Garmin 2610 Acquiring Satellites problem? - BMW Luxury Touring Community
 
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post #1 of 20 Old Aug 31st, 2008, 3:08 pm Thread Starter
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Garmin 2610 Acquiring Satellites problem?

I am a noob to GPS's and bought a refurbished 2610 that came to me looking like new. I haven't used it on my bike, choosing to use it in my car so I can get to know it better.

I used it this weekend going from Chippewa Falls WI to Madison WI (175 miles) on Friday and back today, via Interstate 94. On the way down I had satellite contact for the first 50 miles, the next 60 miles I lost satellite and the final 60 miles it was intermittent; loosing satellite for no apparent reason.

On the way home today I could not get contact in Madison and for the first 20 miles out of town on I 94. At 20 miles out, I acquired satellites and had contact for the next 155 miles with 4 episodes of "lost satellite" that lasted maybe 2 minutes.

What is up with this? Is this a bad unit, or operator error? Any suggestions or information would be helpful.

I have taken 3 other trips to the Twin Cities (100 miles) and had the same kind of experiences with long gaps in contact and the GPS seaching for long periods of time for a satellite...sometimes 20 to 30 minutes.

Thanks...

Todd
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post #2 of 20 Old Aug 31st, 2008, 4:10 pm
 
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Re: Garmin 2610 Acquiring Satellites problem?

Do you know if your car/truck has a metallic-embedded windshield, or not? If it does, the GPS won't see the satellites. I have to use an external antenna when driving my wife's Buick Rendezvous. To test, simply hold the GPS outside the passenger window and see if you get a signal. There is a screen (GPS Info) that displays the location of the satellites and your signal strength to each one. Refer to that screen and see what it tells you.

If you need an external antenna, they're about $30. Get the one made by Glisson.

HTH
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post #3 of 20 Old Aug 31st, 2008, 7:56 pm
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Re: Garmin 2610 Acquiring Satellites problem?

Mine's dropped the satellite signal, too - right in the big middle of Austin. I was on the bike, so I didn't have a metal roof to contend with.


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post #4 of 20 Old Aug 31st, 2008, 9:48 pm Thread Starter
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Re: Garmin 2610 Acquiring Satellites problem?

Quote:
Originally Posted by messenger13
Do you know if your car/truck has a metallic-embedded windshield, or not? If it does, the GPS won't see the satellites. I have to use an external antenna when driving my wife's Buick Rendezvous. To test, simply hold the GPS outside the passenger window and see if you get a signal. There is a screen (GPS Info) that displays the location of the satellites and your signal strength to each one. Refer to that screen and see what it tells you.

If you need an external antenna, they're about $30. Get the one made by Glisson.

HTH

That was it...

I looked at the manual numerous times and never mentioned problems with embedded windshields. This has been bugging me for a few months..shoulda posted here earlier!! Time for an external antenna..Thanks Joe....

Nordo
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post #5 of 20 Old Sep 1st, 2008, 7:06 am Thread Starter
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Re: Garmin 2610 Acquiring Satellites problem?

Why get the one made by Glisson? I saw some on ebay from PerfectSell and others for 10 bucks. How is the Gllisson antenna different? Better quality?
Thanks..

Todd
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post #6 of 20 Old Sep 1st, 2008, 8:34 am
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Re: Garmin 2610 Acquiring Satellites problem?

I have my 2610 mounted on a BMR shelf and had problems with reception. I met another rider one time who had his similarly mounted, but with an external ant attached to the sun visor on it. He told me that the internal ant on the 2610 doesn't pick up as well as some of the older models that had the small external ant. so he added the external one. I did the same and have seen a noticeable improvement in reception.

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post #7 of 20 Old Sep 1st, 2008, 10:08 am Thread Starter
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Re: Garmin 2610 Acquiring Satellites problem?

I was wondering if I would have the same problem with it mounted on my LT, as I have not done that yet.

Another question I had about the antenna is whether it needs to be mounted on the outside of the car or can I just get a 3 footer and leave it up on the dash? I have read where it improves intermittent problems with the antenna just laying on the dash. I suppose you won't know until I get it and see.
I have a 2000 Chevy Venture and a 99 Ford F 150 and I had the same problems with both vehicles. Maybe get a 3 footer for the bike and 9 footer for the car.

Thanks for the responses...

Todd
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post #8 of 20 Old Sep 1st, 2008, 10:39 am
 
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Re: Garmin 2610 Acquiring Satellites problem?

