PayPal Fraud - BMW Luxury Touring Community
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post #1 of 20 Old Oct 22nd, 2008, 8:43 am Thread Starter
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PayPal Fraud

Sunday morning I get a confirmation from PayPal that my $900 transaction with [email protected] is completed. Problem is I don't know who this is and I have certainly not done business with them. Since I have gotten phony PayPal alerts before I logged into my account and sure enough in history it shows a completed transaction from a few minutes earlier including a debit to my bank account for $864 the difference between the $900 and the credit balance I had at PayPal.

I went thru the on-line fraud reporting at PayPal and within about 2 hours and several e-mails my account was credited. I thought this would be the end of it and I was very pleased with PayPal's quick response.

Come to find out yesterday that a debit hit my bank account yesterday afternoon. I went back on PayPal and found that I can no longer correspond with them on this "case" since according to them it is resolved and closed. No Phone number that I could find, but I will try again. I send them an e-mail thru a bank account issues link that they have. No response so far. I have used PayPal since 2002 without any issues at all. This really has me worried.

What really concerns me is how were they able to complete this transaction in first place? What info of mine do they have and how did they get it?

I am in the middle of checking all my on-line accounts and change passwords etc. I am using a MAC at home but at times use PC's as well.

Has anyone here had this happen? Do you know how to prevent this, and is PayPal less safe than I had believed, or is this a very unusual event?

Any advise is appreciated!

Wolfgang

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post #2 of 20 Old Oct 22nd, 2008, 8:47 am
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Re: PayPal Fraud

Two statements:

Someone got your password, change it.

Paypal has a security device, ask them for it. That security device creates a one time key every time you push a button and you cannot log into your account unless you have it. That also means that nobody else can log into your account.

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post #3 of 20 Old Oct 22nd, 2008, 8:49 am Thread Starter
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Re: PayPal Fraud

Thanks Andy!

I changed the password right away. Now I am in the process of changing all of my passwords. What a mess...

Wolfgang

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post #4 of 20 Old Oct 22nd, 2008, 9:06 am
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Re: PayPal Fraud

Several situations that I have avoided, that might have prevented the problem:

1. I don't use a DEBIT card, strictly CREDIT. I like the advantages of credit. With a DEBIT, things can happen to your account and they can be difficult to fix. Generally with a credit card, everyone else has to defend their position, bank is very quick to "fix" mistakes or errors. Merchant wrong, you right, most of the time, quickly.

2. I do not allow PayPal to connect to my bank account. They do not have my bank account numbers...

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post #5 of 20 Old Oct 22nd, 2008, 9:11 am Thread Starter
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Re: PayPal Fraud

I just found out how this works:

PayPal debited my account immediately

They will not refund me until the funds have cleared (3 to 5 days)

I assume that I than will not have access to my fund until they have cleared in my account..3 to 5 days

Picture a person that keeps a minimum balance in the account and writes checks daily. They could generate 100's of dollars in bank fees. Fortunately that is not me.

I think my PayPal days are over.

Wolfgang

K1200LT 1999 Champaign SOLD
R1100RS 1994 Teal SOLD
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R1100RT 1997 Blue


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post #6 of 20 Old Oct 22nd, 2008, 9:23 am
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Re: PayPal Fraud

I use Pay-pal from time to time, I just don't link it to my bank account. It is tied to my credit card and the credit card company is quick to stand by me vs merchant in a dispute. Credit card also has other numerous advantages.

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post #7 of 20 Old Oct 22nd, 2008, 9:40 am
 
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Re: PayPal Fraud

Last week, I surpassed the '500 transactions' mark using PayPal. I do have my checking account registered and use it at least 95% of the time for payments and deposits. I've yet to have a single issue.

Simple Rule: Whenever I get an email from eBay or PayPal, I NEVER click on any link in that email ... no matter how legit the email appears. I ALWAYS login to those websites using my own shortcuts. Any other method of getting to eBay or PayPal is just asking for an identity theft incident, IMO.
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post #8 of 20 Old Oct 22nd, 2008, 10:23 am
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Re: PayPal Fraud

Quote:
Originally Posted by messenger13
Simple Rule: Whenever I get an email from eBay or PayPal, I NEVER click on any link in that email ... no matter how legit the email appears. I ALWAYS login to those websites using my own shortcuts. Any other method of getting to eBay or PayPal is just asking for an identity theft incident, IMO.
I concur. It sounds like Wolfgang was the victim of a phishing attack.

And I second the emotion about NOT linking your bank account to PayPal. I couldn't believe when they started that drive to collect people's bank account numbers. There's absolutely no freaking way I would ever release a bank account number to anyone. Credit cards all the way.
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post #9 of 20 Old Oct 22nd, 2008, 11:38 am
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Re: PayPal Fraud

Wolfgang,

Go to your bank and have them stop the transaction immediately. Tell them it is a fraudulent transaction and they can pull it back. I don't remember exactly but I think they only have 24 hours to do it.

Have them put a hold on all ACH transactions to prevent Paypal from doing it again tomorrow.

Good Luck,
Kevin

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post #10 of 20 Old Oct 22nd, 2008, 11:41 am
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Re: PayPal Fraud

BTW, I set up a checking account just to use with Paypal. I don't keep very much money in that account. I Make a deposit to the account when I want to use Paypal. This way there is never much there to lose.

Kevin

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post #11 of 20 Old Oct 22nd, 2008, 11:47 am
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Re: PayPal Fraud

Quote:
Originally Posted by kevincook
BTW, I set up a checking account just to use with Paypal. I don't keep very much money in that account. I Make a deposit to the account when I want to use Paypal. This way there is never much there to lose.

