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post #1 of 3 Old May 30th, 2008, 5:12 pm Thread Starter
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Join Date: May 2007
Location: Medicine Hat, Alberta, Canada
Posts: 51
BMW Las Vegas

I bought a LT in vegas and brought it back to Canada. There was a extended warranty on the bike which could not be transferred to a canadian resident. I had made several attempts to cancel the policy and get a refund. The dealership had changed hands since the purchase and I decided to give it one more try.

So the dealership had nothing to gain they had not sold me the original policy or did they even deal with the company that had issued the policy anymore. With that said the owner wrote a letter and promised to do what he could to secure me the refund. In less than two weeks I had a refund check sent to me. Now thats customer service at its best

Thanks to

Gerry Shear
BMW Motorcycles of Las Vegas
6675 South Tenaya Way, Suite 200
Las Vegas, NV 89113

702-454-6BMW (6269)
702-839-9570 fax

GPS: N36* 04.025' / W115* 15.131'

[email protected]
www.bmwoflasvegas.com

Daniel T Magee
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post #2 of 3 Old May 30th, 2008, 5:17 pm
Cooler on the east coast!!!
 
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Join Date: Oct 2007
Location: Mount Pleasant South Carolina
Posts: 1,239
Re: BMW Las Vegas

Good to hear about some positive experiences.
Glad it worked out for you.

G-Glove
2003 Silver LTC
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post #3 of 3 Old May 31st, 2008, 5:23 am
hpo
 
Join Date: May 2008
Posts: 2
Smile Re: BMW Las Vegas

I have done a rental from the same place - excellent service!!!!!
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