Join Date: Apr 2005
Location: Guilford, CT, USA
WAS: Not happy with A&S, NOW: Happy!!!
After some internal debate about buying parts from my local dealer vs. buying from an internet place, I split the list of parts that I needed and did both. My local dealer had everything I requested in stock. For the internet order I used A&S, primarily because of their nice microfiche of parts giving the BMW part number. I ordered $400.00 plus of parts on 2/9. I immediately got an email from A&S, thanking me for the order and telling me that all the parts are out of stock. Huh? Brake hoses out of stock? Crank case cover gasket out of stock? Shift lever ball pins and shift selector rods out of stock? This place does do repairs and maintenance on BMWs, yes? I immediately emailed back that I found it difficult to understand how every part I ordered was out of stock, and also that I needed more information - like how long it would take to order all the parts and ship them to me. That was on 2/9. I didn't expect an answer over the weekend. I didn't get one yesterday or today. I finally called the place, and someone in the parts dept. said, yes, all the parts were out of stock, they all had been ordered from BMW, and it would take 5 - 7 more days for A&S to receive then and ship them to me.
Not happy, and will not order from this company again.
'99 Canyon Red K1200 LT - Buddah Bike