Join Date: Jun 2006
Location: Peoria , Illinois, USA
This is my 2nd dealing with my local dealership...and over the phone even. I called to order the parts list I got from Ari, to install my bank of Farkle controls.
Well, during the conversation with the counter guy, it was pretty reasonable, then I asked about the "Smartire" product I looked at there during my 1st visit. He said it is 199.00 and on sale for 50% off at 99.00. So, I told him to add that to my order, he asked if I wanted them to install it, and I said, no, I will get it. He gave me my total and it was 100.00 more than originally quoted. When I asked him about it, he said.. "Oh, the smartire is 199.00 and only 99.00 if we install it" I asked how much to install it, he said "I don't know, we haven't been able to successfully install one yet" I then asked to speak to someone in service. He said they have installed one on a GS and it works fine, but he attempted one on a K12RS, and they installed the rear, then the front and found out it wouldn't fit on the rim. So, they had to remove all the equipment and remove the rear tire to remove that first sensor. So I asked him "Are you sure it will work on the LT" he said "No, we will not know till we get in there" I then asked him again if I buy it, can they do the rim side and I will do the readout and connection to power, etc. He said they cannot do that. I then asked how many hours to install and he said anywhere from 3-4hours. Which sounds EXTREMELY far fetched to me.
Every time I talk to ANYONE there, be a salesperson, counter jockey, or wrench man I get met with the same wishy washy ignorance and NO professionalism, nor courtesy. I am SERIOUSLY contemplating adding a GT to my herd (BEFORE the wife gets back from Iraq) soon. I have realized today, that once my parts get in, I will pick them up and say Adios to the sheer incompetence that is BMW/Ducati of Colorado Springs.
Anyone out there have experience with Smartire? Where to have installed? How long did it take and have any of you done it yourself? I would have to remove the tires and take to have broken down, return to add sensors, then have them remounted and balanced, then reinstall myself. I want to put this on a power switch as well, again back to the bank of switches Ari is going to help me with during his short stint in the US.
Any help would be great. Just hate that my next nearest Dealership is just less than 100miles away.
Colorado Springs, CO
2003 K1200LTE "Infinite"
2002 HD FXDL "Kristi"
2002 K1200RS "Monique"
1996 R1100RT "Kami"
1988 K75s no name