Servicing of Your Own Bikes and Factory Warranty. - BMW Luxury Touring Community
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post #1 of 5 Old Oct 7th, 2017, 8:54 am Thread Starter
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Servicing of Your Own Bikes and Factory Warranty.

There had been many discussions over the years regarding what effect of servicing your own bike has on the bike's warranty. Will this effect any potential warranty works that might be needed? Unarguably, the answer has always been a resounding NO. No manufacturers can dictate that all services and parts be from their dealer, and the law always cited was the Magnuson-Moss Warranty Act.

However, it does not stop manufacturers from trying to impose the practice of having their vehicles serviced only by their dealership, and use only their parts. Uninformed consumers will fall for the attempt, but those who are well informed will challenge the attempt. The purpose of this message is to inform new owners of our machines, and provide some solid evidence that the practice of requiring only dealer servicing is illegal, in the US! DO note that this applies to the US only, and practice in other countries will most likely be different depending on the laws within the country.

Just a couple of years ago, BMW tried to implement the policy on owners of their Mini cars by denying warranty works to an owner who did NOT use the Mini dealership to service his car. Unfortunately, for BMW, the owner is well informed, and the whole issue went to court, and BMW lost! No surprise there! Just for reference, the following is the link to the news of this case:

https://www.consumeraffairs.com/news...tc-031915.html

....and this is what the FTC has to say about the case:

https://www.ftc.gov/news-events/pres...ly-conditioned

Again, note that this applies to USA only!
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post #2 of 5 Old Oct 19th, 2017, 5:44 pm
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Re: Servicing of Your Own Bikes and Factory Warranty.

Just keep copies of your receipts for the oil / filter and you should be fine?
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post #3 of 5 Old Oct 20th, 2017, 6:50 am
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Servicing of Your Own Bikes and Factory Warranty.

You have to comply with the recommended service items and intervals to keep the warranty intact, but they cannot force use to use the dealer’s service Dept to do so. So, yes, you need to be able to show you performed the required maintenance if the dealer has no record of doing it.


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post #4 of 5 Old Oct 20th, 2017, 8:21 am Thread Starter
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Re: Servicing of Your Own Bikes and Factory Warranty.

You can easily download the BMW service schedules and check list (https://www.ascycles.com/bmw_motorcy...ance_schedules), use it, and attach all your receipts to show exactly what oil, filter etc., that you had used to do your service. I even attach label, or a panel from the filter box or sparkplug box. The idea is to be able to prove that you have used parts that conforms to BMW's requirement, if they had any!

Pad. Gajajiva
Solon, OH, USA

2015 R1200RT (San Marino Blue Met.)
2014 R1200RT (Quartz Metallic Blue - Returned to BMW)
2007 R1200RT (Sold!)


Once Upon a Time........
1963 Norton Dominator 650 SS
1960 Triumph Bonneville (T120)
1960 Triumph Thunderbird (6T)
1952 Triumph Thunderbird (6T)
1932 Triumph 500
1952 BSA Goldstar
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post #5 of 5 Old Oct 20th, 2017, 9:34 am
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Re: Servicing of Your Own Bikes and Factory Warranty.

The only way a manufacturer can deny warranty is if they can prove that something the owner did (or didn't do) was the cause of the failure.
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