LoneStar BMW Austin Texas Thumbs Up
I had a severe surging problem with my 2003 K1200 LTE (104500 miles on it). When I went to order a fuel and air filter, their parts man asked if I would like to talk to service about it. I was able to talk to MIke and explain.....he was extremely knowledgeable and a great assistance. We agreed that it could be the filer or the pump based on what I saw on the GS 911 and my symptoms. Not many dealers would go out of their way to help like this.
The parts department did an excellent job in that they had all the parts that I needed in stock and efficiently shipped them to me like clockwork.
End result was that I was only down for 2 days. This is my transportation and being available is very important.
I have had a few very good experience with this dealership and recommend them highly.
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735,834 miles on touring motorcycles since 1990
IBA 45658 MOA167437
2000 LTC 90,600 miles KIA (new)
2003 LTE 164,188 miles Silver (Purchased with 1687)
2008 R1200RT 176,196 miles (Purchased with 16458)
2017 R1200RT 84,612 miles (new)
Total BMW miles 497,451
1982 GL1100 rode 84108 miles (bought with 12012 sold 96120)
1988 GL1500 rode 12067 miles (bought with 19893 totaled 31960)
1989 GL1500 rode 142208 miles (bought with 20302 sold 162510)
Goldwing miles 238,383