Login nuisance - BMW Luxury Touring Community
 
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post #1 of 4 Old Feb 24th, 2017, 7:18 am Thread Starter
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Question Login nuisance

I can login daily, using my 15 yr. old user name, and a previously mandated change to my password. I then change the site skin look from 'full' to 'classic' and choose which right-sidebar threads I wanna read. If I then decide to look up a member friend, using the member list, I'm denied access - then required to 'register' a new account that requires my member name to be at least 5 characters in length. And this nuisance also occurs if I go to the classified forum and try to return to any other forum = sign in again! Admin - fix this, or tell me how I can. I'm tired of the frustration.
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post #2 of 4 Old Feb 24th, 2017, 1:34 pm
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Re: Login nuisance

Quote:
Originally Posted by Dick View Post
I can login daily, using my 15 yr. old user name, and a previously mandated change to my password. I then change the site skin look from 'full' to 'classic' and choose which right-sidebar threads I wanna read. If I then decide to look up a member friend, using the member list, I'm denied access - then required to 'register' a new account that requires my member name to be at least 5 characters in length. And this nuisance also occurs if I go to the classified forum and try to return to any other forum = sign in again! Admin - fix this, or tell me how I can. I'm tired of the frustration.
Hi Dick,

Sorry to hear that you're experiencing this problem. It is strange that it denies you access for just looking up a member/friend using the member list. Sometimes there can be a quick fix but if that doesn't work we'll do more digging to see what is causing the issue. Have you tried clearing your cache/cookies? This little trick can go a long way at times. Also, try navigating the site on different browsers (Chrome, Firefox, Edge, Safari, IE) to see if you experience the same issue to determine whether it's the browser, the website, or your account.

Try those out and let us know if any of that worked for you.

Cheers,
Natalie
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post #3 of 4 Old Feb 24th, 2017, 3:44 pm Thread Starter
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Re: Login nuisance

Thanks for the reply and suggestion, Natalie. I've BTDT, but I'll do 'em again and shout back. Best.
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post #4 of 4 Old Feb 27th, 2017, 10:11 am
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Re: Login nuisance

Ok, let us know and we'll be here to assist you.

Cheers,
Natalie
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