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post #1 of 9 Old Jul 23rd, 2009, 7:12 pm Thread Starter
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Chicago BMW

I ordered the parts to replace my throttle cables on my 03 LT. I noticed on the website that my order from last May 08 for the same parts was still there and listed as ordered. Am I doing something wrong here? I can't imagine a parts order sitting there for over a year. I messaged the admin to make sure my order was placed. I'd like to get my cable replaced before I do another long trip this summer..............

2006 R1200RT
2005 K1200LT Ocean Blue
2003 K1200LTE Black
Totaled Oct 2, 2010
2006 Kawasaki Vulcan 2000
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post #2 of 9 Old Jul 23rd, 2009, 7:46 pm
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Re: Chicago BMW

I quit doing business with them when it took over 2 months to get brake pads. I buy as much aftermarket as I can and use my local dealer for the rest now.

Ron


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735,834 miles on touring motorcycles since 1990

IBA 45658 MOA167437

2000 LTC 90,600 miles KIA (new)
2003 LTE 164,188 miles Silver (Purchased with 1687)
2008 R1200RT 176,196 miles (Purchased with 16458)
2017 R1200RT 84,612 miles (new)
Total BMW miles 497,451
1982 GL1100 rode 84108 miles (bought with 12012 sold 96120)
1988 GL1500 rode 12067 miles (bought with 19893 totaled 31960)
1989 GL1500 rode 142208 miles (bought with 20302 sold 162510)
Goldwing miles 238,383
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post #3 of 9 Old Jul 23rd, 2009, 8:49 pm
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Re: Chicago BMW

Quote:
Originally Posted by rattler50
I ordered the parts to replace my throttle cables on my 03 LT. I noticed on the website that my order from last May 08 for the same parts was still there and listed as ordered. Am I doing something wrong here? I can't imagine a parts order sitting there for over a year. I messaged the admin to make sure my order was placed. I'd like to get my cable replaced before I do another long trip this summer..............
I have decent results by calling them. The web ordering leaves something to be desired..

2013 BMW Damask Red K1600GTL
2014 BMW K1600GTL-E EXCLUSIVE
2001 Honda C-250 Helix
SOLD 2006 BMW K-1200LT "The Manatee"

Smokin'


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post #4 of 9 Old Jul 24th, 2009, 10:44 am
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Re: Chicago BMW

Same thing happened to me with Chicago BMW. I had to cal them to get the order shipped sat there for well over a month.

I think they may need the assistance of a good WEB developer.

Rich Kirker
2002 LTC Pacific Blue
Caliper Moto Lights, Hyper light brake lights, Spiegler brake lines, Ride West side markers, Grip puppies, HyperPro Springs and CA HID Kit.
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post #5 of 9 Old Jul 24th, 2009, 12:34 pm
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Re: Chicago BMW

They typically don't go in and update the web after the order is placed. Some times I have had to call them to get the order moving. The last one just showed up a week after I placed the order. If I need it now I get it else where if I just want to save money I get it from them.

John
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2005 K1200LT Ocean Blue Blue Wizard 110 K and counting...
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Have ridden a Motorcycle in all 48
But lack DE, MA, RI and CT with the 2005 LT

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post #6 of 9 Old Jul 24th, 2009, 2:21 pm
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Smile Re: Chicago BMW

I have always had great service from them, I always call in the order and find out if it is stock or not so I know how long the wait will be. Can't beat the savings.
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post #7 of 9 Old Jul 25th, 2009, 8:42 am
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Re: Chicago BMW

Quote:
Originally Posted by jzeiler
They typically don't go in and update the web after the order is placed. Some times I have had to call them to get the order moving. The last one just showed up a week after I placed the order. If I need it now I get it else where if I just want to save money I get it from them.
I agree John, additionally the parts manager told me it is best to call in the order, ask them to look if the parts are in stock, and let them know if you want to "wait until complete" of "ship partial order & B/O rest"

When they are busy, they sometimes resist taking a physical look.

2013 BMW Damask Red K1600GTL
2014 BMW K1600GTL-E EXCLUSIVE
2001 Honda C-250 Helix
SOLD 2006 BMW K-1200LT "The Manatee"

Smokin'


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post #8 of 9 Old Jul 26th, 2009, 8:32 am Thread Starter
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Re: Chicago BMW

I called in and the order I posted May 08 was still there on the website but not in the system. He said the order I placed on July 19 was in the system and to disregard the website postings. They had received a larger order that day and mine should be shipped soon. I'll call from now on..............

2006 R1200RT
2005 K1200LT Ocean Blue
2003 K1200LTE Black
Totaled Oct 2, 2010
2006 Kawasaki Vulcan 2000
Most of us would rather be ruined by praise than saved by criticism.
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post #9 of 9 Old Jul 31st, 2009, 5:25 am Thread Starter
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Re: Chicago BMW

The parts were on my rear deck when I got home Wednesday. Now I have a project for the weekend. I hope the rain holds off.................

2006 R1200RT
2005 K1200LT Ocean Blue
2003 K1200LTE Black
Totaled Oct 2, 2010
2006 Kawasaki Vulcan 2000
Most of us would rather be ruined by praise than saved by criticism.
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