Unable to log in on iPad or iPhone - BMW Luxury Touring Community
 
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post #1 of 2 Old Oct 12th, 2017, 9:05 am Thread Starter
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Join Date: Mar 2016
Location: Winston-Salem, NC
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Unable to log in on iPad or iPhone

Any clues as to why when using my iPhone or iPad I cannot log in, but when using Windows I have no trouble at all? Error message on both Apple devices is that either my user name or password is incorrect. However, using the same user name and password on Windows-based desktop computer seconds later logs me in fine.

Thanks,
Joe
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post #2 of 2 Old Oct 12th, 2017, 2:23 pm
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Re: Unable to log in on iPad or iPhone

Hello there,

Are you using iOS 11 on both devices?

Best regards,

Edward
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