The Dealer in Caterham - BMW Luxury Touring Community
 
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post #1 of 1 Old Mar 24th, 2009, 11:23 am Thread Starter
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Join Date: Jul 2002
Location: Waterlooville, Hants, UK
Posts: 378
The Dealer in Caterham

All,

having been a staunch supporter of that dealer from its inception, I have to now say that I can now no longer recommend it to the community

Poor communication and a very poor customer experience, leading to me losing my trust in them.

I have not put their name in because I believe the owner searches for the name, and has had the bloke who runs Euro K Club delete two posts I had made - because he didn't like me saying they weren't any good any more.

I will be pursuing with BMW GB my lost 3 1/2 months of warranty, road tax and insurance, and the rather unfortunate attitude of the dealer principle (note that is MY OPINION).

Nice.

But - Chandlers in Brighton is open now...
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