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post #1 of 29 Old Jul 1st, 2013, 8:39 am Thread Starter
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Service Indicator Reset

In talking to a dealer about the R1200RT this weekend and discussing maintenance he stated that the bike has a maintenance reminder that can only be reset using a BMW computer and that a 30-minute shop rate ($45) would be incurred to perform such a service. I would like to maintain this bike myself as much as possible should I get one. Maybe not valve adjustments, but certainly oil, oil filter, FD Fluid, brake fluid, etc. How do you do-it-yourselfers handle this issue?

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post #2 of 29 Old Jul 1st, 2013, 9:04 am
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Re: Service Indicator Reset

The RT is very easy to work on, and fortunately my '07 does not have the service reminder! From what I have read, the later models with the service reminder can have them reset with a GS-911 - a $100 analyzer that hooks up to your bike's computer to communicate with and set up variables in its computer. I don't have a GS-911, since I can do everything needed without one. Your other choice is just to ignore the reminder!

Pad. Gajajiva
Solon, OH, USA

2015 R1200RT (San Marino Blue Met.)
2014 R1200RT (Quartz Metallic Blue - Returned to BMW)
2007 R1200RT (Sold!)


Once Upon a Time........
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post #3 of 29 Old Jul 1st, 2013, 9:33 am
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Re: Service Indicator Reset

The GS-911 will do the reset and much more, but unless you find one used there are quite a bit more than $100, the usb version starts at $299. There are known chinese knockoffs out there that Hexcode (the manufacturer) will not support. Also, if buying a used one make sure you know how many vin #'s are logged on it if it is an Enthusiast Model. (max 10 bikes)


http://www.gs911usa.com/
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post #4 of 29 Old Jul 1st, 2013, 9:38 am
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Re: Service Indicator Reset

We use the GS-911 diagnostic tool. Plugs into the bike and can reset the reminder in 5 minutes. Also used to check for fault codes and test various systems on the bike as well as parking the stepper motors for throttle body adjustments on some models. Tool cost around $300 but gives you the satisfaction you're not paying the dealer $45 for a 5 minute job.

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2007 V Star 1300 - Sold
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1978 Suzuki TS 125 - Sold
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post #5 of 29 Old Jul 1st, 2013, 9:39 am
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Re: Service Indicator Reset

Thanks for the correction on the price! I have no interest in one, at this time, and so haven't looked at the price in quite a while. Don't need the GS-911 to park the servo for TB synch. either - just disconnect the plugs for the two servos (one on each side) before starting up will do the job!

Pad. Gajajiva
Solon, OH, USA

2015 R1200RT (San Marino Blue Met.)
2014 R1200RT (Quartz Metallic Blue - Returned to BMW)
2007 R1200RT (Sold!)


Once Upon a Time........
1963 Norton Dominator 650 SS
1960 Triumph Bonneville (T120)
1960 Triumph Thunderbird (6T)
1952 Triumph Thunderbird (6T)
1932 Triumph 500
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post #6 of 29 Old Jul 1st, 2013, 10:16 am
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Re: Service Indicator Reset

FWIW and from what I understand, having the dealer reset the light for you also includes them virtually validating the services were performed as required within the BMW virtual world for bike service. This will lend to service history validation in the event you were to sell your bike.

I believe $45 every one year or 6k miles is reasonable. Just offering my $.02.

Since my bike still has two years of warranty I am not in a rush to obtain the GS-911, especially when my dealer will reset the service date/mileage and light for me. I also do my own maintenance, that's part of being a motorcycle enthusiast in my book.
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post #7 of 29 Old Jul 1st, 2013, 12:57 pm
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Re: Service Indicator Reset

Quote:
Originally Posted by NeoGeo
In talking to a dealer about the R1200RT this weekend and discussing maintenance he stated that the bike has a maintenance reminder that can only be reset using a BMW computer and that a 30-minute shop rate ($45) would be incurred to perform such a service. I would like to maintain this bike myself as much as possible should I get one. Maybe not valve adjustments, but certainly oil, oil filter, FD Fluid, brake fluid, etc. How do you do-it-yourselfers handle this issue?
It's also known as the DEI or Dealer Extortion Indicator.

