Problem with CQLight.ca

[Nebish]

I ordered no less than 3 HID conversion kits from CQLight.ca.

The package was delivered to General Delivery in Buffalo, NY. I was not able to retrieve the package in time, and the Post Office returned the package. USPS is trying to track the package and I have sent 4 e-mails to CQLight.ca in the past week and have had no reply from them. The phone number on their web page to report warranty claims - 1·650·669·2811 is a private number, not associated with CQlight.

I was wondering if anyone could provide me with their actual mailing address and telephone number.

Thanks in advance.

[DaveDragon]

Sorry to hear about your difficulties with CQLight.ca.
I have ordered two kits from them and both times had not a single issue with anything.

[messenger13]

Did you provide them an address in the States, or in Canada?

[Nebish]

Address was in the good 'ol US of A.

[messenger13]

Hhmmn.... You're the first I've heard of having any issues like this at all. I've bought two kits from them, and have installed more than a dozen others. Not that any of this helps your situation, just stating facts.

I would again use their 'Contact Us (http://www.cqlight.ca/contact_us.php?osCsid=89abc73ef5d4f710655d406082b17232)' page and try to be patient.

[zippy_gg]

I ordered no less than 3 HID conversion kits from CQLight.ca.

The package was delivered to General Delivery in Buffalo, NY. I was not able to retrieve the package in time, and the Post Office returned the package. USPS is trying to track the package and I have sent 4 e-mails to CQLight.ca in the past week and have had no reply from them. The phone number on their web page to report warranty claims - 1·650·669·2811 is a private number, not associated with CQlight.

I was wondering if anyone could provide me with their actual mailing address and telephone number.

Thanks in advance.Paul, try this number: 1.510.688.3122. it worked for me when I had a warranty issue.

[messenger13]

Paul, try this number: 1.510.688.3122. it worked for me when I had a warranty issue.But should he adopt a phony French accent when they answer the phone?! :rotf:

[Nebish]

Mais non!

Many thanks for the contact number. Just what I was looking for. Let the Vulcan Mind Meld begin.

[zippy_gg]

But should he adopt a phony French accent when they answer the phone?! :rotf:Shure, if zis can elp!:D
(Note to self: no more Guinness for zat man!!!)

[Steve_R]

(Note to self: no more Guinness for zat man!!!)Probably the smartest note you ever wrote to yourself, if you can remember when you put it. :histerica