Muth signals are just great poeple - BMW Luxury Touring Community
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post #1 of 1 Old Apr 4th, 2010, 11:52 am Thread Starter
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Join Date: Dec 2003
Location: Namur, , Belgium
Posts: 206
Muth signals are just great poeple

Ken Muth is a real and truly GRAND business man.

I ordered last year thru a friend in the UK 2 mirror leds from Muth signals for my K1200LK
Correctly my friend Dean supplyed me with the 2 mirrors with hamber leds.( since this is compulsory in Europe)
I lost the left mirror in Italy on a trip ( potholes on a bridge !!!) and I ordered one replacement part without knowing that red also existed and was the standat for the US.
Because I did not clarify I required amber leds , a mirror with red leds was sent and was only noticed when installed!
I contacted Muth and in spite of a small discussion with Denise who finally made a commercial gesture, Ken Muth himself intervened and not only was my full paypal payment returned but an additional commercial gesture was made for the future!
I am 59 years old, in commercial activities since 35 years and I have NEVER seen ever before such customer oriented attitude. Bravo Ken!
I myself thought I was good always reacting to have a client satisfied, but here, Ken I must admit, you are great.
Thank you for the service and thank you for the attitude.
I can only recommend both your business but also your products!
Your beer (s) is (are) waiting for you!

Namur - Belgium
2006 K 1200LT Ocean Blue named Couldnotresist
2011 K 1600GTL Blue Delivery 14.05.2011 at 16.00hrs
2004 K1200 LT Ocean Blue (2005 for the USA)(sold)
2005 R1200 RT red(sold)
2003 R1200 CL pearl grey (sold)
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