Quote:
Originally Posted by Nordo
Why get the one made by Glisson? I saw some on ebay from PerfectSell and others for 10 bucks. How is the Gllisson antenna different? Better quality?
Garmin recommends the one by Glisson. Call these guys (The GPS Store) and they'll hook you up.
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post #9 of 20 Old Sep 1st, 2008, 10:43 am
 
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Re: Garmin 2610 Acquiring Satellites problem?

Quote:
Originally Posted by Nordo
I was wondering if I would have the same problem with it mounted on my LT, as I have not done that yet.
I never had a problem with my old 2610 on my LT, but I did on my Ninja. The difference? I tried using the RAM mount cradle on my Ninja and it seemed to block the signal somewhat. I changed it out with the Garmin motorcycle mount and the issues went away.

I only use the external antenna in my wife's Buick. But man! The accuracy is amazing. The Glisson external antenna sees those satellites way mo' better than the internal one does.

FWIW, I've had the same experience with my 2610, 2720, and my current 2820. Next year I'll be updating to the Zumo 550.
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post #10 of 20 Old Sep 1st, 2008, 11:10 am
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Re: Garmin 2610 Acquiring Satellites problem?

I just bought the BMR sun shade for my 2720 and started having trouble picking up signal. I went back to Brett @ BMR and was told (after the fact) that "ANY" metal can block the internal antenna and you "HAVE" to use an external antenna.

Stevie Shreeve
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post #11 of 20 Old Sep 1st, 2008, 7:20 pm Thread Starter
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Re: Garmin 2610 Acquiring Satellites problem?

Thanks Joe.....I will order one this week.

I appreciate the time and info..

Todd
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post #12 of 20 Old Sep 4th, 2008, 8:03 pm
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Re: Garmin 2610 Acquiring Satellites problem?

Hi,

I had the same problem with a 2820. It would drive me crazy. I upgraded the firmware to the unit and it is 100% better. You might try and see if there is a newer firmware available and try it.

Also the external antenna can be a good thing to try.

Glenn
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post #13 of 20 Old Sep 4th, 2008, 8:06 pm
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Re: Garmin 2610 Acquiring Satellites problem?

+1 on the firmware. My 2720 was doing the same thing. When I emailed Garmin Tech Support, the recommended a firmware upgrade. It fixed the problem.

It seems that the almanac in the older firmware has errors and causes the unit to not lock onto the satellites.


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post #14 of 20 Old Sep 10th, 2008, 9:59 am Thread Starter
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Re: Garmin 2610 Acquiring Satellites problem?

I got the antenna and from what I can see on my 2610 there is no place to plug the antenna in.. What the hell am I missing here?

On the back is just screw holes and a clear plastic grommet (upper left near midline) covering something. I tried to remove it and it won't budge.

Where the hell do ya plug this thing in? I feel like a moron!!

Thanks.

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post #15 of 20 Old Sep 10th, 2008, 10:08 am
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Re: Garmin 2610 Acquiring Satellites problem?

Did you do a firmware upgrade?

That fixed my satellite acquisition issue on my 2720.


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post #16 of 20 Old Sep 10th, 2008, 10:11 am Thread Starter
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Re: Garmin 2610 Acquiring Satellites problem?

sheeshhhhhhh.....I found the plug in. Jeez, if it had been anymore obvious it would have jumped out and bit me. Not enough java yet this morning..

No, I have not done any upgrades..will check to see how this antenna works first..
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post #17 of 20 Old Sep 10th, 2008, 1:15 pm Thread Starter
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Re: Garmin 2610 Acquiring Satellites problem?

WOW, what a difference with the external antenna! Worked fast and never cut out!!

Thanks for the help...

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post #18 of 20 Old Sep 10th, 2008, 1:46 pm
 
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Re: Garmin 2610 Acquiring Satellites problem?

Quote:
Originally Posted by Nordo
WOW, what a difference with the external antenna! Worked fast and never cut out!!

Thanks for the help...
Ya see! Once-in-awhile I know what I'm talking about.
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post #19 of 20 Old Sep 10th, 2008, 10:05 pm
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Re: Garmin 2610 Acquiring Satellites problem?

Quote:
Originally Posted by messenger13
FWIW, I've had the same experience with my 2610, 2720, and my current 2820. Next year I'll be updating to the Zumo 550.
Maybe next year I'll take your 2820 and buy you pancakes.

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post #20 of 20 Old Sep 10th, 2008, 10:51 pm
 
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Quote:
Originally Posted by mwnahas
Maybe next year I'll take your 2820 and buy you pancakes.
Cool!!!
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