Join Date: Mar 2006
Location: Gold Country, CA, USA
CycleGadgets.com gets ^5
As we all know, people are 10 times more likely to offer up a complaint than they are kudos (as a business owner, I know this all too well).
Just want to offer up my compliments to Cycle Gadgets (one of this site's sponsors). On several occassions, they have provided excellent customer service.
I got a call from them a few weeks back, regarding two orders I had placed. These were seperate orders, placed about 24 hours apart. They called, and asked if I would mind combining the two orders to save me the additional S&H. That was nice.
I ordered another part (direct hard-wire cable) a couple of weeks ago (something that the kid at Best Buy assured would work on my Delphi xPress XM radio). Come to find out it didn't... Cycle Gadgets gave me a prompt refund.
I have used many of our sponsors, and have yet to be let down. It's great to find a company that understands customer service, and I wanted to get the word out.
FWIW the connections on Delphi SkyFi, and the New Delphi xPress RC are not the same on the power input!
CCR: 2008, Midway; 2011, Boise; 2012, Duluth; 2014, Chattanooga. MOA: Billings, 2015; SLC, 2017
CCR-R: 2018, Russellville
'13 K1600 GTL-P - "Eva"
Sold but "beloved" ride: K12 LT - "Pepe"
IBA #31242 (SSx2, BB, BBG)
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