Originally Posted by Xdriver
The first one on my '09 RT was replaced at 10500 miles, and this one made it to 23000 miles. I just couldn't believe the service manager had never seen the document I presented stating that the warranty on the fuel strip lasted the longer of two years or the vehicle warranty. So, I asked then under his logic, a fuel strip fixed at 35,500 miles was only warrantied for 500 miles. He said, yep, that's how it works. It worked out, but that would be enough for me to part ways this product.
I am beginning to have faith in BMW again! When I brought my bike in for the fuel strip replacement, I asked the service manager if BMW would do anything (good faith) for the replacement fuel strip. He said that he would see what he can do. He received one reply from BMW corporate earlier on another fuel strip and was still waiting to hear back from them (different person) on mine. By the time my bike was ready he still did not hear back from them but did not charge me as he said that he believes that they will take care of it. This is with my 2008 RT having approximately 15,8xx miles on it and being out of warranty since May 2011.
The technician said that when he tried to program the new fuel strip, he had to do "many" software updates before the system would perform the calibration (or what ever had to be done).
Also as for the warranty on the fuel strip, it is for two years from date of replacement and unlimited miles, regardless if it was performed under warranty or not. He said that Volvo had what Xdriver was saying which did not make sense.
I assume everything depends on what dealer you are using. I also had them change out the fuel pump controller (fpc) since mine had some corrosion on it. I will keep the old one as a spare. Oh, the new fuel strip is still the older style, so I expect this to happen again some day. For information, below are the part numbers:
16 14 7 720 776 - Fuel pump controller - $150.52
16 14 7 675 547 - Fuel Level Sensor - warranty
16 11 7 677 883 - Gasket - warranty