Ponch


"I came into this game for the action, the excitement. Go anywhere, travel light, get in, get out, wherever there's trouble, a man alone."

My Motorrad

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Previous bikes:2007 Nomad | 2001 Vulcan 800 Classic | 1984 GPz750 | 1978 KZ1000A2

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post #8 of 29 Old Jul 1st, 2013, 1:07 pm
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Re: Service Indicator Reset

I have read alot about having the dealer do service work to protect resale value. I have NEVER read a story where someone even FELT penalized for doing their own. I recently sold an RT privately and the buyer and I discussed the service work I had done on the bike, but he never questioned that I had done it myself.

That is just my two cents' worth on dealer service.

Greg
2011 R1200RT (sold)
2012 K1600GTL
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post #9 of 29 Old Jul 1st, 2013, 2:10 pm
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Re: Service Indicator Reset

Quote:
Originally Posted by Riverdawg
Also, if buying a used one make sure you know how many vin #'s are logged on it if it is an Enthusiast Model. (max 10 bikes)
I would pay up to $100 for a used one, even if all of the vins are used up -- the "Pro" firmware upgrade is $220, which would give you unlimited uses for the price (plus tax) of the crippled version.

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post #10 of 29 Old Jul 1st, 2013, 2:41 pm
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Re: Service Indicator Reset

Quote:
Originally Posted by Solo6
I would pay up to $100 for a used one, even if all of the vins are used up -- the "Pro" firmware upgrade is $220, which would give you unlimited uses for the price (plus tax) of the crippled version.
Some times clubs buy them. I haven't gotten one yet. I will if I feel like I will keep the bike for awhile.

Ponch


"I came into this game for the action, the excitement. Go anywhere, travel light, get in, get out, wherever there's trouble, a man alone."

My Motorrad

2009 RT

Previous bikes:2007 Nomad | 2001 Vulcan 800 Classic | 1984 GPz750 | 1978 KZ1000A2

BMWMOA 162849
BMWRA 41335
VROC 8109-R
VBA 19
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post #11 of 29 Old Jul 2nd, 2013, 10:01 pm
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Re: Service Indicator Reset

I take my bike for regular service to the BMW people but feel it's very cheap of them to put the reminder on just so you have to take it to them to get it off....very cheap of them.
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post #12 of 29 Old Jul 2nd, 2013, 10:05 pm
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Re: Service Indicator Reset

Quote:
Originally Posted by Rfetested
I take my bike for regular service to the BMW people but feel it's very cheap of them to put the reminder on just so you have to take it to them to get it off....very cheap of them.
Cheap? Unethical.

Ponch


"I came into this game for the action, the excitement. Go anywhere, travel light, get in, get out, wherever there's trouble, a man alone."

My Motorrad

2009 RT

Previous bikes:2007 Nomad | 2001 Vulcan 800 Classic | 1984 GPz750 | 1978 KZ1000A2

BMWMOA 162849
BMWRA 41335
VROC 8109-R
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post #13 of 29 Old Jul 2nd, 2013, 10:16 pm
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Re: Service Indicator Reset

My non-BMW car is the same thing. The service reminder comes on when it's time for an oil change and I have no way of turning it off. I don't mind as much because an oil change for the car is less then half what I would pay for the bike and I really don't want to do it myself. The RT is different because I want to work on it. So the RT service reminder is on all the time now which does nobody any good and a GS911 here costs about $400. I'm not sure that BMW did this with intent to leach money from us. It's probably just another example of poor design. I have heard that for a cost, the dealer will change the setting so that the indicator does not come on. Now that the bike is out of warranty, I would like that and I could monitor the service intervals using the odometer.
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post #14 of 29 Old Jul 3rd, 2013, 12:32 am
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Re: Service Indicator Reset

Well technically you do NOT have to shut the service engine light off and you'll hardly notice it when it does come on.
However, if you are going to do your own servicing I'd recommend you buy the GS911 so you can check the fault codes and such.

Someone mentioned parking the TB for syncing? You don't need to as it makes NO difference to the sync.
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post #15 of 29 Old Jul 3rd, 2013, 7:29 am
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Re: Service Indicator Reset

Quote:
Originally Posted by TWheels
I have heard that for a cost, the dealer will change the setting so that the indicator does not come on.
My service guy told me that he could not disable it or extend it too far out but he could make it so that it did not come on in a while (maybe 24 or 36k out). So I will have to wait and see by what he said.

