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post #1 of 16 Old Mar 18th, 2007, 12:00 am Thread Starter
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Question BMW Extended Warranty

I know extended warranties have been covered here before, but I am hoping for some fresh answers and perspectives on the various options available.

In looking for a replacement bike, one dealer I spoke with told me that they offered a BMW Factory Warranty extension, about $1299 for three years, extends the original factory warranty with all of the same language. He also stated that they can sell the Western extended warranty, but that this was a troublesome policy, and have had many complaints from customers regarding non-payment of claims.

I was at Ft Worth BMW M/C, and they sell the Western policy exclusively across all of their 20-ish dealerships. Their staff, at least the ones I spoke with, do not acknowledge that any other extended warranties exist.

What are your experiences with extended warranties? What kinds of successes and/or problems have you had recently. If you the purchase decision to do over again, would you buy the same plan, a different plan, or none at all?

TIA

Antony (Tripod)
Dallas' Northern Suburbs
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post #2 of 16 Old Mar 18th, 2007, 4:30 am
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Quote:
Originally Posted by deputy5211
I know extended warranties have been covered here before, but I am hoping for some fresh answers and perspectives on the various options available.

In looking for a replacement bike, one dealer I spoke with told me that they offered a BMW Factory Warranty extension, about $1299 for three years, extends the original factory warranty with all of the same language. He also stated that they can sell the Western extended warranty, but that this was a troublesome policy, and have had many complaints from customers regarding non-payment of claims.

What are your experiences with extended warranties? What kinds of successes and/or problems have you had recently. If you the purchase decision to do over again, would you buy the same plan, a different plan, or none at all?
Hey Tony, as I'm sure you have figured out by now, extended warrantees are a HUGE money maker for the selling entity. Generally, Consumer's Union recommends against them. I suppose if you were buying a vehicle that you know is unreliable, then I would buy it, of course. I do not think our LT's and GT's fall into the unreliable category

I have bought extended warranties for my Fords over the years, and with good reason, because they are complete POS. So they have proven to be a good investment for the Fords. But, for all my other veh's, including my M/C's, I have not bought them.

I would never buy any warranty other than the one offered by the vehicle manufacturer. Generally, they state very clearly what is, and is not, covered.

"Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety." (Some really OLD friggin' White dude who couldn't have possibly known what he was talking about!) WARNING: Official HATE speech!
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post #3 of 16 Old Mar 18th, 2007, 6:13 am
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I can't speak to specific warranties that are out there, but I don't think I would ever buy another BMW that was not covered by a warranty. One major repair alone would cost more than the $1300 or so you are talking about. That is pretty cheap insurance for a three year period. My bike needs an abs unit, and that alone is over 1000, and that doesn't include labor. Just my opinion. jrlakin
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post #4 of 16 Old Mar 18th, 2007, 6:34 am Thread Starter
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Quote:
Originally Posted by jrlakin
I can't speak to specific warranties that are out there, but I don't think I would ever buy another BMW that was not covered by a warranty. One major repair alone would cost more than the $1300 or so you are talking about. That is pretty cheap insurance for a three year period. My bike needs an abs unit, and that alone is over 1000, and that doesn't include labor. Just my opinion. jrlakin
Remember that if I can buy back my 'oo LT, I will have a fairly new ABS unit available. Tony.

Antony (Tripod)
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post #5 of 16 Old Mar 18th, 2007, 8:17 am
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Quote:
Originally Posted by jayjacobson
Generally, Consumer's Union recommends against them. I suppose if you were buying a vehicle that you know is unreliable, then I would buy it, of course. I do not think our LT's and GT's fall into the unreliable category
Well Jay, I assume that you sell your LT's before the factory warranty runs out? I had the Pinnacle insurance and they paid over $3,000 to replace my abs unit and final drive. My costs was the $700 to purchase the extended warranty.
Now with the newer LT's you have the abs with servo, the electric center stand, and the slave cylinder. These to me are the only three major repair items. The final drives have been addressed on the newer bikes.

