NEW GS-911 will not connect to server. - BMW Luxury Touring Community
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post #1 of 2 Old Apr 23rd, 2015, 5:04 pm Thread Starter
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Join Date: May 2012
Location: Ft. Lauderdale, Florida, USA
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NEW GS-911 will not connect to server.

I just bought a GS-911. (Not a fake) from Twisted Throttle Enthusiastic with Blue tooth. During the setup I downloaded the correct file. It loads up on the screen then it asks to plug it in. After the green light comes on steady I hit the Download options button and I keep getting a failure message. ERROR box pops up. It says, failed to check for downloads: downloads server error.

The drivers are installed and verified through the device manger. The computer sees the GS-911 plugged in. I am running windows XP (32 bit) which is compatible according to the website. 64 bit is also compatible. I removed and reloaded the drivers and disabled and re-enabled. Still no help.
I contacted Hexcode through email with screen shots but they can take a few days to respond. Anyone have or had this problem? Can someone try accessing the server with their GS-911 just to see if it is their server that is down?
Any help is appreciated in the meantime. Thanks..

UPDATE: All firewalls and anti virus have been disabled. Still have the same problem.

2012 R1200RT
1985 T5 Vespa
2007 Piaggio X9 500 EVO

Last edited by 6speedTi; Apr 23rd, 2015 at 8:53 pm.
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post #2 of 2 Old Apr 23rd, 2015, 7:48 pm
Join Date: Aug 2014
Posts: 39
Re: NEW GS-911 will not connect to server.

Just plugged mine in and it downloaded the latest version without issue.

It's a Win7 64bit laptop and the new version is labeled 1503.2

07 R1200RTP
RobinW is offline  

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