Mike Trevelino
Williamsburg, VA
2008 RT
2000 LT - Totaled at 99,960 miles

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post #16 of 29 Old Jul 3rd, 2013, 7:30 am
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Re: Service Indicator Reset

It does make sincing easer as the GS911 parks/ closes the throttle servos when the throttle is opened . Bike is tough to ride if you do not log out of sinc mode .

Bob G
2011RT
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post #17 of 29 Old Jul 3rd, 2013, 10:23 am
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Re: Service Indicator Reset

Quote:
Originally Posted by gbob
It does make sincing easer as the GS911 parks/ closes the throttle servos when the throttle is opened . Bike is tough to ride if you do not log out of sinc mode .

Bob G
2011RT
Interesting. I thought that the servos only regulated the idle. I always assumed that moving the throttle off idle to sync the throttles eliminated any effect from them. I have done a throttle sync on my 2010 a few times without doing anything with the steppers. The bike always runs really well after.
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post #18 of 29 Old Jul 3rd, 2013, 11:59 am
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Re: Service Indicator Reset

Quote:
Originally Posted by TWheels
Interesting. I thought that the servos only regulated the idle. I always assumed that moving the throttle off idle to sync the throttles eliminated any effect from them. I have done a throttle sync on my 2010 a few times without doing anything with the steppers. The bike always runs really well after.
I am sure that the procedure that you have been following is fine! If you want to be really sure, you can unplug the connectors from the servos (one on each side) before starting up and do your synch. I see absolutely no needs to spend $300 on a GS911 to park the servo! Take a look at this for reference:

http://www.jimvonbaden.com/R1200_TB_Sync.html

OTOH, reading the reference above, you will note that in the section about disconnecting the servo connectors, Jim also noted that he had done the TB synch. while disconnecting the servos as well as leaving them connected and find no difference at all!

I do disconnect them, when I do my TB synch. No big deal at all.

Pad. Gajajiva
Solon, OH, USA

2015 R1200RT (San Marino Blue Met.)
2014 R1200RT (Quartz Metallic Blue - Returned to BMW)
2007 R1200RT (Sold!)


Once Upon a Time........
1963 Norton Dominator 650 SS
1960 Triumph Bonneville (T120)
1960 Triumph Thunderbird (6T)
1952 Triumph Thunderbird (6T)
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post #19 of 29 Old Jul 3rd, 2013, 1:00 pm
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Re: Service Indicator Reset

Thanks for the input Pad. I do have Jim's DVD and find it very helpful. Just to be sure, the next time I will do the sync as per my normal process and then redo with the steppers disconnected to see if the readings change much.
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post #20 of 29 Old Jul 4th, 2013, 4:50 pm
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Re: Service Indicator Reset

The GS-911 is a very handy tool. Besides the obvious things, it can exercise a number of
items such as the the fuel pump or the injectors. It can also read the status of switches,
I find it indispensable in troubleshooting. It may earn itself back if you are able to do one
repair yourself instead of bringing (or having picked up) the bike by the dealer.

K75RT (1994)--->R1200RT (2009)
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post #21 of 29 Old Feb 11th, 2016, 2:10 am
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Re: Service Indicator Reset

When will they get a MAC version of the GS-911

O. K. Upchurch III
Irvine, California
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post #22 of 29 Old Feb 11th, 2016, 7:51 am
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Re: Service Indicator Reset

My dealer charged me $25 to reset the service minder and check for software updates.

2014 R 1200 RT
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post #23 of 29 Old Feb 11th, 2016, 2:58 pm
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Re: Service Indicator Reset

Quote:
Originally Posted by Liv2Ride View Post
FWIW and from what I understand, having the dealer reset the light for you also includes them virtually validating the services were performed as required within the BMW virtual world for bike service. This will lend to service history validation in the event you were to sell your bike.
As far as validating service, I simply retain parts receipts and fill out the same exact service checklists the dealer does (available on line) in a maintenance binder. Now that I have a GS911, I also retain a printout of the 911 run. When I traded in my '08 for my '15, the dealer was 100% satisfied with my records of services performed.

