No notifications for messages left in classifieds? - BMW Luxury Touring Community
 
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post #1 of 9 Old May 11th, 2018, 10:45 am Thread Starter
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No notifications for messages left in classifieds?

Why do I not get any notification when someone leaves me a message about items I have for sale in the classifieds? This has resulted in a lost sale already.

'15 GTLE


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post #2 of 9 Old May 11th, 2018, 2:48 pm
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Re: No notifications for messages left in classifieds?

Sorry to hear that you're having issues with notifications @smahon. Do you successfully receive notifications from other threads you subscribe to or is it only the classifieds threads that you're not receiving notifications about?

Also, can you please clarify what browser/device that you use to access the site, and also which forum skin you're using? If you're not sure, there is a dropdown menu found at the bottom left hand corner of the page under Posting Rules.

Cheers,

Erik
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post #3 of 9 Old May 12th, 2018, 7:53 am Thread Starter
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Re: No notifications for messages left in classifieds?

Sorry, I wasn't clear. The issue is not with thread subscriptions; I get those, no problem. Nor is it with PMs; I get notifications for those too. To answer your questions: I am using Chrome and the Full site skin.

When I go into the Classifieds I see the first image which shows I have 2 messages. When I click on the messages link, I see the second page...one message from Mar 23 has been there for quite some time and I never received any notification for it.
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post #4 of 9 Old May 14th, 2018, 10:39 am
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Re: No notifications for messages left in classifieds?

Hey there,

So the classified section on this forum has its own notifications which is under "messages". You have attached the image of where those notifications go.
Forum notifications such as PMs, liked post, and subscribed threads are sent to your "Your Notifications"

Hope this clarifies your thoughts on this,

Ed
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post #5 of 9 Old May 14th, 2018, 10:48 am Thread Starter
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Re: No notifications for messages left in classifieds?

Thanks for that explanation. But, back to my original question: Why wasn't I notified of that message in my screen shot from Mar 23rd?

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post #6 of 9 Old May 14th, 2018, 3:56 pm
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Re: No notifications for messages left in classifieds?

When/how did you notice that you had 2 messages? Did you get a separate notification for the other message, but just not the March 23rd one?

Sorry if I'm sounding a bit thick, but I'm just trying to get a better understanding of how you expected to be notified. Do you typically get a separate notification about messages for your sale ads? From my understanding, there is no notification other than the fact that it shows how many messages you have when you go into that section of the forum. Just trying to determine if something is actually broken, a setting turned off or if there is some kind of misunderstanding.

Cheers

Erik
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post #7 of 9 Old May 14th, 2018, 4:40 pm
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Re: No notifications for messages left in classifieds?

Quote:
Originally Posted by smahon View Post
Thanks for that explanation. But, back to my original question: Why wasn't I notified of that message in my screen shot from Mar 23rd?
Maybe because users get logged off when in classified. I alway do (using Safari). Keeps me from doing/asking much when in there. What state is your bike located?

Jerry Palma
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post #8 of 9 Old May 15th, 2018, 11:13 am
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Re: No notifications for messages left in classifieds?

The classifieds is sort of separate site, within the forum. It has it's own list of functions, and posts are hard to track between it and the site proper.

Seems something is up with it. I'm having trouble accessing certain admin settings that might be able to shed some light on the problems. Will get a tech to take a look

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post #9 of 9 Old May 17th, 2018, 3:11 pm Thread Starter
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Re: No notifications for messages left in classifieds?

Quote:
Originally Posted by jers99lt View Post
Maybe because users get logged off when in classified. I alway do (using Safari). Keeps me from doing/asking much when in there. What state is your bike located?
Hi. The bike is in CO.

'15 GTLE


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