Magellan Warranty complaints? - BMW Luxury Touring Community
LinkBack Thread Tools Display Modes
post #1 of 3 Old Sep 3rd, 2008, 6:31 pm Thread Starter
Senior Member
yechave's Avatar
Join Date: Nov 2007
Location: Lehighton, Pa, USA
Posts: 783
Magellan Warranty complaints?

Under the advisement of a third party warranty provider from Ebay, it was suggested I send my Crossover to Fr. Worth for replacement, which was in the last week of warranty when I called to inquire about my unit not working properly. I just realized tonight I forgot to remove my SD card and was going to see if I could contact Magellan, when I came across more than one link stating the people never got ANY product back after sending a unit in for warranty.

Anyone have a more positive experience with Magellan warranty?

yechave is offline  
Sponsored Links
post #2 of 3 Old Sep 3rd, 2008, 7:10 pm
Senior Member
ironbuttwannabe's Avatar
Join Date: Jun 2007
Location: Sterling, OH, USA
Posts: 938
Re: Magellan Warranty complaints?

I haven't ever dealt with Magellan. That is what sucks about going with big company's warranties. I bought my Zumo through Best Buy and got their extended warranty. That way if anything happens to it, I can take it to any store and get another one. Except now they don't carry it anymore, so I will have to get it shipped to me

Neil '00 K1200LT '08 KLR
"Far away, is far away...
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Only if you don't go!!!"
ironbuttwannabe is offline  
post #3 of 3 Old Sep 3rd, 2008, 7:58 pm
Senior Member
VitesseLT's Avatar
Join Date: Dec 2006
Location: West Bloomfield, MI, USA
Posts: 135
Re: Magellan Warranty complaints?

My ample experience (soooooooo many hours) with Thales and any aspect of service is uniformly poor. Final straw ... the service department (Texas address) ate my software upgrade permanently and never replaced a thing. Investment to rework it all I just couldn't see doing -- it's hours for the simplest thing. I fixed them -- never bought another navigator or product from them. I'm aware that many enjoy their products -- and when they work, all is good. I still have one RM700 that works fine (but can't be upgraded.) But regrettably, they break, and that's when you want to know Garmin. Good luck -- maybe you'll get back the SD card, but, based on my experience, don't count on it.
VitesseLT is offline  

Quick Reply

Register Now

In order to be able to post messages on the BMW Luxury Touring Community forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode

Similar Threads
Thread Thread Starter Forum Replies Last Post
Another Extended Warranty Thread hschisler K1200LT 2 Jul 1st, 2007 10:37 am
Warranty Purchase unleashd K1200LT 3 Jun 4th, 2007 9:03 pm
Extended Warranty Question nbbusa K1200LT 5 Mar 7th, 2007 2:08 pm
Rear wheel locked up at 50mph! TimVipond K1200LT 34 Apr 9th, 2006 8:19 pm
Parts Warranty BobShirley K1200LT 12 Mar 8th, 2006 9:58 am

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

For the best viewing experience please update your browser to Google Chrome