Join Date: Jul 2002
Location: Tucson, AZ, USA
Zumo 665 a plesant surprise from Garmin; MP3 files not found, still common?
A few days ago I received an email from the person who had agreed to me a new unit rather than the third refurbished unit. Garmin didn't have any new 665s so I reluctantly agreed to accept another refurbished unit
I knew he was aware that this unit also has a problem, that I refused to send it back under the agreement that if Garmin couldn't duplicate the problem, they'd send it back to me.
He cleared with management that they will replace this unit with a new one. Plus, they eMailed an attachment mailing label so that I do not have to pay for the return postage.
Somebody at Garmin cared!
This third unit I'm sending back was giving me the MP3 files not found message. Rebooting the unit, drilling down, if it found the files then starting the player again, at the beginning of the music files, again!
I just do not want to have to do that any more!! Rarely will I pull over to the side of the road, or exit off the road, kick stand down, lean bike over, and start playing around rebooting the unit. One hand off the handle bar while I'm rebooting and punching the screen, having to look at the screen, just not as safe as not doing that.
So. If these 660 and 665s are still unreliable, I'll sell the 665 and find something reliable and a safe way to hear music.
Is this still a problem? Playing music, are they finally reliable?
Best from Tucson
"He was a foul caricature of himself, a man with no soul, no inner convictions, with the integrity of a hyena, and the style of a poison toad." H. S. Thompson