Mike Trevelino
Williamsburg, VA
2008 RT - Sold December 2019
2000 LT - Totaled at 99,960 miles


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post #6 of 16 Old Mar 18th, 2007, 10:19 am
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The 00 ABS unit would not be compatable with your newer linked brake ABS unit. Nor would the rear drive interchange.

Jim Davidson
2007 R1200RT
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post #7 of 16 Old Mar 18th, 2007, 11:56 am
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Quote:
Originally Posted by deputy5211
I know extended warranties have been covered here before, but I am hoping for some fresh answers and perspectives on the various options available.

In looking for a replacement bike, one dealer I spoke with told me that they offered a BMW Factory Warranty extension, about $1299 for three years, extends the original factory warranty with all of the same language. He also stated that they can sell the Western extended warranty, but that this was a troublesome policy, and have had many complaints from customers regarding non-payment of claims.

I was at Ft Worth BMW M/C, and they sell the Western policy exclusively across all of their 20-ish dealerships. Their staff, at least the ones I spoke with, do not acknowledge that any other extended warranties exist.

What are your experiences with extended warranties? What kinds of successes and/or problems have you had recently. If you the purchase decision to do over again, would you buy the same plan, a different plan, or none at all?

TIA

I've been selling BMW motorcycles for almost 5 years I'm not aware of ANY BMW factory warranty extension except for the 2 months we add on to some demo bikes. If it's a CERTIFIED bike then that's a different story.


I have sold dozens of Western Service contract policies and purchased one on each of my last 4 BMW's. Our shop has a great relationship with Western and they cover just about every claim we submit. They paid for over three grand in the last three years I owned my LT...

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post #8 of 16 Old Mar 18th, 2007, 2:49 pm
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Quote:
Originally Posted by deputy5211
I know extended warranties have been covered here before, but I am hoping for some fresh answers and perspectives on the various options available.

In looking for a replacement bike, one dealer I spoke with told me that they offered a BMW Factory Warranty extension, about $1299 for three years, extends the original factory warranty with all of the same language. He also stated that they can sell the Western extended warranty, but that this was a troublesome policy, and have had many complaints from customers regarding non-payment of claims.

I was at Ft Worth BMW M/C, and they sell the Western policy exclusively across all of their 20-ish dealerships. Their staff, at least the ones I spoke with, do not acknowledge that any other extended warranties exist.

What are your experiences with extended warranties? What kinds of successes and/or problems have you had recently. If you the purchase decision to do over again, would you buy the same plan, a different plan, or none at all?

TIA
Here in the UK , bmw want 659 for 12 months warranty .
That,s a good deal for 3 years that you.ve been offerered , but like anything we buy over here means we get ripped off.
ONE QUESTION . Does that include breakdown cover.

regards numbnuts
04 your 05 in blighty
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post #9 of 16 Old Mar 18th, 2007, 4:10 pm
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Fot those who have purchased the extended warrantys did you have to get them before the first year of your warranty or before the 3yr factory warranty ran out. I have been told both.

05' LT Dark Grey, "Battle Star"
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post #10 of 16 Old Mar 18th, 2007, 4:31 pm Thread Starter
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Quote:
Originally Posted by tedhudson
I've been selling BMW motorcycles for almost 5 years I'm not aware of ANY BMW factory warranty extension except for the 2 months we add on to some demo bikes. If it's a CERTIFIED bike then that's a different story.


I have sold dozens of Western Service contract policies and purchased one on each of my last 4 BMW's. Our shop has a great relationship with Western and they cover just about every claim we submit. They paid for over three grand in the last three years I owned my LT...
Thanks Ted. The Western brochure states that clutches are excluded. If the clutch has to be replaced due to failure of another part such as a leak from the slave cylinder, is the clutch replacement then covered by Western?

Antony (Tripod)
Dallas' Northern Suburbs
-----------------------------------------------

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If you want to be happy for a year, marry.
If you want to be happy for a lifetime, ride a motorcycle.