Kevin
Any particular reason you don't just use a credit card with it? Opening up a bank account to use exclusively with Paypal seems a little extreme.
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post #12 of 20 Old Oct 22nd, 2008, 11:56 am
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Re: PayPal Fraud

Quote:
Originally Posted by kdog
Any particular reason you don't just use a credit card with it? Opening up a bank account to use exclusively with Paypal seems a little extreme.
You need to have the PayPal account tied to a valid bank account IF you want to use PayPal to SELL stuff!

The unfortunate thing is that when you use PayPal to buy, it always default to deduct from your bank account, and I have to always remember to change to charge to creditcard each time that I buy something.

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post #13 of 20 Old Oct 22nd, 2008, 12:00 pm
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Re: PayPal Fraud

Quote:
Originally Posted by kevincook
BTW, I set up a checking account just to use with Paypal. I don't keep very much money in that account. I Make a deposit to the account when I want to use Paypal. This way there is never much there to lose.

Kevin

Quote:
Originally Posted by kdog
Any particular reason you don't just use a credit card with it? Opening up a bank account to use exclusively with Paypal seems a little extreme.
It makes it easier and faster to get money deposited when you sell something. If you don't intend to receive any funds via Paypal ever, then you are right about not needing a checking account for Paypal.

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post #14 of 20 Old Oct 22nd, 2008, 1:06 pm Thread Starter
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Re: PayPal Fraud

Quote:
Originally Posted by kevincook
BTW, I set up a checking account just to use with Paypal. I don't keep very much money in that account. I Make a deposit to the account when I want to use Paypal. This way there is never much there to lose.

Kevin
That is actually what I did. This account is only used for on-line purchases. PayPal and things like that. It has a debit card attached that I use for purchases. At the time I had $1000+ in it. It is now down to about $100.

Wolfgang

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post #15 of 20 Old Oct 22nd, 2008, 3:06 pm
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Re: PayPal Fraud

Wolfgang,

In PayPal, check for "subscriptions" and be sure to cancel anything that looks suspicious.

I had used PayPal to pay for an ad once, and then the following year they automatically pulled money from my account. When I complained, I was told that I had actually signed up for a "subscription" which allowed this company to automatically debit my account every year.

I forgot how I found it, but I did find it within my PayPal account and canceled this so-called subscription. (BTW, I did not get my money back either )

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post #16 of 20 Old Oct 22nd, 2008, 4:30 pm
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Re: PayPal Fraud

Quote:
Originally Posted by PadG
You need to have the PayPal account tied to a valid bank account IF you want to use PayPal to SELL stuff!
Quote:
Originally Posted by zippy_gg
It makes it easier and faster to get money deposited when you sell something. If you don't intend to receive any funds via Paypal ever, then you are right about not needing a checking account for Paypal.
Got it. Thanks guys.
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post #17 of 20 Old Oct 23rd, 2008, 8:29 am
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Re: PayPal Fraud

Quote:
Originally Posted by messenger13

Simple Rule: Whenever I get an email from eBay or PayPal, I NEVER click on any link in that email ... no matter how legit the email appears. I ALWAYS login to those websites using my own shortcuts. Any other method of getting to eBay or PayPal is just asking for an identity theft incident, IMO.
+1 also. NEVER click on a link you receive from an email. Always go to your browser and open it up from your own bookmarks.

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post #18 of 20 Old Oct 23rd, 2008, 8:34 am
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Re: PayPal Fraud

Quote:
Originally Posted by Wolfgang
Sunday morning I get a confirmation from PayPal that my $900 transaction with [email protected] is completed. Problem is I don't know who this is and I have certainly not done business with them. Since I have gotten phony PayPal alerts before I logged into my account and sure enough in history it shows a completed transaction from a few minutes earlier including a debit to my bank account for $864 the difference between the $900 and the credit balance I had at PayPal.

I went thru the on-line fraud reporting at PayPal and within about 2 hours and several e-mails my account was credited. I thought this would be the end of it and I was very pleased with PayPal's quick response.

Come to find out yesterday that a debit hit my bank account yesterday afternoon. I went back on PayPal and found that I can no longer correspond with them on this "case" since according to them it is resolved and closed. No Phone number that I could find, but I will try again. I send them an e-mail thru a bank account issues link that they have. No response so far. I have used PayPal since 2002 without any issues at all. This really has me worried.

What really concerns me is how were they able to complete this transaction in first place? What info of mine do they have and how did they get it?

I am in the middle of checking all my on-line accounts and change passwords etc. I am using a MAC at home but at times use PC's as well.

Has anyone here had this happen? Do you know how to prevent this, and is PayPal less safe than I had believed, or is this a very unusual event?

Any advise is appreciated!

good firggen luck, and go to your BANK NOW and tell them what is happening may have to close that account and open a new one

It took me over 6 month's to get one resolved with pay pal, I never used them again and closed that account

Tom

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post #19 of 20 Old Nov 25th, 2008, 8:39 am
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Re: PayPal Fraud

Hey Wolfgang...what's the latest on this Paypal thing? Has it all been straightened out? Credit back?

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post #20 of 20 Old Nov 27th, 2008, 6:48 pm
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Re: PayPal Fraud

Overall, in spite of a hick-up or two, ebay seems to be a valuable consumer asset. My latest score was water filters for my Kenmore refridge at HALF of the $52 Sears wanted!

"Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety." (Some really OLD friggin' White dude who couldn't have possibly known what he was talking about!) WARNING: Official HATE speech!
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