage or business. I understand it is not available in all areas, but for me it is really cheap insurance.

Still Just Jerry

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post #6 of 20 Old Apr 14th, 2008, 8:33 pm Thread Starter
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Re: Roadside assistance

I read AAA towing policy and it says "to any point of safety within 100 miles."
I did email them asking for their definition of "point of safety" and am waiting for reply.

Allan..Illinois, Oregon, Arkansas, and tomorrow the Universe
2003 K1200LT trike - Starfighter
2004 R1150RTP - Combat Touring
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post #7 of 20 Old Apr 14th, 2008, 8:43 pm Thread Starter
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Re: Roadside assistance

The Allstate/KOA program was vague about towing limits.
A call to them connected me to a gentleman in India who said "repair station."
"We take you to repair station."
I asked what that meant since a local garage in Jarome, utah probably couldn't fix a BMW motorcycle.
He left the phone for a few minutes and returned to say "nearest repair station."
I emailed Allstate/KOA and asked for a more informative answer.

Allan..Illinois, Oregon, Arkansas, and tomorrow the Universe
2003 K1200LT trike - Starfighter
2004 R1150RTP - Combat Touring
IBA #38152
BMW-MOA 97667
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...and man of leisure


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post #8 of 20 Old Apr 14th, 2008, 8:47 pm Thread Starter
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Re: Roadside assistance

Also tried Progressive and they were at $360/ yr .......insurance & roadside....
That's more than $100 more than I'm paying now for ins.............................
But...........maybe it's a matter of is it worth paying a program or pulling out the plastic if needed......I guess it's a gamble.

Allan..Illinois, Oregon, Arkansas, and tomorrow the Universe
2003 K1200LT trike - Starfighter
2004 R1150RTP - Combat Touring
IBA #38152
BMW-MOA 97667
Patriot Guard Riders
...and man of leisure


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post #9 of 20 Old Apr 14th, 2008, 10:14 pm
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Re: Roadside assistance

Good Sams Emergency Road Service. $109/year, but I want it for when I'm in the RV. They'll tow any vehicle you drive or ride (not just an RV), unlimited mileage, to the nearest dealer; no limits on the number of tows per year. Covers my RV, all cars, all motorcycles.

- Bob

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post #10 of 20 Old Apr 14th, 2008, 10:34 pm
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Re: Roadside assistance

Quote:
Originally Posted by STARFIGHTER
The Allstate/KOA program was vague about towing limits.
A call to them connected me to a gentleman in India who said "repair station."
"We take you to repair station."
I asked what that meant since a local garage in Jarome, utah probably couldn't fix a BMW motorcycle.
He left the phone for a few minutes and returned to say "nearest repair station."
I emailed Allstate/KOA and asked for a more informative answer.

Allstate is unlimited to the nearest BMW dealership.


F

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post #11 of 20 Old Apr 15th, 2008, 8:27 am Thread Starter
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Re: Roadside assistance

Quote:
Originally Posted by Florian
Allstate is unlimited to the nearest BMW dealership.


F
If I get a confirmation on that from Allstate, then it looks like allstate or Good sam is the way to go..................................

Allan..Illinois, Oregon, Arkansas, and tomorrow the Universe
2003 K1200LT trike - Starfighter
2004 R1150RTP - Combat Touring
IBA #38152
BMW-MOA 97667
Patriot Guard Riders
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post #12 of 20 Old Apr 15th, 2008, 10:38 am Thread Starter
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Re: Roadside assistance

Good sam replied as follows;
"If the only place that can make these repairs is a BMW specialist, then
you would be towed there."

Allan..Illinois, Oregon, Arkansas, and tomorrow the Universe
2003 K1200LT trike - Starfighter
2004 R1150RTP - Combat Touring
IBA #38152
BMW-MOA 97667
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...and man of leisure


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post #13 of 20 Old Apr 15th, 2008, 1:48 pm Thread Starter
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Re: Roadside assistance

AAA responded as follows;
"If you are one of our Oregon / Idaho (club code 177) AAA Plus members you would be entitled to a single 100 mile tow to a destination of your choice within that range. If there doesn't happen to be a suitable repair shop for your motorcycle within that distance of 100 miles you would need to pay the tow company their commercial mileage rate for non-AAA members to go beyond the 100 miles.

Allan..Illinois, Oregon, Arkansas, and tomorrow the Universe
2003 K1200LT trike - Starfighter
2004 R1150RTP - Combat Touring
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post #14 of 20 Old Apr 15th, 2008, 3:03 pm
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Re: Roadside assistance

AAA Premier service purchased in California provides one 200 mile tow to your choice of destinations, and then 100 mile tows. It also provides a number of other features, such as $1500 towards trip interruption costs like a room, meals, or even a trip home, gas delivery, etc. AAA Plus service provides only the 100 mile limit.

I believe cost is $129 a year - and also covers an RV if I choose to use one. I used the service once, and got good prompt service - but not all tow companies are the same - YMMV.

Still Just Jerry

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post #15 of 20 Old Apr 16th, 2008, 12:19 am
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Re: Roadside assistance

Quote:
Originally Posted by STARFIGHTER
Good sam replied as follows;
"If the only place that can make these repairs is a BMW specialist, then
you would be towed there."
How/where did you contact Good Sam? That sounds like the way to go and would like to get it before my Alaska trip.
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post #16 of 20 Old Apr 16th, 2008, 8:03 am Thread Starter
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Re: Roadside assistance

just did "Good Sam" on the internet...........
(it is a little difficult navigating their site.................)
They're having a "special price" right now also)
In the Oregon/Idaho chapter of AAA, they said Motorcycles were excluded from the 200 mile tow...
( seems like the services are slightly different from state to state)

Allan..Illinois, Oregon, Arkansas, and tomorrow the Universe
2003 K1200LT trike - Starfighter
2004 R1150RTP - Combat Touring
IBA #38152
BMW-MOA 97667
Patriot Guard Riders
...and man of leisure


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post #17 of 20 Old Apr 16th, 2008, 8:35 am
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Re: Roadside assistance

Same here in Connecticut with AAA no cycle coverage in West Haven. Hartford AAA has cycle coverage so i will join the Hartford branch NOPE cant do that don't live there.

Good Sams it will be for me.

John


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post #18 of 20 Old Apr 17th, 2008, 8:30 am
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Thumbs up Re: Roadside assistance

Last year I broke down 165 miles from home on Sunday. I had a trucking company haul me home for a cost of $300.00. Made a claim with Cross Country for the $300.00 and within a couple of weeks a check for the $300.00 came in the mail. I highly recommend them.
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post #19 of 20 Old Apr 17th, 2008, 8:39 am Thread Starter
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Re: Roadside assistance

I did talk to cross Country. They would only cover the first $100 of towing.
(although they have better coverage for new bikes through BMW)
The rep. said they had 3 different plans but for a '03 trike in Oregon, that's the best they could do.
It seems to be a matter of what state you live in for most companies.......
More populated areas seem to get longer towing options.

Allan..Illinois, Oregon, Arkansas, and tomorrow the Universe
2003 K1200LT trike - Starfighter
2004 R1150RTP - Combat Touring
IBA #38152
BMW-MOA 97667
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post #20 of 20 Old Apr 17th, 2008, 2:53 pm
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Re: Roadside assistance

MTS (Motorcycle Towing Service) has several plans. Mine covers the tow for $300, cost $89 per year.
I only had to use them once (pre BMW days) and they were very good to deal with. They only send out trucks with motorcycle specific towing capabilities, so your ride isn't just lashed down on a ramp truck, or left dangling from a sling.

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