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'05 K1200LT - Dark Graphite - RIP 04 OCT 2015
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post #11 of 16 Old Mar 18th, 2007, 5:09 pm
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Quote:
Originally Posted by dmatson
Fot those who have purchased the extended warrantys did you have to get them before the first year of your warranty or before the 3yr factory warranty ran out. I have been told both.
I had to purchase my Pinnacle before 35,000 miles or 1 month before the regular warranty runs out.

Mike Trevelino
Williamsburg, VA
2008 RT - Sold December 2019
2000 LT - Totaled at 99,960 miles


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post #12 of 16 Old Mar 18th, 2007, 7:07 pm
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Quote:
Originally Posted by deputy5211
.... one dealer I spoke with told me that they offered a BMW Factory Warranty extension, about $1299 for three years, extends the original factory warranty with all of the same language. ....
Hmmm...is that dealership selling a policy that they, themselves, are underwriting....in other words, is that particular dealership going to pay the bill if you happen to be in at a different dealership?

$1,299 is a good chunk of change and if that dealer is selling enough bikes they could get into the underwriting business.

.

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post #13 of 16 Old Mar 18th, 2007, 10:53 pm
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Quote:
Originally Posted by deputy5211
Thanks Ted. The Western brochure states that clutches are excluded. If the clutch has to be replaced due to failure of another part such as a leak from the slave cylinder, is the clutch replacement then covered by Western?
My rear main leaked and damaged the clutch. They covered the clutch parts. The dry clutch is an exception to the brochure...

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post #14 of 16 Old Mar 19th, 2007, 9:55 pm
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Originally Posted by mtrevelino
Well Jay, I assume that you sell your LT's before the factory warranty runs out?....
While I have sold both of my prior bike's at 2 years or less, Mike, the answer to your question is no. Generally, I keep my vehicles 10 years and/or 300k miles, whichever occurs first.

We're all gamblers. The question is, what is your game? Some people bet on the horses, some cards, some slot machines, etc. I bet that the extended warranty is a rip off. Now, so far, my bets have been on target. If I loose one, guess I'll be calling in some favors owed for some good used parts and getting out the wrenches.

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post #15 of 16 Old Mar 20th, 2007, 12:12 pm
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According to this post Jim's, jrlarkin, bike is a 2000. Tony's wrecked bike is a 2000 also, SO the ABS unit would work. Tony I hope you're able to buy your bike back, I'm sure Jim would like you ABS unit.

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post #16 of 16 Old Mar 20th, 2007, 6:24 pm
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Tony,
nice to see another guy 'on the job' on this forum.
I don't like extended warranties, never seem to be worth the money. I have never heard of the 'Western' but if it covers the ABS and other things it might be a good idea. I ride about 11k a year, haven't had problems with the bike that would be covered by an extended warranty just regular maintanence.
One thing to remember, nobody will give a warrenty to a product that they know will fail. Most compaies know the expected life on their product, they will not warranty it for longer then what they expect it to last for or use.
Since you are on the job, think of it this way also, when you order service pistols, just about all companies give a lifetime warranty. They know though that most PD's will get rid of their pistols every ten years or so. therefore it is not an issue. When the weapons are that old, you have to start replacing mags, (not covered) springs and minor parts. No PD is ging to send out all their service weapons at once or enough of them to get them re-done in any decent amount of time, so they never really have to cover that warranty.
There are always stories about people who have benefited form these warranties but for the most part they are insurance policies. Money is made because most people will not use them. One guy wrote that he gets them on his Ford vehicles. I had a 96 Tauras Wagon that I got rid of @ 207K miles, in 05 and that was because the starter and one of the electric windows needed to be replaced. The 600.00 to fix it just wasn't worth it. I had gotten my money out of it. The only repairs were regular things and a new radiaotor at 170K The guy who wrote in about the Fords, must have gotten at least one that didn't work right so it was worth it for him.
If you want the piece of mind, get one. But check to see the mileage listed. I went past my mileage limit on my 02 LT before the time limit. I see you have several bikes so that might not be an issue.
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