Join Date: Jun 2004
Location: Trabuco Canyon, CA, USA
I contacted Garmin after trying everything I could think of. The Garmin/Mapsource Tech I spoke with said Version 5.0.1 of Mapsource did not have the maps for the Yukon Territory so there was no way the program could calculate a route via roads. Therefore, it just computed a direct line from A to B.
The maps are present in the 7.0 release. Garmin is a great company to deal with. I explained I will be traveling through the missing maps area next month and since I bought a map program (V 5.0) that states it contains maps for all of North America I thought it only fair to expect the maps from California to Alaska to be present. I politely asked if they would either send me the maps in a compatable format for my software or upgrade me.
7.0 upgrade is on the way at no charge. They said 8.0 will be out very soon and will be a $75 upgrade. No details as to what changes will be in 8.0.