Join Date: Jul 2007
Location: Los Angeles, CA, USA
Follow up on my NeoProLink return.
Just wanted you all to know: I returned my NeoProLink because it wouldn't shut off the iPod when I turned the bike off, and I already replaced one battery because of this. It did display the song info on the radio on my 2005 LT.
I emailed icarkits.com requesting a refund and return instructions but they never replied.
As it was getting close to the 30 days, I sent it back with a tracking number. I saw when it got delivered.
A few days later (2-3?) I received an email from icarkits saying they received the unit and they were sorry it didn't work out for me. They said they would issue a refund and it should hit my card in 2-3 days.
The refund hit as promised.
So although I didn't get an answer to my email (I only sent one and I understand companies get busy or the email gets overlooked) I did get a PROMPT refund.
I can recommend this company to anyone who buys from them - at least as far as them living up to their money-back guarantee.
2005 BMW K1200LT (got it in July 2007)
2002 Kawasaki Ninja ZX-12R (parked next to the LT)
1982 Suzuki GS-750EZ (paid $500
for it in 1985, sold it for $450 in 2000)
1978 Honda CB-500F (sold in 1980)
1976 Honda CB-400F (drowned to
death in the blizzard of 1978 in Boston)