living_free
Oct 11th, 2008, 8:05 am
I have the EZ pass mounted to the left winglet on my LT. It reads it everytime. The issue I have is that the system overcharges me. It doesn't do it everytime, and there doesn't seem to be any rhyme or reason to why it does it.
I called EZ pass last month when I got my online statement, they siad that I needed to get my transponder checked, and they would look over the records of the past few months an credit our account, which they did.
I got my statement this month, and the same thing is happening. Yesterday I went to one of the "service centers" to have the transponder checked. There they told me the reason I get overcharged is that sometimes motorcycle tires bounce as you go through the toll, so it charges you for more axles. The "fix" is to call them once a month or so and have them credit the accoun!!
THe normal charge for the tolls I go through everyday is 53 cents, I have been charged as much as $2.15 for this toll. The amount varies.
Anyone else have this problem? If you haven't checked your account, you may want to.
I called EZ pass last month when I got my online statement, they siad that I needed to get my transponder checked, and they would look over the records of the past few months an credit our account, which they did.
I got my statement this month, and the same thing is happening. Yesterday I went to one of the "service centers" to have the transponder checked. There they told me the reason I get overcharged is that sometimes motorcycle tires bounce as you go through the toll, so it charges you for more axles. The "fix" is to call them once a month or so and have them credit the accoun!!
THe normal charge for the tolls I go through everyday is 53 cents, I have been charged as much as $2.15 for this toll. The amount varies.
Anyone else have this problem? If you haven't checked your account, you may want to.