Great customer service - BMW Luxury Touring Community
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post #1 of 1 Old Dec 1st, 2009, 3:40 pm Thread Starter
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Join Date: Oct 2005
Location: southern pines, NC, usa
Posts: 319
Great customer service

One big thumbs up for Russell day-long saddles. Not only did they do the right thing, I didn't even have to ask for it. There was a delivery issue, causing me travel and pick-up my new saddle. After a conversation with the employee's of day-long. they refunded by shipping cost. The saddle is great and the customer service is just the same. Tk's from North Carolina.

Michael Dale
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