(bitch mode ON)
Well, I've finally decided to give Procycles a miss big-time.
As handy as it has been having them just 10-15mins from work, I just can't handle that each time recently my bike has come back from a fix, they've decided to "fix" something else without asking whether I want it done or whether I'm happy with their proposal.
The bike recently went back in early December to get the nose-cone repainted. When it went in for the post-trip surgery, they removed some gaffer tape under the RH mirror to get all the nose plastic apart, tearing off the paint work in the process, but didn't tell me and didn't fix it back then. I only found it late Nov., and insurance assessor agreed it was part of the original damage (the tape was an emergency repair, so damage was covered).
Got the bike back 2 days before Xmas, and found they'd changed the nice low black screws and rubber isolation mounts on my BMR shelf, for some nasty large silver allen-head bolt type fixers. Mechanic apparently said the original screws wouldn't tighten properly. I've tried to remove these new bolts and replace with the rubber isolation mounts again, but they've drilled out my shelf to make them fit and jammed the screw-centres into the plastic, so that's a no-go. Black paint is all I can do to tidy it up.
The comms cable was also jammed under the tupperware, so they had to take it back into the shop while they got the cable-end free again.
Before that it was re-wiring my GPS power to a "safer wire" than the map-light (it had been fine for 5 years), but they wired it to an always-live supply (Powerlet plug near feet), flattening the battery in no-time. They had to pull it apart again, rewire to the rear powerlet, and drop a new battery in under warranty.
There's a lack of professionalism that erks me... you pay damn good money for service and that's what you expect, "service".
Think I'll be doing the ride back up the highway to Worthington's when I need a major service done, otherwise I'll have to start having a go at a few more things myself.
oh, and happy new year all....