Join Date: Sep 2006
Location: Amherst, NH, USA
And How Was Your Memorial Day ?
I had a nice little cookout with family and it was a beautiful day, here, in Southern New Hampshire. After our little cookout, I thought it would be a good idea to visit my Father's grave. He was a WWII vet. I rode my '07 RT to the cemetery and paid my respects to my Father. After, I hopped back on the bike and turned the key only to see "EWS" staring at me from the console. Excellent !!!! I jiggled the wires and waited and tried again. Nothing. I called my wife to come and pick me up. She did and when I got home, I got my spare key and had my son drive me back so I could try that. Nothing ! Totally dead in the water. So, my son drove me home and I called BMW Roadside Assistance. I told them I had an "EWS" problem and the bike wouldn't start. The girl who was handling my call had no idea what I was talking about. I explained to her what "EWS" is and what they could do with it, and then asked what I should do. I told her my dealer is only ten miles away, but since it was 8PM on Memorial Day, they were closed. So, should I wait with the bike and have them tow it by God knows who, or should I wait until my dealer opens and have them come pick it up ? She said she couldn't answer what was the correct way I should go. I said that I would take care of it and call my dealer in the morning. I should have known better than to waste my time with Roadside Assistance. But, in hindsight, I don't know what I was thinking they would do for me, anyway. Bottomline is, that this "EWS" thing really stinks. It has stranded many riders a lot farther from home than I was. BMW should have done a recall and fixed this right away. I'm one of BMW's biggest fans, but this is just plain wrong. So, now I'll be going to bed with my beloved motorcycle dead...in a graveyard, no less... How apropos...