Join Date: Jan 2007
Location: Bend, OR, United States
Re: What does "Certified" really mean? RANT
Sorry for your problems.
Honestly, I believe I would start with a well written letter to the dealer principal, detailing the issues and the solution you would like to see. This gives everyone involved a chance to review the situation with clarity, rather than an emotional response that may or may not give you the desired results.
Ultimately, I would doubt the factory can be much help on a used vehicle, regardless of the "Certified" moniker. Better the resolve the issue directly with the dealer.
Life happens...you control your reaction.
2017 KTM 350 EXC-F (single track monster)
2018 Honda CRF250L Rally (fun on the fire roads)
2015 R1200 RT (holy cow…what a bike)
2007 K1200 LT (sold)
2005 DR 650 (sold)
2002 Harley Ultra (sold)
1999 Harley Road King (sold)
1996 K1100 LT (sold)
1990 Honda Shadow (sold)
1978-1993 Raising Kids; Paying Mortgages
1975 Honda CB550 (sold but wish I still had)
Homemade Motor Bike (mounted a 3.5 HP Briggs & Stratton on my bicycle at age 12)