Need some help with Zumo 550 and XM - BMW Luxury Touring Community
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post #1 of 5 Old Jan 1st, 2011, 12:57 pm Thread Starter
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Join Date: Dec 2010
Location: Williamstown, Wv, Usa
Posts: 6
Need some help with Zumo 550 and XM

Long story short (as possible) I am trying to bluetooth a Zumo 550 with XM, Iphone 4 and Scala rider G4

I have a Zumo 550 that is is to date with all firmware updates. Received a garmin XM puck for Christmas, only to find out my 550 wont bluetooth XM.

I ordered the sony blue tooth and now have bluetooth for my XM, I paired the sony to the Scala G4.

I then paired my Iphone 4 and the Zumo. All is working great except when I answer a call the person on the other end cant hear me respond. I can hear them great.

Any idea's?

Thanks for your help
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post #2 of 5 Old Jan 7th, 2011, 5:17 pm
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Join Date: Aug 2002
Location: Loxahatchee, Fl, USA
Posts: 986
Re: Need some help with Zumo 550 and XM

I have the same issue Heres what happens. I turn on my zumo, then my doggle to listen to xm. When my headset connects then it turns the doggle off. Go figure. Then I have to drop the headset and then the xm is back. if you get a call push ignore. Go to the tool screen and connect the headset and now the phone works. It really sucks but I dont get that many calls so i dont mind. I would rather have the XM anyways.
It sounds like a lot but I do it in about 1 minute.
Hope this helps. Some one else may have a better solution.


45 years riding and still more places to see.
2002 K1200LT
2016 R1200RT
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post #3 of 5 Old Jan 7th, 2011, 6:39 pm
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Location: Beaverton, OR, USA
Posts: 322
Re: Need some help with Zumo 550 and XM

I have the same situation except I do not use the XM. I have been with Scala tech support for hours and they told me it must be a problem with the Iphone. When ever I get a call , I can hear them but they never hear me. I have followed all their suggestions with regards to what is paired with what. I simply had to give up and accept the fact that talking on the phone while riding is really not a good idea!

Larry Kniess
Beaverton, Oregon
BMOA #161285
2001 Honda 750 Nighthawk - SOLD
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post #4 of 5 Old Feb 8th, 2011, 12:09 am
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Join Date: Jan 2011
Location: Coeur d'Alene, ID, USA
Posts: 2
Re: Need some help with Zumo 550 and XM

Upgrade to a Sena will work!
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post #5 of 5 Old Feb 8th, 2011, 1:34 pm
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Join Date: Nov 2008
Location: Tulsa, OK, USA
Posts: 268
Re: Need some help with Zumo 550 and XM

Welcome to the wonderful world of Bluetooth---------it sucks---------if you get it fixed today and later add another device it will not work........everyone complains about a cord from your bike to the helmet, just wait til you get through making it work all the time.....some folks have gone through 5 bluetooth systems and they still do not work.....

Hard wired is the way to go. You just paid more and got less isn't that what technology is all about...............................??
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