Join Date: Jan 2008
Location: Barrington, NH, USA
Re: Just ordered Zumo 550
Here is a copy of an email I sent to Camera Addict, no idea if I will hear back from them or not.
I had read reviews of your company online, and despite my better judgement, decided to order a Garmin Zumo from you anyway. Your price was $492 (this week it is $577), so I placed my order. And just like all the reviews said, I got the email, "call us to confirm your order". And just like the reviews said, I got the "oh that price is for the Canadian model, the US model costs more" from your sales rep. Quite the bait and switch scam you are running.
I am an honest person, and expect others to be the same. Your company however is far from honest. No where on your website did it mention the model I was ordering was the "Canadian model", which by the way according to Garmin does not exist. There is a North American model, which includes Canada and The United States. Your company is just plain dishonest.
I do not expect anything from you in response to this email. I just wanted to share my disappointment with your company. Also know that all the groups I am involved with know about my experience with your company as well as the better business bureau and Garmin.
Have a great day, and try to think a little more about your fellow Americans in this time of economic hardship,
2006 K1200LT "SNOB"
"I don't like repeat offenders, I like dead offenders" - Ted Nugent
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