Had to take my GT in to the shop for a couple of warranty items. One of the problems was the much-known "Brake Pad Wear Indicator Warning Light". It is an '07 GT with only 11,000 miles and upon visual inspection, the pads look like new. I felt sure that it was the wiring problem that several on here have posted about.
When I called the dealer I actually purchased the bike from (not
Charlotte), the service guy abruptly tells me, "Well, that's the way BMW designed it. The light comes on at about 1/2 of the pad life. There's nothing we can do about it."
Knowing better and tired of being treated like an imbecile (not to mention that the pads are $148 per pair) I simply hung up the phone. Didn't even want to try to convince him about that or the cam chain noise.
I called Bob at Charlotte BMW and he immediatly said, "Yea, that seems to be a somewhat common problem with the factory getting a little overzealous on wire ties and sometimes causing the wire to break. Just bring it in and we'll cover it under warranty."
What a refreshing change of attitude and professionalism.
I took the bike in, they did several other warranty items I didn't even ask about...replaced the cam chain tensioner and replaced the front pads...ALL UNDER WARRANTY...NO QUESTIONS ASKED!
Thanks to Bob and Aaron and the tech who did the work. I appreciate being treated with dignity and respect...and most of all HONESTY. Thanks again!