Fuel Strip Reimbursement - BMW Luxury Touring Community
 
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post #1 of 3 Old Aug 20th, 2014, 5:44 am Thread Starter
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Fuel Strip Reimbursement

I've got a few friends who have replaced strips on older RT's and saw this on Pirate's Lair the other day. I don't know how easy it will be to get reimbursed, but for everyone who has gone through it, it sure would be nice if BMW is really stepping up like this!

From the Pirates Newsletter-


Fuel Strip Reimbursement From BMW! Money For Nothing and Your Strips For Free

I know many friends and customers who've had to replace the oem fuel strips on their late model BMWs. I replaced mine back in 2012 long after my warranty ran out. $100+ dollars out of my pocket and believe me.. I can think of better ways to spend my hard earned doubloons. I know a few friends who've had 3 or 4 fuel strips go bad. Ouch!! I was told by my dealer that the better the gas is... (read: cleaner and additive-free)... the longer the fuel strips will last. Great. That's basically worthless information. What's a guy supposed to do? Seek out specialty "green" gas every time he needs a fill up?

Just recently while perusing my favorite chat forum (I-BMW.com) I heard some juicy news. Not only has BMW improved on the new generation fuel strips but they are now offering a 12 year replacement warranty. Also...via all local dealers, BMW has just put a program in place to reimburse their customers for any out-of-pocket expenses incurred over the last few years related to replacing fuel strips. Warranty or not. To test this news I sent the following email to my dealer of choice.. Eurosport of Asheville

"I have a warranty question for you..... On Aug 30th, 2012 I had the fuel strip on my 2006 BMW K1200S go bad at 25,000 miles. I paid $119.50 to Eurosport to have it replaced.. I'm sure your service department has a record of the procedure. I don't have the receipt. Those things going bad has been a common problem with these bikes as you well know..Over the last few days I've heard from 3 customers (of Pirates Lair) who told me their dealers are now reimbursing them for fuel strips they had to pay out-of-pocket for over the last few years...! Thought I'd ask if you guys would make the same offer? or at least credit towards future purchases..... Think about it.. Let me know... "


Within an hour I got a response from Thomas (at Eurosport) saying that indeed, BMW had just set up a program to reimburse customers for fuel strip costs and I was the first locally to ask about it.. I thought for sure he'd want me to produce a receipt, my first born child, some naked pictures of Amber, and/or jump through other various hoops, but all he said was..." I'll check and get back with you." Three days later I had a check in my mailbox. Amazing! Wish everything were that easy..

With that said... if you've paid for replacement fuel strips in the past... all you have to do is ask and BMW will gleefully give you your money back. With or without a receipt, apparently. My public thanks go out to the good people at Eurosport of Asheville and the suits at BMW who sucked it up and did the right thing. That's the way you do it....

Ride Safe,

Bob
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"We were leaving confusion and nonsense behind, performing this one noble function of our time..to move"
Dean Moriarty - On The Road

'12 R1200RT
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post #2 of 3 Old Aug 20th, 2014, 6:28 am
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Re: Fuel Strip Reimbursement

Thanks for the info Bob. I am sure a lot of folks will be talking to their dealer.

Mike Trevelino
Williamsburg, VA
2008 RT
2000 LT - Totaled at 99,960 miles


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post #3 of 3 Old Aug 20th, 2014, 11:34 am Thread Starter
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Re: Fuel Strip Reimbursement

Hey, I hope that it's true! I'm just passing it along. But I can't imagine any reason why he'd lie.

It really would go a long way with owners if BMW was stepping up and doing this.

Ride Safe,

Bob
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"We were leaving confusion and nonsense behind, performing this one noble function of our time..to move"
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'12 R1200RT
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