LoneStar BMW Austin Texas Thumbs Up - BMW Luxury Touring Community
 
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post #1 of 4 Old Sep 12th, 2009, 11:10 am Thread Starter
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Join Date: Apr 2002
Location: Tyler, TX, USA
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LoneStar BMW Austin Texas Thumbs Up

I had a severe surging problem with my 2003 K1200 LTE (104500 miles on it). When I went to order a fuel and air filter, their parts man asked if I would like to talk to service about it. I was able to talk to MIke and explain.....he was extremely knowledgeable and a great assistance. We agreed that it could be the filer or the pump based on what I saw on the GS 911 and my symptoms. Not many dealers would go out of their way to help like this.

The parts department did an excellent job in that they had all the parts that I needed in stock and efficiently shipped them to me like clockwork.

End result was that I was only down for 2 days. This is my transportation and being available is very important.

I have had a few very good experience with this dealership and recommend them highly.

Ron Kellenbenz


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735,834 miles on touring motorcycles since 1990

IBA 45658 MOA167437

2000 LTC 90,600 miles KIA (new)
2003 LTE 164,188 miles Silver (Purchased with 1687)
2008 R1200RT 176,196 miles (Purchased with 16458)
2017 R1200RT 84,612 miles (new)
Total BMW miles 497,451
1982 GL1100 rode 84108 miles (bought with 12012 sold 96120)
1988 GL1500 rode 12067 miles (bought with 19893 totaled 31960)
1989 GL1500 rode 142208 miles (bought with 20302 sold 162510)
Goldwing miles 238,383
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post #2 of 4 Old Sep 12th, 2009, 2:07 pm
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Join Date: May 2007
Location: Humble, Texas,
Posts: 244
Re: LoneStar BMW Austin Texas Thumbs Up

Treatment like this is why they made "The Best In Texas - Dealers" list. Glad they are there for us.

K1200LT
Concours 14
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post #3 of 4 Old Sep 12th, 2009, 2:40 pm
Old Slow Guy in A Fast Car
 
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Join Date: Apr 2006
Location: Kyle, Texas, USA
Posts: 8,597
Re: LoneStar BMW Austin Texas Thumbs Up

Plus 1 on that Ron.
Lone Star in the BEST in Texas & in the top 5 best in the whole USA
this is just my opinion and not based on any facts.

Stevie Shreeve
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post #4 of 4 Old Nov 3rd, 2009, 12:03 am
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Join Date: Mar 2008
Location: Frisco, TX, USA
Posts: 58
Re: LoneStar BMW Austin Texas Thumbs Up

Who is the best person to contact at Lone Star?

James Garner
Frisco, TX
BMWMOA #153642
2009 K1200LT
N5OOO
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