Zumo 550 ordered from Tristate Camera
I decided to take the plunge and order the zumo. I did some online research, and came up with Tristate Camera, who had an out-the-door price of about $650. I checked their reviews and they had a few bad ones, but most were good, and they seemed to have had fewer complaints in the last 3 months. So, maybe they're getting better. I order the zumo.
I get an email the next day asking me to call them. Oh man, here we go, the bait and switch. When I finally talk to someone (select order status, not customer service, of which there doesn't appear to be any), he wanted to verify I had memory since I didn't order any, as if I must have that to use the device. I tell him I didn't need any, and he said no problem and the order would be shipped out right away.
Hmm, I'm suspicious. Is it just a quick upsell attempt? Will the unit really ship? If it ever arrives, I sure hope I don't have any problems. I've already got a taste of what their customer service means. I guess these are the issues when dealing with a low-cost supplier. I'll let you know how it turns out.
When a government takes over a people’s economic life it becomes absolute, and when it has become absolute it destroys the arts, the minds, the liberties and the meaning of the people it governs.
- Maxwell Anderson