West Valley Cycles, Winnetka, CA - Negative! - BMW Luxury Touring Community
 
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post #1 of 1 Old Sep 10th, 2008, 12:30 pm Thread Starter
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Join Date: Jul 2007
Location: Los Angeles, CA, USA
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West Valley Cycles, Winnetka, CA - Negative!

I just got off the phone with Laurie (the one with the attitude).

I need some tires mounted that I mail ordered.

She says their insurance company won't allow them to mount tires they they didn't sell.

What a crock!

Then I asked about getting service from them as I read here they don't work on bikes that weren't bought from them.

She said "My responsibility is to the bikes that were purchased from us. The problem is, being in business for 58 years, that a lot of bikes."

So although recommended by a knowledgeable friend, I won't be going going there.

And here's the GREAT NEWS! I've been shopping all over the place for a F800GS!!! I'm on several waiting lists. Guess who won't be getting my business? You might be saying "But if you buy the bike from them, they'll service it for you."

But they won't service my LT because I didn't buy it from them.

Laurie just cost them a small bundle! And got a negative hit on a BMW web site.

Nice job, Laurie!

mike p
2005 BMW K1200LT (got it in July 2007)
2002 Kawasaki Ninja ZX-12R (parked next to the LT)
1982 Suzuki GS-750EZ (paid $500
for it in 1985, sold it for $450 in 2000)
1978 Honda CB-500F (sold in 1980)
1976 Honda CB-400F (drowned to
death in the blizzard of 1978 in Boston)
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