gets ^5 - BMW Luxury Touring Community
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post #1 of 5 Old Apr 21st, 2008, 12:33 pm Thread Starter
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Location: Gold Country, CA, USA
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Thumbs up gets ^5

As we all know, people are 10 times more likely to offer up a complaint than they are kudos (as a business owner, I know this all too well).

Just want to offer up my compliments to Cycle Gadgets (one of this site's sponsors). On several occassions, they have provided excellent customer service.

I got a call from them a few weeks back, regarding two orders I had placed. These were seperate orders, placed about 24 hours apart. They called, and asked if I would mind combining the two orders to save me the additional S&H. That was nice.

I ordered another part (direct hard-wire cable) a couple of weeks ago (something that the kid at Best Buy assured would work on my Delphi xPress XM radio). Come to find out it didn't... Cycle Gadgets gave me a prompt refund.

I have used many of our sponsors, and have yet to be let down. It's great to find a company that understands customer service, and I wanted to get the word out.

FWIW the connections on Delphi SkyFi, and the New Delphi xPress RC are not the same on the power input!

CCR: 2008, Midway; 2011, Boise; 2012, Duluth; 2014, Chattanooga. MOA: Billings, 2015; SLC, 2017
CCR-R: 2018, Russellville
'13 K1600 GTL-P - "Eva"
Sold but "beloved" ride: K12 LT - "Pepe"
IBA #31242 (SSx2, BB, BBG)
MOA #136148

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post #2 of 5 Old Apr 21st, 2008, 12:54 pm
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Re: gets ^5

I just placed an order with them for a fuse box, relay, and some odds and ends. It's good to know I'm dealing with good people. Thanks.

When a government takes over a people’s economic life it becomes absolute, and when it has become absolute it destroys the arts, the minds, the liberties and the meaning of the people it governs.
- Maxwell Anderson

2007 K1200GT
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post #3 of 5 Old Apr 21st, 2008, 5:59 pm
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Location: Ringgold, GA, USA
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Re: gets ^5

They are great people to deal with, great service and friendly.

2003 K1200LTC SOLD
2013 K1600GTL SOLD
2018 K1600GA SOLD
2019 K1600GA Blue

North Georgia

2005 CCR-Tetons
2006 CCR-Braselton
2008 CCR-Midway
2009 CCR-Rapid City
2011 CCR-Boise
2012 CCR-Duluth
2014 CCR-Chattanooga
2015 CCR-Coeur d 'Alene

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post #4 of 5 Old Apr 22nd, 2008, 12:01 am
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Thumbs up Re: gets ^5

I agree. They have helped me a number of times. They know their stuff. Highly recommended.
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post #5 of 5 Old Apr 22nd, 2008, 1:24 am
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Re: gets ^5

Yep. they are great folks. They've helped me outfit every bike I've owned in the past several years and I have zero complaints, and very high praise!

David Taylor
San Jose, CA
2010 R1200RT Polar Metallic
Booze Brother #4

The shortest distance between two points is for people who don't ride!

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