Lone Star vs Alamo - BMW Luxury Touring Community
 
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post #1 of 4 Old Apr 21st, 2010, 3:27 pm Thread Starter
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Lone Star vs Alamo

Things are a bit too quiet.....

I wouldn't cross the street to buy a crush washer from Lone Star. Screwed me once too often and I'm sorry, I don't forgive and forget. Tried to talk to the big guy once and he pretty much blew it off, said "oh he don't work here anymore, in fact, he's dead." No "sorry, what can we do to get your business back?"

And though they tick me off from time to time, Alamo has treated me right 90% of the time vs 0% for Lone Star. I wouldn't recommend either place to a friend though :-)

Just old, clutchless and clueless
Russ Locke
Lakehills, Texas
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post #2 of 4 Old Apr 21st, 2010, 10:06 pm
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Re: Lone Star vs Alamo

That's funny.

I wouldn't lift a finger to speed dial 911 if Alamo's building were burning down.

I know people in Dallas that swear by Lone Star, and there are 2 dealers here.


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post #3 of 4 Old Apr 22nd, 2010, 9:16 am
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Re: Lone Star vs Alamo

Sorry about your bad experience, Russ. I've been pleased with LoneStar. They may have had a bad apple or two, that I never got matched up with. I do miss a couple of the folks who have moved on, but they still have a good core team.

Benny C. (Central Texas)
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post #4 of 4 Old Apr 25th, 2010, 8:02 am
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Re: Lone Star vs Alamo

And now for a dissenting opinion

I purchased my '99LT (just sold) on consignment from Lone Star 5 years ago.

I made an appointment then to have all fluids changed and 12k service. They told me how much it would cost and it came in for that price. Expensive but no surprises.

When I picked it up they said I had about 1,000 miles left on the brake pads. I said "you should have called me". They gave me a discount on having those changed the next service.

They also installed the transmission guard plate for labor cost only on a 6 year old bike after I asked about that.

I've had a few service items done by Lone Star including preemptive slave cylinder replacement, new shocks, etc. and their estimate was always in line with actual cost.

I feel they have been up front with me - don't confuse that for being inexpensive - and wouldn't hesitate to take my current bike to them for service.

Parts cost seem to be the same no matter what dealer I buy from.

I guess your mileage may vary, as they say. (Who is "they?")

Joe

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