The wifi version works on Mac.

Software updates are free.

Chris

Ain't nothin like a friend who can tell you you're just pissin in the wind - Neil Young
2015 BMW R1200RT
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post #24 of 29 Old Feb 12th, 2016, 8:43 am
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Re: Service Indicator Reset

Quote:
Originally Posted by CWRoady View Post
As far as validating service, I simply retain parts receipts and fill out the same exact service checklists the dealer does (available on line) in a maintenance binder. Now that I have a GS911, I also retain a printout of the 911 run. When I traded in my '08 for my '15, the dealer was 100% satisfied with my records of services performed.

The wifi version works on Mac.

Software updates are free.
Are you using the WiFi version with a Mac? If so, is this full capability with Mac OS or does it require Parallels or similar running Windows?

2012 R1200RT - Fluid Grey Metallic
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post #25 of 29 Old Feb 12th, 2016, 9:34 am
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Re: Service Indicator Reset

The manufacturers website needs a good organization and clean up, but all the details are available. Be sure you are looking at details for the gs911wifi and not the gs911.

GS-911wifi info ? HEX Code:
"Using any device with a html 5 browser and wifi (Android phone/tablet, iPhone/iPad, MAC, etc.), that also has internet access, you are able to connect to the HEX CLOUD. This gives you SERVICE functionality that was previously limited to the Windows PC version. Be sure to keep an eye on this evolving functionality!"

Basically, MAC and Android emergency functionality (as defined at the above link) on the road without internet access, full functionality with internet access.

Larry
2006 R1200RT

Last edited by lkraus; Feb 12th, 2016 at 9:40 am.
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post #26 of 29 Old Feb 12th, 2016, 10:52 am
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Re: Service Indicator Reset

Quote:
Originally Posted by Liv2Ride View Post
Are you using the WiFi version with a Mac? If so, is this full capability with Mac OS or does it require Parallels or similar running Windows?
As Larry said above. I have full functionality with the wifi version on my iPad. I did need to originally set the unit up using my Mac, since setup needed a USB connection.

Chris

Ain't nothin like a friend who can tell you you're just pissin in the wind - Neil Young
2015 BMW R1200RT
2007 KTM 300XC-w
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post #27 of 29 Old Feb 12th, 2016, 11:26 am
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Re: Service Indicator Reset

Quote:
Originally Posted by bdfbeemer View Post
My dealer charged me $25 to reset the service minder and check for software updates.
That seems reasonable to me.

'14 R1200RT
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'12 CBR250R
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post #28 of 29 Old Feb 12th, 2016, 4:18 pm
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Re: Service Indicator Reset

Quote:
Originally Posted by Rfetested View Post
I take my bike for regular service to the BMW people but feel it's very cheap of them to put the reminder on just so you have to take it to them to get it off....very cheap of them.
BMW takes their liability VERY seriously.

In the 21st century and with synthetic motor oils, there is ZERO reason your bike needs a motor oil change every 6K miles.

That interval exists to provide the dealer the chance to safety-inspect your bike more often. So does the light not being user resettable. The short interval is the ONLY reason BMW permits nonsynthetic motor oil--something they do NOT do on their cars which feature 21st-century-norm 15K miles change intervals.

It's not unethical and not cheap and it's not poor design. In fact there's no one on this forum qualified to judge automotive design.

There's no "entitlement" to cheap motorcycling.

Kent Christensen
Albuquerque
'12 R1200RT, '02 R1100S, '84 R80G/S
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post #29 of 29 Old Yesterday, 12:34 pm
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Re: Service Indicator Reset

Quote:
Originally Posted by CWRoady View Post
As Larry said above. I have full functionality with the wifi version on my iPad. I did need to originally set the unit up using my Mac, since setup needed a USB connection.
That certainly sounds like good news.

Have you had any issues using just the iPad to obtain full functionality with the WiFi version? Looking at compatibility of Safari on my iPhone 6 for html 5 (html5test.com) my device scores 407 out of 555 so apparently there is room for some functionality concern.

2012 R1200RT - Fluid Grey Metallic
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